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360 Xpress Citycenter Kuching

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360 Xpress Citycenter Kuching
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144 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Penang Island, Malaysia
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago

The location was okay as there was mini markets and eateries around it. It is also near Chinatown. However, the bed sheets weren't clean and there were blood stains on the pillow and we requested a change of pillow cases, but the housekeeping only brought 1 case for the 4 pillows in our room. Aside from that flaw, the hotel... More 

Helpful?
Thank jojialin
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Jojialin, Thank you very much for your time & feedback. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Had shared your feedback with the Housekeeping team and to be more attentive while servicing the room. Once again thank you for your kind review and... More 

Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 21, 2016 via mobile

This is a value for money hotel located centrally in the city... Rooms were nice and clean and staff were helpfull.. only issue we had was the toilets were separated by a glass wall... not what you need if your sharing your room with a friend...

Helpful?
Thank Dimitri K
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Dimitri, Thank you very much for your time & feedback. We are glade that you had a pleasant stay with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Had shared your constructive reviews with the management pertaining the glass panel, we are looking... More 

Kuala Lumpur, Malaysia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 15, 2016

Pros : - 1) Super comfy bed and pillows 2) Spacious corner room (room 508) 3) Location is great. 5 min walk to Top Spot (food court for seafood), Sugar Bun (both are popular eateries) and Mr DIY. 4) Hairdryer and kettle are provided in the room. Very useful for us girls 5) Can do ironing & laundry for free... More 

Helpful?
Thank IrfaNazli
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear IrfaNazli, Thank you very much for your time & feedback contributed. We are glade that you had a pleasant stay with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Had shared your constructive reviews with the team specially on the improvement required eg:... More 

1 review
2 of 5 stars Reviewed May 8, 2016 via mobile

The hotel has 4 housekeepers, but looks like they only have ONE. Why and what made us say that? 1. The bedsheet, duvet cover and pillowcase weren't changed although we remarked in the special card and reminded the receptionist. 2. The dust bin inside toilet just leave without change new plastic bag. Used tissue was placed on sink (Not that... More 

Helpful?
Thank Carmen C
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Carmen, Thank you very much for your time & feedback contributed. We sincerely apologise for the downfall you've encountered during your stay as we had sternly address this matter to the team. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self and do not wish... More 

Kuching, Malaysia
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 16, 2016

Good place to stay, why not try it. Highly recommend this hotel. Food court also available nearby with cheap price. Looking for a beer to drink, yeah monkey bar nearby open for public. I will come and stay here again in the future.

Helpful?
Thank Farhat21
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Farhat21, Thank you very much for your time & feedback contributed. We are glade that you had a pleasant stay with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look forward to seeing... More 

Pontianak, Indonesia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 21, 2016

nice hotel and good service, compact room stay 2 nights. walking distance to hills, parkson, mcd and waterfront. and theres cctv view on room tv, which is very helpful to see outside the hotel. will go back to this hotel with family

Helpful?
Thank R. i
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear R.I, Thank you very much for your time & feedback contributed. We are glade that you had a comfortable stay with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look forward to seeing... More 

Kuala Lumpur, Malaysia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 19, 2016

I arrived Kuching and walk-in to this hotel fuhhh lucky i got a room to stayed. Very happening place and bars close by. Comfortable and very cozy room. i enjoyed my night here. Recommended to friends and family and everyone. NO REGRET !!!!!! Easy access and good location and its near to waterfront 20min walking...

Helpful?
Thank Borneo_Traveler03
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Borneo Traveller, Thank you very much for your time & feedback contributed. We are pleased to klnow that you've enjoyed your stay with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look forward... More 

PJ
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed February 8, 2016

Location of the hotel is strategic.. it is walking distance to Kuching Waterfront, Main Bazaar and Chinatown. Food courts are available nearby. Room is clean and fit with a TV, hair dryer, fridge and a safe. Towels are provided inclusive shampoo and soap. The hotel can consider providing toothbrush and toothpaste for guests' convenience. Bed is comfortable, however pillows are... More 

Helpful?
Thank jeannietcw
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Jeannietcw, Thank you very much for your time & feedback contributed. We sincerely hope that your stay was a comfortable one with us. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind review and we look forward to... More 

2 reviews
2 of 5 stars Reviewed November 4, 2015 via mobile

Stay there last october. I reach kuching late evening and direct to hotel from the airport. The room is quite ok equal to a budget hotel. The location is near to town. But i was surprise about the reception. He standing outside while i need some information! Just want to inform my room is have some problem. The way to... More 

Helpful?
Thank Chua H
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr Chua, Thank you very much for your time & feedback contributed. We sincerely hope that your was a comfortable one with us. We apologize for the downfall you've encountered over the counter and we will sternly address this issue to the staff. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of... More 

Hobart, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 20, 2015

Friendly smiles on entering by the front desk. got checked in in a blink of an eye and before you know it, you are already in bed after a good hot shower. That was what happened when I got there after arriving at the airport at 9.30pm. taxi ride was a short 15mins and believe it or not, I was... More 

Helpful?
Thank Otto_L828
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr. Otto, Thank you very much for your time & feedback contributed. We are pleased that you've found your stay a pleasant one. We will look into the complimentary Wifi service rendered in the hotel to avoid further disappointment. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about 360 Xpress Citycenter Kuching

Address: Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
Location: Malaysia > Sarawak > Kuching
Price Range: $21 - $31 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — 360 Xpress Citycenter Kuching 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
360 Xpress Citycenter Kuching Hotel Kuching
360 Xpress Citycenter Kuching Sarawak
Hotel Style:
#3 Best Value Hotel in Kuching
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