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Shangri-La's Tanjung Aru Resort & Spa

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Shangri-La's Tanjung Aru Resort & Spa
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3,207 Reviews from our TripAdvisor Community

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Showing 2,590: English reviews
2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

A lovely hotel - perfect setting - all the facilities. But - needs some love - looking very tired in places - as a 5 star hotel needs to raise its game - rooms feeling their age - staff just lovely and couldn't be more helpful. Very busy in July - it would seem even Koreans like to bag a... More 

Helpful?
Thank Christopher F
Taipei, Taiwan
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

I had a wedding proposal at the gazebo and thanks the receipent: Miss Alexandra's kindly arrangement that provide the quick response and delicious dinner at gazebo. Under the beautiful sunset, relaxed atmosphere and delicious dinner and wine party, I win the happiness of my life. This is a good place to visit for you and your family to enjoy your... More 

Helpful?
Thank Ethan926
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Shao-wei C, Congratulations, Shao-wei!!!! That is amazing news. All of us at Shangri-La's Tanjung Aru Resort & Spa are so happy for you and wish you and your love a lifetime of laughter, happiness and great adventures together! Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

My wife and I brought our 3 year old daughter to STAR last week. All the employees are very friendly and very helpful. The place is extremely kids friendly with a big playroom (and great caretakers), a small but fun water park and a good variety of restaurants. The rooms are a bit dated but in good condition. My daughter... More 

Helpful?
Thank Victor W
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Victor W, We are so happy to hear that your little princess had a great time here. Thank you so much for this review and for your recommendation. We can't wait to welcome you three back here soon. With warmest regards, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Breakfast Everyone is so noisy. Hotel rooms- ok Hotel staff - ok Hotel to Kota Kinabalu city- 30 RM (7 dollars?!) mandatory hotel voucher system. Hotel food: below par. The worst hotel buffet ever So if you are going to stay on the resort it will be ok. Otherwise, look for the alternative if i were you.

Helpful?
3 Thank Buffie83
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Buffie83, Thank you very much for taking the time to write this review of the resort. We appreciate your feedback about the food quality and will take immediate steps to improve. Your support and friendship is much appreciated. Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu More 

Perth, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a beautiful place. The pool has the most amazing view , just paradise. Great accommodation and food. It has this amazing water zone for the kids. Sunset at the end of the pier is a must see. A great place for couples and families . I loved it.

Helpful?
1 Thank Vivienne69
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Vivienne69, Thank you so much for this amazing review. You've blown us away! We can't wait to welcome you back again. With warmest regards, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu More 

Bedfordshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our 'Mountain View Room' was on the 5th floor with a lovely view of the mountains and sight of the sea, which was a bonus we did not expect. (Thank you to reception staff) Breakfast was amazing with so many choices, for all tastes and nationalities. Dahl and rice for breakfast soon became a favourite! The pool area was divided... More 

Helpful?
Thank Trisha1954
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Trisha1954, Thank you so much for this heartwarming review and for giving us full ratings. We are so happy to hear that you had enjoyed your time at the resort with us. I'll be sure to let Jennifer know of this. We look forward to serving you again soon. Until then, safe travels always. With warmest regards, Claudina Wong... More 

Stavanger, Norway
Level Contributor
162 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 462 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this Shangri-La resort for 5 nights in July 2015. We stayed at a room in the Kinabalu wing. We arrived at the hotel in trekking gear as we came straight from a trek on Mount Kinabalu. We were escorted from the main lobby to the Club Lounge in the Kinabalu Wing where we got checked in and... More 

Helpful?
Thank gardkarlsen
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear gardkarlsen, Thank you so much for your compliments, those great tips and for your recommendation. I'm afraid it has been raining the past few days, but the mornings usually look bright and cheery! Until we meet again, we wish you safe travels, sunshine and smiles always. Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa,... More 

Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We have visited Borneo twice before although 8 years ago. On previous visits we stayed at the Shangri la Rasa Ria which we really enjoyed. People have described the Tanjung Aru as more luxurious so we were expecting something really special. To say we were a little disappointed is probably too strong but this hotel, whilst very nice, wasn't quite... More 

Helpful?
1 Thank IPH57
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear IPH57, Thank you very much for your feedback and compliments. We appreciate the time you had taken the time to share this review. May you have many safe and fun travel adventures ahead. Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu More 

Hong Kong, China
Level Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We spent a great long weekend in this Shangri-La, and were very happy. The best feature would have to be the pool area and water slide area for the kids - it kept our 3 entertained for hours. There is also an in-house pier that allows you to go over to the islands for the day. The hotel is very... More 

Helpful?
Thank VITaylor
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear VITaylor, Thank you very much for the time you had taken to write this review of the resort. We are so happy to hear that you had enjoyed a lot of the facilities here and can't wait to welcome you back! Until we meet again, safe travels always. Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort... More 

Sungai Petani, Malaysia
1 review
4 of 5 stars Reviewed 1 week ago

Beside the tight meeting schedule, still able to find suitable time to relax. The cosy and peaceful environment is welcoming. The wonderful landscaping providing a soothing environment while walking on the pavement at the seaside. However, the short stretch of beach was not attractive. For my entire 3 days stay at the hotel, I had never seen anyone swim in... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank Songwl
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Songwl, We are very happy to learn that you had had the time to rest and relax while you were recently here for a meeting. It is our hope that you return for a holiday one day soon. Until then, safe travels always. With warm regards, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $223 - $518 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
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Also Known As:
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Hotel Style:
#1 Spa Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#1 Luxury Hotel in Kota Kinabalu
#1 Romantic Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
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