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Traveler (545)
360
Panoramas (15)
Room & Suite (282)
Certificate of Excellence

About

#7 of 103 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Certificate of Excellence
Named after Ascidieria Grandis (Eria Grandis), an endemic orchid found on Mount Kinabalu. The latest hotel to grace Kota Kinabalu's sublime landscape sits in the heart of the city, a mere 15 minutes' drive from Kota Kinabalu International Airport, and right next to the hippest mall in town. Our ideal location makes us the perfect retreat for those wishing to explore the area's eclectic shopping, dining, and tourist attractions.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Marina View
664Reviews
33Q+A
100Room tips
Traveler rating
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  • 15
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Popular mentions
+1
We had a great stay as ever. We were here 3 years ago in april 2016. Now again May 8-10, May 13-15, 2019. Staffs were all very friendly and courteous.I see familiar faces whom I have met 3 years ago like Alizah in Rosea Cafe. I once again met Salbiah in Rosea Cafe who is now
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Response from Hotel-Grandis, General Manager at Hotel Grandis
Responded 1 week ago
Dear Jdmreimers, Thank you for sharing your review. I am very happy to know that your had stayed with us before and still had fond memory of our staff. We are certainly pleased to see our returned guests. I am glad that we are able to provide a satisfactory home away from home stay with us. Your review will help many others travelers to discover a value and enjoyable stay with us. Wishing you all the best. Thanks & regards, Michael
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Hard to find the parking since the hotel parking dont have signage. Need to pay daily for parking. Small hotel lobby. Good breakfast. Room has some issue but hotel was taking fast action to fix the problem. Sea view room is a good choice. Hotel is next to the mall so easy to get
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Response from Hotel-Grandis, General Manager at Hotel Grandis
Responded 6 days ago
Dear zulfadzliayob, Thank you for the short and helpful review. The feedback is important to us and will help us to improve our service. Wishing you all the best. Regards, Michael
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Stayed 2 nights. The room was clean, comfortable and staff were friendly. The only downside was the mall rubbish collection area behind the hotel. This was filthy and was in plain sight for everyone walking along the waterfront.
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Response from Hotel-Grandis, General Manager at Hotel Grandis
Responded 6 days ago
Dear ibnibatutta, Thank you for staying with us and for sharing your review. We are as sorry to see the rubbish and had reported to the authority. In fact we are working with a local NGO now to find a way to prevent and clean up the rubbish from reaching our shore. Hopefully we can have a solution and action soon. Thanks & regards, Michael
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Cleanliness, great Room service, ok. They kept forgetting to replace our tea bags and tea cups Staff, very nice, approachable and friendly Tour desk, poor. Told us they cater for the Chinese speakers only Location. Good, not far from Jesselton Jetty and right on top of
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Response from Hotel-Grandis, General Manager at Hotel Grandis
Responded 6 days ago
Dear fayanwar, Thank you for sharing your review. I am sorry that our tour desk was not helpful. Thank you for the valuable feedbacks and we can certainly learn and improve. Wishing you all the best. Thanks & regards, Michael
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+1
Worth the price.. Room are very clean and spacious.. Staff are friendly and polite.. Easy access to mall and eatery.. My room were upgraded to studio type with refrigerator and microwave inside the room.
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Response from Hotel-Grandis, General Manager at Hotel Grandis
Responded Apr 21, 2019
Dear Umi0502, Thank you for sharing your review. Your vote of confidence and recommend us is a big encouragement to us. We are so proud to be able to serve and will continue to maintain our standard of facilities and service. Thank you so much. Wishing you all the best. Thanks & regards, Michael
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PRICE RANGE
$26 - $162 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
188
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