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Pullman Kuching

No. 1A Jalan Mathies, Kuching 93100 Malaysia
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Traveler (1225)
Room & Suite (612)
Dining (86)


#10 of 87 hotels in Kuching
Standing tall in the heart of Kuching City on top of Mathies Hill, Pullman Kuching offers luxury 5-star comfort with contemporary features and a stunning panoramic view of the Sarawak River. An essential address for get-togethers with outstanding facilities right in the city's golden triangle, the cosmopolitan and stylish Pullman Kuching has been welcoming international guests with its astounding hospitality since its inception in 2010. The hotel is adjacent to a two storey city life-style shopping centre "Hills Shopping Mall" and within walking distance to commercial centre and city attractions.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Kids stay free
Children's television networks
Street parking
Hot tub
Outdoor pool
Private pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Poolside bar
Kids pool
Highchairs available
Airport transportation
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Foot massage
Full body massage
Neck massage
Steam room
24-hour security
Baggage storage
Currency exchange
Executive lounge access
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Flatscreen TV
Interconnected rooms available
Room service
Seating area
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Chinese, Malay, Tamil
2470Reviews24Q+A100Room tips
Traveler rating
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Popular mentions
Samuel Toh wrote a review Oct 2021
1 contribution
Stlll doing my 14-day quarantine starting from 17 October 2021. The set meals served for every single meal is cold, as if it is forcing me to purchase their additional in-room dining for hot meals. I ordered Grab food and it takes at least 30 minutes for it to travel from the hotel lobby to my room. I also hope that there is a consistency in the meal serving timings, e.g. dinner timing can range from 5pm to 7pm. Having cold meals for prolong periods should not be an occurence in a prestigious hotel as the hotel is paid for their services. I hope things could change before I check out of the hotel.
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Date of stay: October 2021
Sleep Quality
Response from Pullman Kuching, Other at Pullman Kuching
Responded 5 weeks ago
Dear Puunkie, We do have a fixed delivery timing for every meal to all quarantine guests. However, we are not able to store in warmer during delivery due to plastic packaging, and resulting the food getting cold by the time the food reach to guests. The rate that you paid is regardless to the status of the hotel, standardized for all quarantine hotels in Malaysia. Regarding the food delivery from Grab food, all quarantine guests are briefed upon check in that there is a fixed delivery timing from government officers every day, food delivered after their set timing will only be sent on next scheduled timing. Nevertheless, thank you for your constructive comments above and for review of Pullman Kuching. Warm Regards, Elizabeth Jonathan Executive Secretary
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Jefri Ghozali wrote a review Oct 2021
Jakarta, Indonesia53 contributions12 helpful votes
I stay in this hotel for quarantine purposed, the hotel staff is very friendly, room so big, amenities, and also good view to the river side. However, I cannot smoke in this room, not even can go out for smoking. 😭 In overall, I am happy to be here and I recommend to everyone!
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Date of stay: October 2021Trip type: Traveled on business
Room Tip: For quarantine purpose, please ensure you book this hotel prior arrival.
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Response from Pullman Kuching, Other at Pullman Kuching
Responded Oct 26, 2021
Dear jefrig1307, Thank you for taking the time to share your lovely review following your stay in Pullman Kuching. I was trilled to read you enjoyed your stay so much, and your kind words on services are most appreciated. We are very proud of our team members and it is gratifying to receive such kind comments as yours. We constantly strive to exceed our guest's expectation of service, and its always satisfying to hear that these efforts are noticed. Thank You again and we are looking forward to welcoming you back soon! Kind Regards, Marjorie Tania Club Manager
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MorningSunshine wrote a review Sep 2021
Munich, Germany4 contributions1 helpful vote
A truely 5 star hotel with a 10 star service! Rooms are very spacious and comfortable, staffs are courteous and professional ... the best of Accor hotels service I had so far. Their responses are fast either by phone or whatsapp, the staff are very accommodating and very well trained and the view from the (higher) rooms are to die for! Definitely one of the best hotel in Kuching and especially if one needs to be on quarantine, Pullman is definitely one of the top QS to be in. My experience from the booking thru Laura, my quarantine check-in on the 26th of September with the ever so cheerful and friendly front desk staffs (despite the late hours and many PUS arrivals), the staff handing out dinner after check in, the housekeeping that welcomed me to a sparkling clean room (a sight to behold after my long 3 days journey!), the ever so accommodating, friendly and professional duty managers especially Stephanie, Frankie and a few more whose name I didnt manage to catch ... has been such a joy and pleasure. They took such good care of me during my quarantine so far that it made my 5 days stay here so far passes by so quickly! THANK YOU Pullman for making my quarantine experience so much more pleasant and a whole lot less daunting!
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Date of stay: September 2021Trip type: Traveled solo
Response from Pullman Kuching, Other at Pullman Kuching
Responded Oct 13, 2021
Dear Sham Sinar Suria, Thank you for your kind and generous compliment to our team members. It sure does put a huge smile on our face reading your comments. A little compliment can help us pull through more rough days in coming days. We are delighted that you generally enjoyed your visit and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future. Warm Regards, Elizabeth Jonathan Executive Secretary
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GlobeExpress wrote a review Jan 2021
Sydney, Australia109 contributions98 helpful votes
Stayed two nights on a high floor with nice cross country views. Rooms are very no nonsense business rooms. Great but expect to feel like you’re sleeping in a well equipped office. The business facilities did the trick. Hotel helped with local tours and restaurants nearby. A quick walk down to the bustling waterfront for a bit of colour. They do a good cocktail in lobby bar.
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Date of stay: March 2020Trip type: Traveled on business
Response from Pullman Kuching, Other at Pullman Kuching
Responded Jan 31, 2021
Dear Valued Guest, Thank you so much for your review and for choosing Pullman as your choice of accommodation in Kuching, Sarawak. We are delighted to hear that you enjoyed your stay with us. I will share your feedback with all respective departments, as an encouragement for our staff to strive harder in delivering great service for all our valued guests. We sincerely appreciate your feedback and we look forward to welcome you back again in the near future. Once again, thank you so much for your patronage and for reviewing Pullman Kuching on Tripadvisor. We hope we could have the chance to serve you again soon. Warm Regards, Elizabeth Jonathan Executive Secretary
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nyavtech wrote a review Dec 2020
Kuching, Malaysia1114 contributions43 helpful votes
It's Christmas, access to the Pullman is limited since it's a quarantine. But what to do when hankering for a good meal on Christmas Day? Have the meal delivered which is exactly what I did. I chose the roasted lamb shoulder, a generous portion at 1kgs with veggies and mashed potatoes on the side. Delivery arrived exactly on time and still warm. But the food was absolutely divine. Beautifully seasoned and roasted to perfection, the lamb was delicious. All I had to do was carve and serve up. Congratulations to Chef Mayan, Chef Ahzam and their team.
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Date of stay: December 2020Trip type: Traveled solo
2 Helpful votes
Response from Pullman Kuching, Other at Pullman Kuching
Responded Dec 30, 2020
Dear nyavtech, Thank you very much for your loyalty and taking the time to write such a thorough review on TripAdvisor. We're over the moon that you had such a seamless experience with us. Your kind words of appreciation have been shared with Chef Matan, Chef Azam and their team personally and needless to say, we are proud of our team and appreciate hearing from our guests, the wonderful experience they provide. Thank you once again for the feedback, and we do hope to have another opportunity to redesign your experience soon. Sincerely, Marjorie Tania Club Manager
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$45 - $73 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Pullman Kuching
Which popular attractions are close to Pullman Kuching?
Nearby attractions include Chinese Museum (0.2 miles), Monkeebar (0.2 miles), and Tua Pek Kong (0.3 miles).
What are some of the property amenities at Pullman Kuching?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Pullman Kuching?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Kuching?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pullman Kuching?
Yes, paid private parking on-site, paid private parking nearby, and street parking are available to guests.
What are some restaurants close to Pullman Kuching?
Conveniently located restaurants include Zinc Restaurant and Bar, Lepau Restaurant, and Black Bean.
Are there opportunities to exercise at Pullman Kuching?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Pullman Kuching have airport transportation?
Yes, Pullman Kuching offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pullman Kuching located near the city center?
Yes, it is 0.6 miles away from the center of Kuching.
Are any cleaning services offered at Pullman Kuching?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Kuching offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.