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Hotel Shangri-La Kota Kinabalu

Traveler (306)
Room & Suite (107)
Dining (25)
Certificate of Excellence

About

#9 of 103 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Certificate of Excellence
Hotel Shangri-La Kota Kinabalu, situated in the heart of business district and entertainment spot offers comfortable yet affordable accommodation with panoramic view of Kota Kinabalu City. Located 10 minutes away from Kota Kinabalu International Airport and is walking distance to an array of restaurants serving sumptuous cuisines such as Japanese, Thai, Chinese, Indian, Malay and Seafood. It's central location makes it easily accessible to all major shopping complexes, Gaya Street Sunday Market, Night Market and Jesselton Point Jetty which provides regular 20 minute boat rides to our famous islands of Tunku Abdul Rahman Marine Park. Our guest rooms are of reasonable size and comes either with double bed or twin bed and standard amenities such as working table, air-condition, minibar fridge, satellite TV, bathtub, hair dryer, free internet access, and ironing board on request. The hotel features a restaurant and bar that serves international food and beverage during breakfast, lunch and dinner with ample free parking space for it's guests.
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Property amenities
Room service
Restaurant
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Breakfast included
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Hotel links
Visit hotel website
Special Deal:Early Bird Ramadhan
648Reviews
15Q+A
77Room tips
Traveler rating
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Popular mentions
Very clean, nice environment and good staff. i hope can stay again next time at this hotel. but the food for sahur, have to upgrade. other than that, everything is good and we enjoy stay at the hotel.
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Review collected in partnership with this hotel
Response from Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu
Responded 4 days ago
Dear Excursion12797973822 Greetings from Hotel Shangri La KK! Firstly, thank you for choosing to stay with us recently. Your good review on the overall hotel and its cleanliness are very much appreciated. I have taken note of your comment for improvement on the food served. I will definitely work with our Chef for the desired improvement. Thank you once again for your support and we look forward to your continuous support. Regards Krishnan Mogan
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Me and my husband had a short stay, and the booking was last minute but everything was sorted out for us in quick turnaround. The hotel's location is great as it is near to pasar filipin, jesselton point, malls and places to eat. However, the hotel's breakfast was edible and
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Review collected in partnership with this hotel
Response from Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu
Responded 4 days ago
Dear eleenarahman, Thank you for choosing to stay with us recently. We are very happy to know that you had a good stay here in KK. I have taken note of your excellent comment on the hotel as well as your constructive feedback on our f&b. I will definitely work with our Chef to improve further. Thank you once again for the support and do contact me if I could be of any assistance to you in the future. Regards Krishnan
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I would like to commend Saprie and team for the wonderful Iftar feast. It was both delicious and satifying to be eating here for our iftar. I would highly recommend people to come and have their iftar at Shangri-La Hotel.
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Response from Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu
Responded 1 week ago
Dear amerzhorif97, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you very much for choosing to dine with us for Iftar. It's very much appreciated. We are happy to note that the dinner served was enjoyable for all that have attended. It's also very nice of you to give positive commend of our associate. Thank you once again and do contact me if I could be of any assistance to you in the future. Regards Krishnan
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+1
I stayed here for two nights. Day one I had issues with Aircon. It didn’t cross 26C. Hence next day was moved to floor up. The aircon was better. But you cannot change the settings. Only they can do the changes from a different control center. The place is all good, clean and
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Response from Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu
Responded 1 week ago
Dear anand_satya, Greetings from Hotel Shangri-la Kota Kinabalu! Many thanks to you for choosing to stay with us recently and providing us with your valuable feedback. My sincere apology on the aircon situation, we will work on improving it. Thank you too for the kind words on the cleanliness and location of the property. Thank you once again and do call me if I could be of any assistance in the future. Regards Krishnan
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The aircon was somehow working or not working. Please improve that. Breakfast was so-so, do make it more variety in the future. Overall is okay for a short stay with family. Plz make up the hotel if can
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Review collected in partnership with this hotel
Response from Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu
Responded 1 week ago
Dear Sir/ Madam, Greetings from Hotel Shangri La, Kota Kinabalu. Thank you for taking your valuable time in giving us your feedback. It's very much appreciated as it really helps us with our improvement. My team and I will definitely review and work toward areas which we can make a difference immediately. Thank you once again for your very valuable comment and do call me if I could be of any assistance to you. Regards Krishnan
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PRICE RANGE
$37 - $61 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel shangri la kota kinabalu
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
121
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