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Borneo Highlands Resort

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72 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Reviewed 2 days ago NEWvia mobile

Borneo Highland, a majestic place to visit in borneo. I fall in love with this place the moment i first visited. Sadly, the staff is poor managed. My 2nd visit, i asked for staff for directions but was answered rudely to ask people at the reception counter. I turn a deaf ear and still have positive image of borneo highland....

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Helpful?
Thank crockermeg
Benard_Tiang_BHR, Manager at Borneo Highlands Resort, responded to this review

Dear crockermeg, Thank you for taking the time to provide feedback and review of Borneo Highlands Resort. We are glad that overall you have enjoyed your experience with us aside from the recent inconvenience in contacting our Sales team. We have looked into this matter and also taking steps to improve our staffs customer service. We have always put emphasis...

England
Reviewed 4 weeks ago via mobile

My boyfriend and I drove to the highlands and its worth to note the 10km steep hills to get to the resort. There is a beautiful waterfall to stop at on the way to the resort. Staff were friendly but it would of been useful to be provided with general information such as maps, checking out time, Dinner and breakfast...

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Helpful?
Thank clare2901
Benard_Tiang_BHR, Manager at Borneo Highlands Resort, responded to this review

Dear clare2901, We are pleased that overall you have enjoyed your recent stay with us. Thank you for taking time to provide feedback and review for our improvements. We strive to provide the best possible eco-wellness experience to our guests especially giving the opportunity for our guest to bond together with the magnificent part of Mother Nature at Borneo Highlands...

Reviewed August 9, 2016 via mobile

To be honest, I do not like to give bad reviews, but in this case I have to do it. This place is one of the best I've been to, not the resort but the nature and golf course. Mainly because coming from Kuching with the humid heat is really great. The disappoint started before leaving Kuching: sent emails before...

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Helpful?
3Thank Ggg1972
Benard_Tiang_BHR, Manager at Borneo Highlands Resort, responded to this review

Dear Ggg1972, Pleasant Greetings from Borneo Highlands Resort! Thank you for your feedback and review of your experience with us at Borneo Highlands Resort. We are glad that you liked the nature and our golf course. We regret the communication issues that you faced in the course of trying to contact us. We firmly believe that we can further improve...

Kuching, Malaysia
Reviewed July 28, 2016

Didn't stay at the hotel. It was a day trip with my wife and a friend. It was a naturally pretty place. I'm not sure whether it is considered properly maintained, but the surrounding is satisfactory to me. I'm a nature lover. The air is refreshing and cooling,even at 3pm. What I didn't like was the road going up and...

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Helpful?
1Thank listerl81
Benard_Tiang_BHR, Manager at Borneo Highlands Resort, responded to this review

Dear listerl81, Pleasant Greetings from Borneo Highlands Resort! Thank you for your feedback and review of your day trip experience. We are glad that overall you have enjoyed your trip. Thank You Benard Tiang Deputy General Manager

Singapore
Reviewed May 23, 2016

Little high cost to get there. But overall to made a trip to go there is worthwhile. Transport: A taxi to send you up to the foot hill cost RM100 (Guess going can be cheaper if negotiate the price with taxi driver. On the way back can can stop by to see the urangutan at Semenggoh). We took up at...

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Helpful?
1Thank LK A
Benard_Tiang_BHR, Manager at Borneo Highlands Resort, responded to this review

Dear LK A, Thank you for taking time to review your trip to Borneo Highlands Resort. We appreciate all feedback in our continuous efforts for improvements. We are glad that overall you have enjoyed your stay with us and we look forward to welcome you back once again to Borneo Highlands Resort. Thank You Benard Tiang Deputy General Manager

Kuching, Malaysia
Reviewed May 9, 2016 via mobile

A day trip with friends. The road going up to the mountain is very steep.Drive carefully. Manual transmission car is preferred. Entrance fees is RM10 per person. Not very suggested place in raining day because cannot go to Sarawak-Kalimantan mountain view boarder. The resort should provide more food & drink stall for make visitor easy to buy some food there....

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Helpful?
1Thank Real H
Benard_Tiang_BHR, Manager at Borneo Highlands Resort, responded to this review

Dear Garadozz, Thank you for taking time to review your day trip to Borneo Highlands Resort. We appreciate all feedback in our continuous efforts for improvements. Thank You Benard Tiang Deputy General Manager

bolton
Reviewed April 24, 2016

We booked in here for one night and ended up staying two...we loved it so much....if you like bird watching it is a great place...we paid RM 5 each to be taken up to the top of the resort to the Kalimantan border...the view was breathtaking ..we then walked slowly down bird watching and saw many birds....the room was lovely...only...

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Helpful?
1Thank damaite
Benard_Tiang_BHR, Manager at Borneo Highlands Resort, responded to this review

Dear damaite, Pleasant Greetings from Borneo Highlands Resort! Thank you for taking the time to review and post a feedback of your stay with us. We are glad that overall you have enjoyed your experience with us. We will look into the glass panel as mentioned and schedule for rectifications. We have partnered with the Malaysian Nature Society - Kuching...

Sydney
Reviewed April 22, 2016 via mobile

I have been to kuching many times and have often looked at alternative places outside the city. Somehow this place never popped up before but boy, am I glad I saw it this time. Surrounded by cool air and magnificent jungle this is a little bit of paradise. A huge complex on top of a mountain, no need for air...

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Helpful?
1Thank SydneyGazza
Benard_Tiang_BHR, Manager at Borneo Highlands Resort, responded to this review

Dear SydneyGazza, Pleasant Greetings from Borneo Highlands Resort! Thank you very much for your review on your recent stay at our Resort. We are glad that you have enjoyed your experience with us and greatly appreciate your positive feedback of us. I look forward to welcome you back again to Borneo Highlands Resort and feel free to contact me directly...

Kuching, Malaysia
Reviewed December 22, 2015

First to get to know this resort, i am glad that Sarawak has one to be compared to Cameron Highlands or other resorts in Peninsulars. However, when the four of us try to get there, the roads are terrible and scary (we have reached Aman 6) with zero maintenance has been done which later we decided not to proceed with...

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2Thank r0wena11
Benard_Tiang_BHR, Manager at Borneo Highlands Resort, responded to this review

Dear r0wena11, Pleasant Greeting from Borneo Highlands Resort. We appreciate the time taken to review and rate us as we believe that with our guests feedback, further improvements could be made to meet our guests expectation. In regards to the Resort foothill road leading up to our clubhouse (main building), regular maintenance such as grass cutting, drain & road cleaning,...

Reviewed December 13, 2015

Not knowing what this place has to offer, it was a pleasant experience coming in with little to no expectations. Going up to the highlands or mountains isn't anything new to me, so the drive up was what was expected. The resort provides a shuttle service from the foothill as it can be somewhat dangerous to inexperienced drivers who wants...

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1Thank Nicuma
Benard_Tiang_BHR, Manager at Borneo Highlands Resort, responded to this review

Dear Nicuma, Pleasant Greetings from Borneo Highlands Resort. Thank you for taking time to review and rate your recent stay with us. We are glad that you have enjoyed your stay. We value all feedback from our guests for improvements and we have discussed with the team in regards to the water pressure issue as mentioned. We look forward to...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Golf course
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Minibar
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
A hidden treasure in the heart of Borneo’s highland rainforest. Cleverly tucked away in the exotic highland rainforest of Borneo standing at the height of 1,000 meters above sea level on the Sarawak-Kalimantan border. Flushed within 5,000 acres of untouched greens, surrounded by the world’s oldest and 2nd largest tropical rainforest, Borneo Highlands Resort is surely a sanctuary to escape to. Unwind, renew, and rejuvenate with a careful selection of enjoyable retreats, tailored exclusively for you to take care of your inner self while we take care of the rest. Back to Nature, Back to Basics ... more   less 

Additional Information about Borneo Highlands Resort

Address: Jalan Borneo | Padawan, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range: $62 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Borneo Highlands Resort 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Borneo Highlands Hotel Kuching
Borneo Highlands Resort Kuching, Sarawak
Hotel Style:
#2 Top resorts Hotel in Kuching
#3 Spa Hotel in Kuching
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Questions & Answers

Here's what travelers have asked, with answers from Borneo Highlands Resort staff and other travelers.
9 questions
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Questions? Get answers from Borneo Highlands Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Birdie de luxe overlooking mountains and fresh water pool”
 of 5 bubbles damaite, Apr 24, 2016 | Read review
“Top floor mountain view”
 of 5 bubbles Manwkn, Jun 29, 2015 | Read review
“Go for the birdie room because they have small refrigerators in them and bring your own drinks.”
 of 5 bubbles updog247, May 19, 2015 | Read review
“Please ask for kalimantan view”
 of 5 bubbles carribjack, Apr 23, 2015 | Read review
“Choose room with a golf view.”
  • View from the hotel
  • View from the hotel
  • View from the hotel
  • Room View
 of 5 bubbles KRX22, Sep 3, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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