We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pullman Kuching

Save
Share
No. 1A Jalan Mathies, Kuching 93100 Malaysia
Lowest prices for your stay
Expedia.com
Hotels.com
Snaptravel
$67
$42
View Deal
SAVE $25
Agoda.com$47
Prestigia.com$67
Booking.com$47
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (1220)
Room & Suite (575)
Dining (74)

About

#10 of 72 hotels in Kuching
Location
Cleanliness
Service
Value
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions.
Read more
Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Kids stay free
Babysitting
Street parking
Wifi
Hot tub
Outdoor pool
Private pool
Yoga classes
Fitness classes
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Children's television networks
Kids pool
Highchairs available
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Foot massage
Full body massage
Neck massage
Steam room
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bidet
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Tamil
2,464Reviews24Q+A100Room tips
Traveler rating
  • 921
  • 907
  • 416
  • 126
  • 94
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Iise Chew wrote a review Sep 13
Malaysia198 contributions1 helpful vote
+1
What a treat to be able to swim Pullman Kuching's pool once again.. I visited Pullman a few months ago during the Movement Restriction Order(MCO); the pool was closed, the Déjà Vu Lounge at a standstill, perks for being an AccorHotel member halted. It was a most tough time. Now, it's good to see life returning to this this hotel. Being a Silver Member, it was nice to be able to receive its perks again - complimentary welcoming drinks, late checkout, etc.. Upon check-in, I was attended to by Mr. Jared Wong, the front-desk manager. It is, as always, impressive hospitality here, with a certain class suiting the modern contemporary vibes of the hotel. The familiarity of coming here exudes a homely feel. Staff are welcoming and most approachable. This is hospitality at Kuching's best. Travel tip: Being an AccorHotel member, always be ready to purchase stays during sales. The deals are really worth it.
Read more
Date of stay: September 2020
Rooms
Service
Sleep Quality
Helpful
Share
Response from Pullman Kuching, Other at Pullman Kuching
Responded 4 days ago
Dear iisechew, Thank you so much for reviewing your recent Pullman Kuching experience. We are thrilled to read that you loved our friendly service and how high you valued our services. Indeed, we put a lot of consideration into the experience with guests that it really excites us to see it working. Thank you so much for your kind comments and all of them have been taken into account to keep improving our service and premises. The Pullman Kuching team are looking to welcoming you on your next stay. Best Regards, Marjorie Tania Club Manager
Read more
Fendy J wrote a review Sep 9
Malaysia7 contributions
To start with, I wouldn't even call it a Pullman Hotel. Large room size however it is feeling empty in space (it just doesn't seems right in their layout) Very awkward design. Breakfast restaurant is greasy and dirty. Plates & glasses are not replenished and kept lying on the table. The hotel is moldy. Almost every where in the ceiling you can see mold. Its very appalling for a 5 star international brand
Read more
Date of stay: August 2020
Value
Rooms
Service
Helpful
Share
Response from Pullman Kuching, Other at Pullman Kuching
Responded 4 days ago
Dear fendyjanu, Thank you for taking the time to tell us about your experience at the Pullman Kuching. On behalf of Pullman Kuching, please accept my heartfelt apology for your unpleasant stay. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. Please rest assured that I will have my Head of Departments to look into the issues that concerns with our services and have them implement their action plans in improving their level of services. We hope that this stay will not deter you from returning to Pullman Kuching in the future. We hope we would be able to serve you again in the near future. Kind Regards, Marjorie Tania Club Manager
Read more
clstorm wrote a review Aug 2020
Kuala Lumpur, Malaysia1 contribution
As a 5 star hotel, I'm discontent with the service. The service was slow as I waited for quite a while for my order to be taken. The breakfast served was cold. Staying in the executive room and with the lounge is closed, I'm expecting the cocktails to be sent to the room. However, I was told that the cocktail (Drinks) will not be provided. Really discontented and disappointed as it is charged but the service is not provided.
Read more
Date of stay: August 2020
Location
Cleanliness
Service
Trip type: Traveled on business
Helpful
Share
Response from Pullman Kuching, Other at Pullman Kuching
Responded 4 days ago
Dear clstorm1, First and foremost, thank you for your review and feedback to us on your stay with us recently. I would like to sincerely apologize for the service gaps that you encountered during your stay with us. We will definitely take note on it and will ensure that it is rectified. We hope that this experience will not deter you from returning to Pullman Kuching in the near future, and we hope we could better serve you again on your next visit to Kuching. Once again, thank you so much for your patronage and for your review. Kind Regards, Marjorie Tania Club Manager
Read more
nyavtech wrote a review Aug 2020
Kuching, Malaysia1,028 contributions23 helpful votes
I checked into the Pullman immediately following my quarantine. Pullman is a no-frills business hotel. I found the room to be spacious and clean, with all the standard hotel amenities. The menu was basic, which is to be expected under current guidelines. From reception to housekeeping to the restaurant staff, everyone was friendly and courteous and keen to help in any way. It's a shame the pool had to be closed because of the current control order, but the gym was open. After spending 2 weeks cooped up under quarantine, I relished the opportunity to work out in a well-appointed gym. Becky who ran the gym was most helpful giving me tips on where to go etc.
Read more
Date of stay: August 2020
Rooms
Cleanliness
Service
Helpful
Share
Response from Pullman Kuching, Other at Pullman Kuching
Responded 1 week ago
Dear nyavtech, Thank you for your review on TripAdvisor for your recent stay with us. We are delighted to hear that you find our facilities and services to your liking. I will share your feedback with all our team members as an encouragement for our staff to strive harder in serving our valued guests. We are very concerned with the satisfaction of all our guests and your feedback is very important to us. We hope that you would return to Pullman again on your next visit to Kuching, Sarawak. We look forward to serving you again soon. Kind Regards, Marjorie Tania Club Manager
Read more
simchaphoong wrote a review Aug 2020
1 contribution
the air con smells, there is a reddish spot on the bed sheet, and saw cleaning staffs did not wear face mask upon cleaning up rooms. The pastery from the hotel dine in are poor . Otherwise the counter personal is friendly
Read more
Review collected in partnership with Accorhotels.com
Date of stay: August 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Pullman Kuching, Other at Pullman Kuching
Responded 4 weeks ago
Dear simchaphoong, First and foremost, thank you for your review and feedback to us on your stay with us recently. I would like to sincerely apologise for some of the service gaps that you encountered during your stay with us. We will definitely take note on it and will ensure that it is rectified. We hope that this experience will not deter you from returning to Pullman Kuching in the near future, and we hope we could better serve you again on your next visit to Kuching. Once again, thank you so much for your patronage and for your review. Warm regards, Elizabeth Jonathan Executive Secretary
Read more
Previous
PRICE RANGE
$45 - $73 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman kuching hotel kuching
LOCATION
MalaysiaSarawakKuching
NUMBER OF ROOMS
389
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Pullman Kuching
Which popular attractions are close to Pullman Kuching?
Nearby attractions include Monkeebar (0.2 miles), Chinese Museum (0.2 miles), and Tua Pek Kong (0.3 miles).
What are some of the property amenities at Pullman Kuching?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pullman Kuching?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Kuching?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pullman Kuching?
Yes, paid private parking on-site, paid private parking nearby, and street parking are available to guests.
What are some restaurants close to Pullman Kuching?
Conveniently located restaurants include Zinc Restaurant and Bar, Ceylonese Restaurant, and Black Bean.
Are there opportunities to exercise at Pullman Kuching?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Pullman Kuching have an airport shuttle?
Yes, Pullman Kuching offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Pullman Kuching located near the city center?
Yes, it is 0.6 miles away from the center of Kuching.
Are any cleaning services offered at Pullman Kuching?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Kuching offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.