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Merdeka Palace Hotel & Suites

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Merdeka Palace Hotel & Suites
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194 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Ipoh, Malaysia
1 review
4 of 5 stars Reviewed yesterday NEW

I was given a suite for my 2 days business trip to kuching. Great customer service, room was a bit dated but clean. The location is strategic, within walking distance to a shopping mall and Kuching waterfront. Could improve on soundproofing as I could hear motorcycles passing by at night but it is bearable. Overall, comfortable and feels like second... More 

Helpful?
Thank eileenong88
Kuala Lumpur, Malaysia
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here during the KM and it's the best choice especially when the event starts at 2am. The hotel is just infront of the Padang Merdeka where the event is held every year. Very convinient to runners and the shopping mall for race kit collection os just around the corner, also facing the field. The room itself is quite old... More 

Helpful?
Thank Jimmy Y
KL
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I was in Kuching for Business Trip. Booked an apartment. When the reception hand me the keycard - I went up to the room - and to my surprise there were still people in the room, it was an occupied room! Then I have to wait for another 30 minutes for me to get another room. Thanks to the Duty... More 

Helpful?
Thank Paul A
Level Contributor
93 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Four of us stayed in their 2 rooms apartment for running Kuching Marathon. Location: Next to the padang. So perfect place just next door to the flag off/finishing point for Kuching Marathon. There is also a mall Merdeka Plaza (although not big and old) across the road. So location wise, this is a good hotel for the event. Room: Very... More 

Helpful?
Thank SleekVoyageur
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights for Kuching Marathon. The location was superb can easily walk to Waterfront and nearby places. Plaza Merdeka shopping complex also located nearby. The room's carpet a bit dusty, curtain and comforter was torn and not enough tissue paper.

Helpful?
Thank Elsie M
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

This place need to finish the ongoing renovation. The rooms are worn down with terrible dirty carpets. We complained and were offered to change room but that was no better. However the service is good and breakfast very nice. Also the pool was fresh and ok, however the pool surroundings (and gym) was very worn down. Location is perfect with... More 

Helpful?
Thank David R
Kuching, Malaysia
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms are ok for me but some reasons the management need to improve some of the basic things such as lightings, tv and the furnitures . The only thing that still hooked me up for this hotel is their sweet scents in the elevator. yeay for that! wide access to places of interest from this hotel within walking distance,... More 

Helpful?
Thank dayang a
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for your review which I have shared with our team here at Merdeka Palace. We are working on improving the hotel rooms and hopefully for your next visit you will be able to see better lighting and other enhancements to the room. The sweet scent that you mentioned comes from our apple fragrance scent machine... More 

Kuala Lumpur, Malaysia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The property was old, seriously needs some sprucing up. The room was in poor state, mouldy toilet tiles, poor lighting, walls that were peeling off from its paint. The furniture and fixtures were old. Only positive part is that the property is located at an accessible spot for you to walk around Kuching Waterfront, Malls, Restaurants etc. Besides it is... More 

Helpful?
Thank aronpriestly
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for your comments which I have shared with the team here at Merdeka Palace. We would like to apologize that your experience here at our hotel did not match your expectations. We have started repainting the exterior of the building while doing incremental renovation in the hotel rooms. Let me know when you are next... More 

Kuala Lumpur, Malaysia
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 2, 2016 via mobile

Good location whereby the hotel is surrounded by most of the tourist spots which makes it a good choice. Staffs are friendly, most are keeping up the standard of 5 stars hotel. However, the interior of the hotel and rooms are showing up the age, need a lot of revamps n renovation to make it great again. Overall, it's still... More 

Helpful?
Thank Edwin S
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear guest, Thank you for your review and we are glad that your stay with us was a pleasant experience. So as not to disrupt our guests, we are slowly renovating the hotel's apartments and rooms. This will take time and hopefully, upon your next visit, you will be able to enjoy one of our renovated rooms. regards, Mark Ferguson... More 

Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed June 23, 2016 via mobile

Room just nice but small. The food also nice and very friendly staff. From the pool side u can found a very nice view of Kuching City. The Old Musium, Yayasan Sarawak Building, Baitumal Building, Padang Merdeka.

Helpful?
Thank Philverson A
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear Valued Guest, Thank you for your comments which I have shared with the team here at Merdeka Palace Hotel. We look forward to serving you and giving our best in the future. best regards, Mark Ferguson Hotel Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free Parking
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With an advantageous strategic location, only 15 minutes from the airport, the regal Merdeka Palace Hotel & Suites gives guests privilege across to some of Kuching city's historical jewels such as the Sarawak Museum and one of Kuching's landmarks, Padang Merdeka. Nearby are the Textile Museum, Chinese History Museum and Islamic Museum. The Hotel is just a short walk to the newly-built shopping mall, Plaza Merdeka, and is a 5-minute walk to the Waterfront and Main Bazaar. Merdeka Palace Hotel & Suites is home to 213 rooms inclusive of apartment suites. The Hotel offers comprehensive facilities including Wi-Fi access, health centre, gym, swimming pool and sauna, all of which ensures a pleasurable stay for guests. The Hotel has six international standard food and beverage outlets: Ristorante Beccari, the award-winning Italian restaurant; Aurora Court, the all-day dining restaurant; Victoria Arms, the English pub; Yn Cellar; La Habana Cigar Divan; and its cafe bistro, Seattle Coffee & Tea. ... more   less 

Additional Information about Merdeka Palace Hotel & Suites

Address: Merdeka Palace Hotel & Suites Jalan Tun Abang Haji Openg, Kuching 93000, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range: $36 - $64 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Merdeka Palace Hotel & Suites 4*
Number of rooms: 213
Reservation Options:
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Also Known As:
Merdeka Palace Kuching
Merdeka Palace Hotel & Suites Kuching, Sarawak
Hotel Style:
#7 Luxury Hotel in Kuching
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