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Promenade Hotel

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Traveler (513)
Room & Suite (278)
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About

Location
Cleanliness
Service
Value
Property amenities
Restaurant
Pool
Room service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Airport transportation
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Outdoor pool
Public Wifi
Sauna
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Bay View
HOTEL CLASS
Hotel links
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Special Rate:Best Rates - Book Direct
724Reviews
612Photos
12Q+A
100Room tips
Traveler rating
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Popular mentions
I was booked here by tour company and a few positives. Room nice and comfortable, windows can be opened, good air con, breakfast ok, get a room with view over sea which is nice, deli corner in lobby has nice cakes & Sandwiches, no smoking. Negatives are the pool area as you are
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Hotel's Favorite
This hotel is located near the waterfront district, which is a short walk from Asia City and the bars at the waterfront. It is large, and has a large restaurant for breakfast. The hotel is a little aged, and the lifts require a little patience as they mess you about, but the
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Response from 24-7feedback, Group Director of Sales & Marketing at Promenade Hotel
Responded Sep 17, 2018
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are delighted to know that you enjoyed our breakfast spread. We appreciate your compliments on our room, which is complete with contemporary design, complimentary Wi-Fi connectivity and upgraded room amenities. Indeed, strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your goodself. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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I spent two nights here, prior to starting a tour and was booked into a superior room. Overall, my stay was reasonable for a range of reasons specified in previous reviews. The staff here were, in my experience, consistently polite and pleasant, addressing any queries or needs
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Have been hearing some good comments about their buffet dinner for a long time and decided to try at last. Was a great selection from cold cuts to grills and all of them tasted good and no regret. The only set back was the air cond was cold in the room
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Response from promenadehotels, Group Director of Sales & Marketing at Promenade Hotel
Responded 2 weeks ago
Dear Sir/Ms, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are delighted to know that you enjoyed our buffet dinner's spread. We appreciate your constructive feedback as it gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. Rest assured that we will continue to strive for greater service excellence in order to keep up with the demand of our valued guests. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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Great hotel. Walking distance to Oceanus, Centrepoint and Waterfront! There's also a mini container city beside the hotel. Food and shopping is not a problem. Service is excellent as always. They had a band playing at night so its great after a long day out. Saloon and mini mart
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Response from promenadehotels, Group Director of Sales & Marketing at Promenade Hotel
Responded 4 weeks ago
Dear MrsXing, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Thank you for your compliments on our hotel. Yes, we couldn’t agree with you more that our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping, food and entertainment centres are within reach. We look forward to another opportunity to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]
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天花板發霉
浴缸堵塞
這樣也可以?!
噁心的床單
骯髒的枕頭
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What they probably mean is that it's not facing the sea. There is a view... Just not facing the KK Waterfront.
1 vote
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How much do i need to top-up for an extra bed? for normal and club room...
I got an extra bed free of charge before...if you're nice to the staff they will be more willing to help you and charge you free.
0 votes
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The pool is way too small so do not bother. If you are looking for sun tan then you can park yourself by the pool.
0 votes
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Do you have a good parking services? does it comes with extra cost?
Parking lot is available and it is free if you stay at the hotel, as far as I know
0 votes
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if i stay in your hotel can you help me go to some tourist destination like going to the mountain side?
Dear Maricel S, Our apologies for the oversight. Just for your information benefit, there is a Tour Desk in the Hotel Lobby that caters to hotel guests' travel arrangements. Regards, Promenade Hotel Kota Kinabalu
0 votes
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123
"room on the front view can see south china sea"
"Cheaper rooms needs repair, dirty carpets and hanging wallpapers, more expensive rooms are nice."
"Too many tourists in bikinis at the lobby around 9am"
"Don't stay here unless to like hundreds of Chinese tourists"
"Water facing, non smoking room"
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PRICE RANGE
$69 - $122 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
promenade hotel kota kinabalupromenade kota kinabalu
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
450
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