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Ariva Gateway Kuching

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Ariva Gateway Kuching
Ariva Gateway Kuching
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240 Reviews from our TripAdvisor Community

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Showing 203: English reviews
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

During we arrival at property ground floor. The lift only 2 functioning instead of 4 lift. We was waiting almost 30min. After that we decided to used staircase up to 4th floor. The receptionist average. The apartment spacious, kitchen utilities provided. The bed and sheets are clean, very comfortable. I love my apartment view Sarawak river / city view. Walking... More 

Helpful?
Thank taycp
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 24, 2016

Friendly staff, ideal location for business in the central area. Old apartment. Room that I stay is old but relative clean and well maintained. The sauna and steam room were both "temporary out of order". Wi-Fi was down for 3 days out of my 5 days stay. Fortunately the friendly staff kept me updated on the progress which was due... More 

Helpful?
2 Thank Joy A
ArivaGateway, Manager at Ariva Gateway Kuching, responded to this review

Dear Valued Guest, We would like to thank you for sharing your experience during your stay with us. Please accept our sincere apologies for the shortcoming that you encountered. The sauna and steam heating element that we have ordered from our supplier is expected to be delivered first week of August. As soon as we receive the items it will... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 12, 2016 via mobile

Front office staff was friendly. Room was better than expected. Even provided 'sahur' in lieu of breakfast for muslim customers. Aged but comfortable room. Value for money. Ideal for family. Rating should be 'good'.

Helpful?
Thank amdeecoy
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 1, 2016 via mobile

Stayed at this place for 2 days. Mine wasn't an apartment but it was a room. The hotel reception is at the 4th floor and you may find nobody at ground floor. Ground floor quite lonely at night. During my stay only 1 lift was working and other 3 lifts was not available. After registration at the reception you have... More 

Helpful?
1 Thank indiKL
Perth, Australia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 1, 2016

Stayed in the Deluxe 2-bedroom apartment for 4 nights in April. First apartment provided (#601) is terribly old- and looked NOTHING as advisertised. The safe failed, toilet barely flushed (must hold onto flush), washing machine wasn't working. Maintenance guy and a supervisor attended our room very quickly. Compliments to supervisor (Wilson Tan) for moving us to another apartment when we... More 

Helpful?
1 Thank sx149

Travelers are raving about these Kuching hotels

Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 24, 2016 via mobile

Weekend getaway. Check in service no hassle.reception staffs friendly. Room was ok. Except the aircond need servicing. Swimming pool located at roof top. Kids enjoyed their time there. Breakfast provided.food average. If not for the airconditioning in the room would gladly rate the hotel at 4.

Helpful?
Thank DoreenRichard
London, United Kingdom
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 14, 2016

the area is located at the centre of the town, easy to find food stall and next to shopping area. The room is clean and comfortable so well sleep. Very helpful, friendly staff. The Wifi are poorly there.

Helpful?
Thank Saira S
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed April 4, 2016

location - strategic near to waterfront even a bit at the back. area was a bit dark and feel empty which is not good. topspot seafood restaurants just right in front of the hotel which is good, but anyway if you stay in hilton, riverside, magherita or tune, still nearby to it. price - okay for an apartment but there... More 

Helpful?
2 Thank goshocky
ArivaGateway, General Manager at Ariva Gateway Kuching, responded to this review

Dear Valued Guest, Thank you for taking time to post your review on Tripadvisor following your stay at Ariva Gateway Kuching. First of all, please accept our sincere apologies for the short coming that you have experienced. Your comments about our Apartment conditions and facilities are noted. We will take necessary measures to improve from your kind feedback. Once again,... More 

Kuala Lumpur, Malaysia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 15, 2016

I travelled with my wife and three kids. We stayed at Ariva Gateway for our first night. The exterior of the building was unimpressive and we need to take the elevator to reach the lobby. The lobby was simple and clean and we were promptly attended and allowed to enter our room although it was not yet 1400. There was... More 

Helpful?
Thank drloysz
Kuala Lumpur, Malaysia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 8, 2016

The hotel lobby located at 4th Floor. Room and lobby is old and smelly. Floor carpet is dirty. Breakfast is not good. Internet was very week. No hotel carpark but parked in front of OCBC bank or college (beside the hotel) and need parking coupons. Otherwise, you will get a summon from the authority. Located behind the famous TopSpot Seafood.

Helpful?
Thank jocelyn_lsy
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Ariva Gateway Kuching is nestled in the heart of Sarawak's Golden Triangle. It is a well appointed twin tower complex integrating modern offices and serviced residences from hotel rooms to well equipped apartments within the Central Business District. It is centrally located within a myriad of major shops, international restaurants and entertainment centre. ... more   less 

Additional Information about Ariva Gateway Kuching

Address: No 9 Jalan Bukit Mata, Kuching 93100, Malaysia (Formerly Somerset Gateway Kuching)
Location: Malaysia > Sarawak > Kuching
Price Range: $35 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ariva Gateway Kuching 4*
Number of rooms: 68
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Also Known As:
Ariva Gateway Kuching Hotel Kuching
Somerset Gateway Kuching
Somerset Gateway Hotel Kuching
Ariva Gateway Kuching Sarawak
Hotel Style:
#8 Luxury Hotel in Kuching
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