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Hotel Grand Continental Kuching

3.0 of 5
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Jalan Ban Hock, Kuching 93100, Malaysia
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Hotel Grand Continental Kuching
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97 Reviews from our TripAdvisor Community

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A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW via mobile

- Friendly staff - Our friend even received complimentary birthday cake *since we checked in with her id* the cake was delicious!Thank you! - Spacious room - Neat - Need to refurbish the washroom - Infact need to refurbish the entire room and make it more lively! Its not bad it just old fashioned. - Free parking

Helpful?
Thank A TripAdvisor Member
Kuala Belait, Brunei Darussalam
Level Contributor
14 reviews
5 hotel reviews
3 of 5 stars Reviewed December 27, 2015

Average hotel, Beautiful Entrance, however room are not so impressive, old carpets, Corridor carpets were smelly, good place for parking, very close to riverfront, good breakfast with lot of variety and tasty food

Helpful?
Thank Nandkishore-K21
lancashire
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 2, 2015

Spent 3 nights in a suite. Our 2 rooms were good, plenty of space and the bedroom was huge. 2 bathrooms, lounge and dining furniture and 2 TVs. We thought it was reasonable in price and the double rooms were very cheap in relation to UK prices. We only ate breakfast in the hotel as there are so many restaurants... More 

Helpful?
1 Thank fluffmanchester
marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Fluffmanchester, Greetings from Kuching! Thank you for taking the time to provide feedback on your recent stay with us. We are highly appreciative of your kind words, which will further inspire us to continue serving all our guests with great warmth and friendliness.....right in the heart of Kuching city. We are very happy that you like our rooms &... More 

Lincolnshire, United Kingdom
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed October 15, 2015

We were put in this hotel for a night by an airline when our flight was cancelled, it's not a place we would have chosen ourselves. The hotel is large and was almost empty when we were there. The location is not the best and is about a 15 minute walk from the river. The whole hotel looks like it... More 

Helpful?
Thank Planenut
marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Planenut, Warm greetings from Hotel Grand Continental Kuching! Thank you for taking your time to write your review and the kind comments regarding our staff members. We greatly appreciate you for sharing your experience with us and apologize if some things in your room were not to your liking and expectation. Rest assured that we take every feedback from... More 

Notteroy Municipality, Norway
Level Contributor
90 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed July 29, 2015

This hotel seems to be less known among locals than other hotels, but since it is quite tall, the view is really quite nice! the room is clean, and has all you need. the staff is helpful and polite. so, if that is what you are after, this is your place.

Helpful?
1 Thank sn4p
marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear sn4p, Warm greetings from Hotel Grand Continental Kuching! Thank you for taking the time to share your experience during your recent stay with us. We have shared your review with the rest of the Service Team, and we are very appreciative of your kind words on our room cleanliness and service will further inspire us to continue serving all... More 

Kyzylorda Province, Kazakhstan
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 19, 2015

I stayed for nearly 10 days in July. I was able to leave my luggage when I went on numerous over night trips and always felt it was totally secure. The hotel is a little dated but this in my opinion adds to the charm. It is about a ten minute walk to the waterfront. There is also a shuttle... More 

Helpful?
2 Thank RosarioO27
marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Ms. Eilis, Warm greetings from Kuching! Thank you for taking the time to provide feedback on your recent stay with us. We are highly appreciative of your kind words, which we have shared with our Service Team and it will further inspire us to continue serving all our guests with great warmth and friendliness.....right in the heart of Kuching... More 

London, England
Level Contributor
111 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed May 28, 2015

Stayed for 3 nights recently with friends, fortunately one with a car because the location is not the best but manageable. Rooms are fine, could do with an update but clean & with comfortable bed, aircon is good and good hot water. Wifi is good & free. Usual rate does not include breakfast which is unusual in Malaysian hotels but... More 

Helpful?
1 Thank philter1000
marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Philter1000, Greetings from Kuching! Thank you for taking the time to share your experience during your recent stay with us. We are highly appreciative of your kind words on the room cleanliness, bed comfort and first class service; feedback which I have shared with all of my Team and it will further inspire us to continue serving all our... More 

Johor, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 24, 2015

We travel with four adults. My brother left the watch in room after we checked out. However when I called to check, they help us to keep it and return to us when we back to hotel. The staff is honest.

Helpful?
1 Thank Sunrise878787
marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Sunrise878787, Greetings from Kuching! Thank you for taking the time to share your experience during your recent stay with us. We have shared your review with all of our Service Team, and we are all very appreciative of your kind words. We do look forward to another opportunity to serve you again soon. Until then, best regards from All... More 

sibu, malaysia
Level Contributor
49 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed May 10, 2015

I stayed in this hotel recently during my official trip. Generally, this is not a new hotel and the decorations are a bit old fashioned, but facilities are adequately maintained. Nearby the hotel has a few eateries and restaurants, and if you can walk a bit of distance, you can have more choices at Padungan street with nightlife. The complimentary... More 

Helpful?
1 Thank stellalittrell
marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Ms. Stella, Greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your kind review is highly appreciated and will further encourage us to continue providing a wonderful experience, right in the heart of Kuching city. As for your feedback on you were given a smoking-room, we would like to... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 10, 2015 via mobile

I had my 3d2n stay in this hotel. Never got the chance to go to the swimming pool as i spent much of my time exploring kuching. The hotel is rather old, but still nice. The staff was friendly and helpful. The spread of the breakfast is ok. But for some, maybe inadequate. You can walk to the waterfront from... More 

Helpful?
Thank ojo A
marcomhgck, Manager at Hotel Grand Continental Kuching, responded to this review

Dear Ojo A, Greetings from Kuching! Thank you for taking the time to share your feedback during your recent stay with us. Your kind review is highly appreciated and will further encourage us to continue providing a wonderful experience, right in the heart of Kuching city. As for your feedback on the distance of the hotel to the Kuching Waterfront,... More 

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