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Merdeka Palace Hotel & Suites

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Merdeka Palace Hotel & Suites
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188 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 9, 2016

Although the rooms seems quite small, but the price is cheep and the wifi network is good. Plus the breakfast was delicious, with a lot of option and great services from the staff. The check in and check out process is very fast and convenient. The bad side is just there is noting around to get a quick snack except... More 

Helpful?
Thank Mohamad Amir H
Stockholm, Sweden
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed April 3, 2016

The service was pretty poor, giving us (2) only one WIFI connection - for only one device, and then, they charge us for the "complementary" water of the check out date. The room we received was not the one we booked and we have to pay an extra fee to get the one we wanted even though we book it... More 

Helpful?
2 Thank DaniVarela89
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear guest, Thank you for your review. I apologise that your stay experience at the Merdeka Palace Hotel was not up to your expectations. I noticed that you stayed with us over a year ago in June 2015. Should you ever visit Kuching in future, please drop by the hotel and I would happily share some of the measures we... More 

Travelers are raving about these Kuching hotels

Kuala Lumpur, Malaysia
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
1 of 5 stars Reviewed March 23, 2016

A tired looking hotel with a pathetic room decoration. The TV is small, old type of tv, breakfast is so so...Neither delicious nor tasty. Located in front of Padang Merdeka. It was flooded early this year. My advice..avoid this hotel at all ost.

Helpful?
Thank Godalez
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you for your comments. I am sorry that our hotel did not live up to your expectation. We understand that our room decor (heritage style and English floral patterns) may not suit everybody's taste but we have started renovating some of our hotel apartments and the Deluxe hotel rooms facing the Padang. This will allow us to continue the... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 16, 2016

Location is perfect, just a walking distance to Waterfront Room is clean, a bit old but clean Staff is friendly and attentive. Made friends with the chef and staff at the restaurant counter (breakfast 12/3) after stumble upon them night before at the stadium. But what i like most is the staff is very responsible attending to guest issue. I... More 

Helpful?
Thank fadzlizuka
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear Fadzli, Thank you for your review. I am happy that you made friends with our staff while on your trip to Kuching. I have passed on your comments to Nazmi and the rest of the team. I know they will be pleased. We look forward to your next visit. Mark Ferguson Hotel Manager More 

Kuala Lumpur, Malaysia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 6, 2016

The hotel is old but some rooms refurbished. Price is quite ok, It is in middle of the town. Very close to Plaza Merdeka shopping mall and Sarawak Museum. Also quite walking distance to local market and the riverfront.

Helpful?
1 Thank Kamaluddin Z
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you for your review of Merdeka Palace Hotel & Suites. The hotel opened in 1998 with a theme very much with the early years of Merdeka in mind. On 1st June 2015, our new owners took over the hotel and we have started a program of refurbishment but this will take some time to complete. Try our refurbished deluxe... More 

Jakarta, Indonesia
Level Contributor
114 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed February 26, 2016 via mobile

Visited this hotel for transit to border of Indonesia and Malaysia.....nice location, just in front of Merdeka Plaza and Merdeka Field...where you can find starbucks, supermarket, food court and some famous brand , I stayed in three bedroom suite, one main room - king bedroom - has bathroom, and the other two rooms - each has queen bedroom- has one... More 

Helpful?
Thank Airynsh
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you for your review of our hotel. I apologize on behalf of the team for the slow check in that you experienced. We will work on improving this. Our hotel is located in the historical centre of Kuching right next door to the State Museum and within a few minutes walk of the waterfront, the Merdeka Plaza mall and... More 

Kuala Lumpur, Malaysia
Level Contributor
113 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed February 23, 2016

The hotel is quite old but I like the room and the location. The room is spacious & clean. The location is very near to the riverfront and all the nearby food attractions in kuching. We enjoyed our stay here. Recommended for family with young kids.

Helpful?
Thank sbak85
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you for your review of Merdeka Palace Hotel & Suites. Our two or three-bedroom apartment suites are ideal for families or small groups. The hotel is a great base for walkabouts in the old areas of the city such as Carpenter Street, Main Bazaar and the Old Court House. The Museum is also right next door. regards Mark Ferguson... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
79 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed February 23, 2016

stayed at the apartment for 5 days 4 nights. it was 4 of us on business trip. lot of parking available. stayed on level 19 but they didnt really clean the glass mirror so we cant really have a nice view of kuching city,.

Helpful?
Thank AsrulSeruji
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you for your review of our hotel. Now that the rainy season is almost over, we have managed to get the windows cleaned on level 19. I look forward to clear skies and crimson sunsets over the Matang mountain range again. Regards Mark Ferguson Hotel Manager More 

Kuala Lumpur, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 22, 2016 via mobile

Good experience, good location, good service. It may not have the best view, but affordable and friendly environment.. I had my event there, everything accordingly to the plan, great! Hotel room and function room both were great =) they have very unique interior design that makes you feel so vintage.. My business partner enjoyed the stays as well~

Helpful?
Thank IrisHyun
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear Business Traveller, Thank you for your review of our hotel. Let me know the next time that you're in town and I will endeavour to make your stay just as enjoyable. Our hotel is themed very much to the Merdeka era of the late 50s and early 60s. This and our location in the historical centre of the city,... More 

Sydney, Australia
Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed January 16, 2016

This hotel had once been grand - I am sure. It is now sadly neglected and after being initially impressed with the foyer our room was very upsetting indeed. The hotel is well located, inexpensive and the staff are friendly. However - very small room, lumpy bed, minimal bathroom facilities (no hand towel!) and VERY small, no fridge, poor internet... More 

Helpful?
2 Thank W9937FMChris
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Thank you for your review. We are sorry that your stay did not meet your expectations while at our hotel. We have started to slowly refurbish our rooms and apartments since the new owners of the hotel took over in June 2015. We are currently working on the Deluxe category of rooms which face the Padang. The other rooms will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With an advantageous strategic location, only 15 minutes from the airport, the regal Merdeka Palace Hotel & Suites gives guests privilege across to some of Kuching city's historical jewels such as the Sarawak Museum and one of Kuching's landmarks, Padang Merdeka. Nearby are the Textile Museum, Chinese History Museum and Islamic Museum. The Hotel is just a short walk to the newly-built shopping mall, Plaza Merdeka, and is a 5-minute walk to the Waterfront and Main Bazaar. Merdeka Palace Hotel & Suites is home to 213 rooms inclusive of apartment suites. The Hotel offers comprehensive facilities including Wi-Fi access, health centre, gym, swimming pool and sauna, all of which ensures a pleasurable stay for guests. The Hotel has six international standard food and beverage outlets: Ristorante Beccari, the award-winning Italian restaurant; Aurora Court, the all-day dining restaurant; Victoria Arms, the English pub; Yn Cellar; La Habana Cigar Divan; and its cafe bistro, Seattle Coffee & Tea. ... more   less 

Additional Information about Merdeka Palace Hotel & Suites

Address: Jalan Tun Abang Haji Openg, Kuching 93000, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range: $37 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Merdeka Palace Hotel & Suites 4*
Number of rooms: 213
Reservation Options:
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Also Known As:
Merdeka Palace Kuching
Merdeka Palace Hotel & Suites Kuching, Sarawak
Hotel Style:
#7 Luxury Hotel in Kuching
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