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Merdeka Palace Hotel & Suites

Merdeka Palace Hotel & Suites Jalan Tun Abang Haji Openg, Kuching 93000, Malaysia
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Kuching Esplanade
    0.3 mi
  • 4 star hotel
  • Pool
Reviewed September 28, 2016
Classic and Reminiscence hotel
Stayed here about two days. Overall hotel is good and convenient... more
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207 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Melbourne, Australia
Reviewed yesterday NEWvia mobile

We stayed in the 2 bedroom apartment suites. Had problem checking in because receptionist could not find my reservation booked through Expedia. Greatest shock when we entered the apartment. Apartment is big and provides good views of Kuching city, but the conditions in the apartment is deplorable. Dirty carpet and mouldy window frames. Basins and toilet bowl cover are stained....

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Helpful?
Thank binben
Reviewed 6 days ago NEWvia mobile

Breakfast at the Merdeka Palace's Aurora Court starts at 6:30 a.m. The first 10 minutes of breakfast involves a relaxing wait, (locked) outside the dining area as the staff at a comfortable, relaxing pace (start to) set out the food on the buffet table. The buffet spread is just average, but decent considering the price (at RM22, you get what...

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Helpful?
Thank pescaeats
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear Guest, Thank you for your review of the breakfast at our Aurora Court which I have shared with my team. We have taken note of your comments and will endeavour to improve the quality and variety of items on our breakfast buffet. The Aurora Court breakfast offers a mix of local and international favourites, including western items for a...

Reviewed 6 days ago NEWvia mobile

The prices were attractive but the rooms, sadly, were not. The dimness of the rooms and the marked lack of towels and electrical outlets might have been forgivable had our room not been infested with ants. The staff, however, were friendly, and service was generally decent.

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Helpful?
Thank Adeline A
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear Guest, Thank you for your review which I have shared with my team. I have taken note of your comments and will use this as part of our planning to upgrade our rooms and make sure that they are brighter and have more electrical points. I am sorry that the rooms were not up to your expectations and that...

Reviewed November 30, 2016 via mobile

I booked a standard room via booking.com and was impressed by the price. Unfortunately the room I was given #510 was a small dark room with a small window that was dirty and looked onto the car park. I high tailed out of there and requested an upgrade to a deluxe room with a view. I was given one overlooking...

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Helpful?
1Thank C2MeiD613
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear Guest, Thank you for your review of our hotel which I have shared with my team. We are in the process of renovating our rooms and look forward to your next stay here. Please let me know when you are next in Kuching and I will happily show you around the hotel. best regards Mark Ferguson Hotel Manager

Reviewed November 16, 2016 via mobile

There has almoust everything you need in suit but rooms need renovation. Stuff was quite friendly but slow. We had no towels and asked for them but they brought it almoust to midnight. There were three of us but they give us only two things etc. But for overnight it is quite ok place with good location.

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Helpful?
1Thank Piia E
mphskuching, General Manager at Merdeka Palace Hotel & Suites, responded to this review

Dear Guest, Thank you for your review of our hotel which I have shared with my team. I would like to apologize for what happened with regards the towels as this does not meet our usual service standards. We are planning to renovate our rooms. This will be done on a small scale so as not to disrupt our guest's...

Reviewed November 9, 2016 via mobile

I work at travel industry and have been so many hotels and actually never write review. But this one I have to write... In my opinion this is the worst Hotel I've ever been!!! Bad service and hotel is very old and smelly..The receptionist.. not helpful...

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1Thank borneo r
Kuching, Malaysia
Reviewed October 23, 2016

didn't stay there but was there for a seminar. function room is okay...didn't have enough food for both tea breaks, the fried glass noodles was tasteless and when we asked for ketchup or soy sauce the staff said it's not in the package, wow! didn't know i need to pay extra for some sauce. 4 toilets in the ladies room,...

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Thank SorensenL
Petaling Jaya
Reviewed October 18, 2016 via mobile

High expectations on this hotel but i can say it's just a moderate rate hotel. The interior design of this hotel is very beautiful. The only problem for this hotel is their menu of breakfast & toiletries (not in a complete set).

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Helpful?
Thank Sulaiman H
Sibu, Malaysia
Reviewed October 18, 2016

Location is quite near the Merdeka shopping mall. And the waterfront is within walking distance. The room is quite clean. Only 2 devices are allowed to connect to the internet per room. And it is very slow with frequent disconnections.

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Thank GohYC
Reviewed September 28, 2016

Stayed here about two days. Overall hotel is good and convenient because got shopping mall and restaurants at nearby. Air conditioner is cold but pillow and bed are average. If can upgrade to better quality would be better.

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Helpful?
Thank Stanley L
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
With an advantageous strategic location, only 15 minutes from the airport, the regal Merdeka Palace Hotel & Suites gives guests privilege across to some of Kuching city's historical jewels such as the Sarawak Museum and one of Kuching's landmarks, Padang Merdeka. Nearby are the Textile Museum, Chinese History Museum and Islamic Museum. The Hotel is just a short walk to the newly-built shopping mall, Plaza Merdeka, and is a 5-minute walk to the Waterfront and Main Bazaar. Merdeka Palace Hotel & Suites is home to 213 rooms inclusive of apartment suites. The Hotel offers comprehensive facilities including Wi-Fi access, health centre, gym, swimming pool and sauna, all of which ensures a pleasurable stay for guests. The Hotel has six international standard food and beverage outlets: Ristorante Beccari, the award-winning Italian restaurant; Aurora Court, the all-day dining restaurant; Victoria Arms, the English pub; Yn Cellar; La Habana Cigar Divan; and its cafe bistro, Seattle Coffee & Tea. ... more   less 

Additional Information about Merdeka Palace Hotel & Suites

Address: Merdeka Palace Hotel & Suites Jalan Tun Abang Haji Openg, Kuching 93000, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range: $29 - $34 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Merdeka Palace Hotel & Suites 4*
Number of rooms: 213
Reservation Options:
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Also Known As:
Merdeka Palace Kuching
Merdeka Palace Hotel & Suites Kuching, Sarawak
Hotel Style:
#7 Luxury Hotel in Kuching
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Questions & Answers

Here's what travelers have asked, with answers from Merdeka Palace Hotel & Suites staff and other travelers.
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Taipei, Taiwan

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose suite”
 of 5 bubbles Amyyfathmie, Jul 26, 2016 | Read review
“Try 16th floor and choose the corner suites which are larger and have a better view od the Sarawak River.”
 of 5 bubbles zackJB09, May 18, 2016 | Read review
“be careful with the kitchen and smoking rooms. Odours are pretty frequent.”
 of 5 bubbles DaniVarela89, Apr 3, 2016 | Read review
“Room facing "padang merdeka" (the field in the middle of roundabout) would be interesting.”
 of 5 bubbles kamaluddinz, Mar 6, 2016 | Read review
“MUST get a room overlooking the park.”
 of 5 bubbles W9937FMChris, Jan 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question