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    Promenade Hotel

    Promenade Hotel No. 4 Lorong Api-Api 3 | Api-Api Centre, Kota Kinabalu 88000, Malaysia
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    Best prices for your stay
    7/30/2017 7/31/2017
    Lock in the lowest price from our partners
    $96$113
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    Traveler (395)
    Room & Suite (200)
    Dining (45)
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    #2 of 92 hotels in Kota Kinabalu
     
    Overview
    • Excellent16%
    • Very good44%
    • Average27%
    • Poor8%
    • Terrible5%
    Travelers talk about
    “touch screen” (7 reviews)
    “sea view” (34 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
    Offers from Promenade Hotel
    Offers & Announcements: Room Rate from MYR211!
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    Le Meridien Kota Kinabalu
    2,064 reviews
    #5 of 92 hotels in Kota Kinabalu
     
    Hyatt Regency Kinabalu
    1,412 reviews
    #6 of 92 hotels in Kota Kinabalu
     
    Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
    2,702 reviews
    #8 of 92 hotels in Kota Kinabalu
     
    Hilton Kota Kinabalu
    180 reviews
    #2 of 92 hotels in Kota Kinabalu
     
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (598)
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    1 - 5 of 503 reviews

    Reviewed 1 week ago

    My last stay here was a long time ago so there's marked improvement in their rooms. We've got the room with seaview, sluggish internet connection. Getting check-in and check-out is longer than average wait. Upon check-in, I was told my room is not ready and...More

    Thank syhor
    Hotel's Favorite
    Reviewed January 7, 2017 via mobile

    Just check in today. Came at 220 pm, was informed room x ready but the receptionist was very helpful to find me a similar room and managed to check in immediately! Kudos to team. Noticed that this hotel have very large wave of people staying...More

    Thank zaynaomar257
    Response from 24-7feedback, Group Director of Sales & Marketing at Promenade HotelResponded January 19, 2017

    Dear zaynaomar257, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your compliments on our facilities and our team of service personnel who rendered professional and excellent services. We are confident that your kind words would boost their morale and motivate them...More

    Reviewed 1 week ago

    Acknowledgement must be given to the staff here-from the front desk to the housekeeping. They were very obliging and always smiling. Even though we had problems with the toilet and switches, the maintenance had them all fixed.A few days before I arrived, I called up...More

    Thank yellowie8
    Reviewed 1 week ago via mobile

    When we arrived, we were told that room wasn't ready even though it was 3pm. The receptionist (unfriendly) told us to wait at the lounge which was completely empty and all lights were off. No one was at the counter either. After half an hour,...More

    Thank Xine139
    Response from 24-7feedback, Group Director of Sales & Marketing at Promenade HotelResponded 4 days ago

    Dear Xine139, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedbacks and wish to give our sincere apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked...More

    Reviewed 1 week ago via mobile

    Promenade must be One of the dirtiest hotels I've ever been to (Even more Than the one star hotel in Senegal, Africa with lots og creepy crawlers). And we usually dont complain, but this has been an experience we would like to spare others from....More

    1  Thank Deamariapetersen
    Response from 24-7feedback, Group Director of Sales & Marketing at Promenade HotelResponded 4 days ago

    Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback and wish to give our sincere apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked...More

    Le Meridien Kota Kinabalu
    2,064 reviews
    #5 of 92 hotels in Kota Kinabalu
     
    Hyatt Regency Kinabalu
    1,412 reviews
    #6 of 92 hotels in Kota Kinabalu
     
    Sutera Harbour Resort (The Pacific Sutera & The Magellan Sutera)
    2,702 reviews
    #8 of 92 hotels in Kota Kinabalu
     
    Hilton Kota Kinabalu
    180 reviews
    #2 of 92 hotels in Kota Kinabalu
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • $57 - $231 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in Kota Kinabalu
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 450
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, Expedia, Priceline, Hotwire, TripOnline SA, Agoda, Cancelon, Cheap Tickets and HotelQuickly so you can book your Promenade Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Sabah >
    • West Coast Division >
    • Kota Kinabalu District >
    • Kota Kinabalu
    • Also Known As
    • Promenade Hotel Kota Kinabalu, Sabah ,
    • Promenade Kota Kinabalu
    Add Photo Photos
    Traveler (395)
    Room & Suite (200)
    Dining (45)
    Pool & Beach (8)
    Hotel & Grounds (129)
    Bathroom (47)
    Business Center & Event Rooms (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    norafitri
    November 18, 2016|
    Answer Show all 6 answers
    Response from NaroomaHeather | Reviewed this property |
    You would probably see a wall from another building. If you want a view of the sea you have to pay more but be careful as there is a new large building being built on the waterfront in front of the hotel so some rooms may... More
    1
    Vote
    Izwa S
    November 11, 2016|
    Answer Show all 3 answers
    Response from Sean L | Reviewed this property |
    I got an extra bed free of charge before...if you're nice to the staff they will be more willing to help you and charge you free.
    0
    Votes
    Christina89137
    February 15, 2016|
    Answer Show all 2 answers
    Response from TravellingMalaysian | Reviewed this property |
    The pool is way too small so do not bother. If you are looking for sun tan then you can park yourself by the pool.
    0
    Votes
    Room Tips
    "Do not get a room faced by the green fluro sign - it shone into our room like a massive night light."
    Read review
    "rooms all the same just different views sea or city"
    Read review
    "Choose another hotel"
    Read review
    "Stay away from dishonest management."
    Read review
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