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Hotel Shangri-La Kota Kinabalu

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Hotel Shangri-La Kota Kinabalu
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357 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Level Contributor
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

Hotel is old but still well maintained with some modern addition. Room was large, bed is comfortable and clean. Breakfast was excellent. Room service food was really cheap. Walking distance to water front and all other attractions. But I rented a car , saga flx for rm120 per day from Mr syukur 0148671997 at the airport. Kundasang is 1.5 drive... More 

Helpful?
Thank Jay R
Tawau Division, Malaysia
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed frm 23rd till 25th..Ms Winda Supail whom i was contacting via phone greeted us upon arrival...staffs were frendly..deluxe room was good, we had nice view frm the 9thh floor as i read comments frm previous reviews adviced to stay higher floors yes there were no cigarette smell.whther u are in the room or corridoor.. Bfast evn minimal...bt it... More 

Helpful?
Thank Kiranjeet kaur B
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Ms Kiranjeet, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you very much for choosing to stay in our hotel recently. We are happy to know you had an enjoyable stay with us. I have taken note of your excellent review on the hotel, it's cleanliness and also on Ms Winda's service. It's very much appreciated. As for the curry,... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW via mobile

Everything was in average rate.... reservation; ok... check in was fast... Room was big... Room cleanliness was ok... check out was so slow... Hotel area was convenient... Car park is provided but by our own risk...

Helpful?
Thank NickholinN
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear NickholinN, Greetings from Hotel Shangri La Kota Kinabalu! Thank you for staying with us recently and for your very good and constructive comment. I have taken note of it and will work on the areas that we could improve further. Thank you once again and do contact me if I could be of any assistance to you in the... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 4 nights. Well what can I say here, Location: Quite centralized in town centre, easily accessible except for that small roundabout if you decided to drive on your own. Otherwise walking distance to the Filipino market about 10-15 minutes. Pretty easy to get access to food resuscitation, lots of restaurant, cafe around. From the 'Mamak Stall'... More 

Helpful?
Thank fiz S
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Fiz S, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for staying with us recently and we are happy to know you had a comfortable stay in our hotel. It feels good to receive your wonderful feedback on our hotel especially the cleanliness, location and good value for money products and services. I have also noted your comment to... More 

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

This hotel is at good location and the staffs very polite and very helpful. The room is clean and tidy. 5 minutes walk From hotel there is a good and famous seafood restaurant. I will come back again.

Helpful?
Thank chee seng l
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Mr Chee Seng, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for staying with us recently and taking your valuable time to give us your excellent feedback. I am happy to know that your stay with us was good especially on the cleanliness of our rooms. I am glad we can achieve this on a consistent basis especially when... More 

Kuala Lumpur, Malaysia
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Just reminiscing the good old days when I patronize their grand palace restaurant for Sunday Tim sum.It was the most famous and the best in the 80s.seeing is believing.Rooms are cozy,private and fit for the introvert who despise the prying eyes of the public,therefore it's great for an unobtrusive weekend,or a weekday orientation trip,lol

Helpful?
Thank 8Jerry88
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear 8Jerry88, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for your wonderful review on this very Historical Hotel. To many of our guests it brings back fond memories of years gone and many of them over a Dim Sum meal. Presently from the hotel, we are happy to do the best for our guests needs and provide simple facilities... More 

Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Ageing hotel, but immaculately well kept and clean. toilet were spotless and odorless. fairly big room and good King Bed check in was brisk and hassle free. flatscreen TV With a fair amount of international channels. plenty of food amd convenience store in the area. 1.5km to KK waterfront area.

Helpful?
1 Thank Chan C
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Chan, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for chosing our hotel for your recent stay. We hope you had a wonderful time in KK. I have read your excellent review of our hotel and sincere appreciated your honest opinion. As you have mention, we are an aging hotel however we try to compensate that with other basic... More 

Melbourne, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for a total of 6 nights using it as a base to explore KK and surrounds. It is an older hotel in an area further away from the waterfront and sits on a main road. It is within walking distance to the main areas of KK, and to the waterfront if you don't mind the... More 

Helpful?
Thank TashaTrots
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear TashaTrots, Greetings from Hotel Shangri-La KK! Thank you very much for the wonderful feedback on your stay with us recently. I am indeed proud to know that our guests are happy with most of the things we do or provide here in our hotel. On areas for improvement, rest assured I will discuss further with my managers and work... More 

Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

Been staying here many times. Yes it is an old Hotel but the location is superb. The noise came from main road is something the hotel cant really avoid. The Cafe is serving great selections and affordable price. The staff at reception although look not so helping but they trying their best to accommodate our request. The room service and... More 

Helpful?
Thank SantikeyMarket
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear SantikeyMarket Greetings from Kota Kinabalu! Firstly thank you for being a loyal guest of Hotel Shangri-La Kota Kinabalu, it's very much appreciate. I am very happy to take note of your very honest observation and positive feedback on the property. Comments such as this is what motivates us to perform better and also seek for further improvement. Thank you... More 

Cheshire, United Kingdom
Level Contributor
13 reviews
10 hotel reviews
4 of 5 stars Reviewed August 10, 2016 via mobile

Me and my friend stayed here for a couple of nights during our tour of Sabah. The hotel was perfect for us, clean very comfortable and the staff were lovely and helpful. Great selection for breakfast - can get very busy don't dine in a rush! Very reasonable price for the room, felt that we got our monies worth! It... More 

Helpful?
Thank Maxine D
Krishnan M, General Manager at Hotel Shangri-La Kota Kinabalu, responded to this review

Dear Mr/s Maxine, Greetings from Hotel Shangri-La Kota Kinabalu! Thank you for choosing to stay with us recently and we are happy to know you had a good time in KK. Feeling great to receive your excellent feedback on our hotel especially it's cleanliness, F&B and value for money products and services. Please be assured your good observation will be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Shangri-La Kota Kinabalu, situated in the heart of business district and entertainment spot offers comfortable yet affordable accommodation with panoramic view of Kota Kinabalu City. Located 10 minutes away from Kota Kinabalu International Airport and is walking distance to an array of restaurants serving sumptuous cuisines such as Japanese, Thai, Chinese, Indian, Malay and Seafood. It's central location makes it easily accessible to all major shopping complexes, Gaya Street Sunday Market, Night Market and Jesselton Point Jetty which provides regular 20 minute boat rides to our famous islands of Tunku Abdul Rahman Marine Park. Our guest rooms are of reasonable size and comes either with double bed or twin bed and standard amenities such as working table, air-condition, minibar fridge, satellite TV, bathtub, hair dryer, free internet access, and ironing board on request. The hotel features a restaurant and bar that serves international food and beverage during breakfast, lunch and dinner with ample free parking space for it's guests. ... more   less 

Additional Information about Hotel Shangri-La Kota Kinabalu

Address: Hotel Shangri-La 75 Lorong Bandaran Berjaya, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $33 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Shangri-La Kota Kinabalu 3*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hotel Shangri-La Kota Kinabalu Sabah
Hotel Style:
#4 Best Value Hotel in Kota Kinabalu
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