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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

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Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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2,472 Reviews from our TripAdvisor Community

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Start your review of Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
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Bandar Seri Begawan, Brunei Darussalam
Reviewed yesterday NEW

Went for a 2 nights stay at the pacific sutera. Enjoyed the stay there. The resort has a wonderful sunset view, large and joyous pool, and a small stretch of beautiful white sand and clear water beach. Also has a beautiful view of the marina. Had some glitches with my booking, but the staff were quick to provide a room,...

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Helpful?
Thank azril-V85AR
Perth Western Australia
HOTEL’S FAVORITE REVIEW
Reviewed January 17, 2017 via mobile

We have loved this hotel since we got here. Our family (2 adults and 2 teenage boys) have stayed at the Magellan for a week and just needed to relax and recover from a tough year. We had two adjacent (but not adjoining) rooms. One with king bed and one with two singles. The rooms are relatively large with balcony...

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4Thank kcsun71
About Hotel's Favorite Review
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear kcsun71, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. We're glad our resort was your choice to spend your family vacation to relax. Our facilities in the resort is open to...

Brunei-Muara District, Brunei Darussalam
Reviewed yesterday NEW

Lovely hotel, grounds were stunning, pool very clean lovely little beach. Stayed in a Deluxe Garden room family of four, room was lovely and had an extra bed for one of our children. Only thing I is the rooms can be noisy with other guests when walking along the corridor and not respecting the other guests by being quiet. Restaurants...

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Thank BHoody
Singapore, Singapore
Reviewed yesterday NEW

It is a great location - a short drive in from the airport, and a stones throw from the town. Most importantly, it is perfectly placed for spending your evenings admiring the colors and designs that the sun and the clouds paint at sunset. The club lounge window seats are perfect for a sunset session with a glass of wine...

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Thank simbasen
Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

Breakfast is tasty. View is superb - harbor view, sea view every corner looks great. Staffs are friendly. Wifi is fast. Spacious room. To improve Room interior looks a bit dated. Need update. Overall very good.

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Thank SyafiqAriffin
Cairns, Australia
Reviewed 4 days ago NEW

We spent a week at the Sutera Magellan and thoroughly enjoyed our stay. We had an incredibly smooth and friendly check in experience and thoughout our stay, every staff member we encountered was very friendly and helpful. Housekeeping also did a wonderful job. A few suggestions for improvement: 1. We found that not all wait staff wrote down orders, at...

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Helpful?
Thank Sarah W
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear Sarah W, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. We have taken note on your few suggestions and definitely will take into consideration to improve on our guests' experience. Your...

Diamond Bar, California
Reviewed 5 days ago NEWvia mobile

Very pleasant stay for 3 nights at this hotel. Location is perfect, ocean view, the marina. Awesome staff with excellent services: from the doormen, concierge desk, front desk, the restaurants and housekeeping, they're all friendly and professional. All our 3 rooms were nice and clean. Love the foods at the marina's club house. Will definitely stay here again next visit...

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Helpful?
Thank ginjin2010
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear ginjin2010, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. It is a pleasure to be at your service and we're glad our staff service is beyond expectations. Your review is very...

Mandurah, Australia
Reviewed 5 days ago NEWvia mobile

Had a few days in this resort, very busy, in fact so busy we didn't even bother attempting to get a sunbed by the pool! Breakfast buffet in the restaurant was like a mad house! So many people all grabbing at food, not a pleasant experience. Rooms were clean, the bathroom was lovely, and the staff were very nice, we...

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1Thank SJColeman1
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear SJColeman1, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. It is unfortunate that you did not enjoy your vacation due to the busy and peak season of our resort. We hope...

Seoul, South Korea
Reviewed 5 days ago NEW

great swimming pool and clean room. breakfast is good. I really liked the beautiful sunset and beautiful scenery. Especially the staff was kind and nice. I'm afraid I was a little away from the shopping mall, but it was not a problem because it was easy to ride a taxi.

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Thank logixseraph
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear logixserpah, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. We are glad that you enjoyed your stay here with us. We are conveniently located in the central of the town, where...

Puchong, Malaysia
Reviewed 1 week ago NEW

Travelling to Sabah for coupls of days and i'm checking in to Magellan Sutera. Got a business appointment and was thinking of a lot about works and stuffs. But, the moment i check in myself to the hotel, my business trips turns to a mini-vacation. The hotel was great, the staff were very friendly, the surroundings was soothing, the area...

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Helpful?
Thank budakdato
SHR-Management, Deputy Chief Executive Officer at Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera), responded to this review

Dear budakdato, Thank you for choosing Sutera Harbour Resort as your preferred accommodation in Kota Kinabalu. We take pride in our service and what we do to ensure our guests leave the resort as happy and contented guests. We're glad our resort managed to turn your maybe stressful business trip into a relaxing one! We do have corporate packages that...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sutera Harbour Resort is Malaysia’s foremost premier integrated property. The resort encompasses the luxurious accommodation of The Pacific Sutera and The Magellan Sutera hotels, a 27-hole championship golf course, Sutera Harbour Marina & Country Club, two Mandara Spas and a host of dining and recreational facilities. Sutera Harbour Resort is also affiliated with 5 other eco-destinations in Sabah managed through Sutera Sanctuary Lodges including Kinabalu Park, Mesilau Nature Resort, Laban Rata, Poring Hot Spring & Nature Reserve and Manukan Island Resort. The resort also offers a luxury charter division, North Borneo Yachting and steam locomotive through North Borneo Railway. ... more   less 

Additional Information about Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)

Address: 1 Sutera Harbour Blvd, Kota Kinabalu 88100, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $106 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) 5*
Number of rooms: 956
Reservation Options:
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Also Known As:
Sutera Harbour Resort (The Pacific Sutera And The Magellan Sutera)
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Hotel
Sutera Harbour Hotel
Sutera Harbour Kota Kinabalu
Magellan Sutera
Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) Kota Kinabalu, Sabah
Hotel Style:
#2 On the Beach Hotel in Kota Kinabalu
#3 Business Hotel in Kota Kinabalu
#3 Spa Hotel in Kota Kinabalu
#5 Family Hotel in Kota Kinabalu
#6 Romantic Hotel in Kota Kinabalu
#6 Luxury Hotel in Kota Kinabalu
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Questions & Answers

Here's what travelers have asked, with answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and other travelers.
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Questions? Get answers from Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for sea facing rooms to get the most of the sunsets. Higher floors are better.”
 of 5 bubbles simbasen, yesterday | Read review
“I stayed the room overlooking the harbor.”
 of 5 bubbles SyafiqAriffin, 2 days ago | Read review
“We were on the ground floor. Room's are slightly dated but clean and a good size. I have no complaints.”
 of 5 bubbles vickilock, 1 week ago | Read review
“Pick a room Level 4 and above. Those below Level 4 might get noisy if you are too near the swimming pool area.”
 of 5 bubbles AyCee76, 1 week ago | Read review
“Ocean view is spectacular”
 of 5 bubbles Lyndal2, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question