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Shangri-La's Tanjung Aru Resort & Spa

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Shangri-La's Tanjung Aru Resort & Spa
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3,318 Reviews from our TripAdvisor Community

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Showing 2,660: English reviews
Trowbridge
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We have just returned from 10 amazing days at this hotel. I cannot praise it highly enough and am puzzled by the negative comments from other guests although I could easily believe that the breakfast buffet/pool area might be overcrowded in July/August. We found all staff - but especially the concierges and the team responsible for room 9227 - to... More 

Helpful?
1 Thank Christine H
Seoul, South Korea
Level Contributor
10 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Love everything they have! Beach, the Bar, Breakfast and the lounge too! Staff was very friendly. Concierge was very helpful too..giving us details that we need. When you have late night flight, I would highly recommend this resort.

Helpful?
Thank 유영나
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

When you arrive, you know the hotel has confidence! You are welcomed with a gong and then taken to a desk to sign in. The staff are excellent, yet they really let the facilities do the talking! There's a HUGE range of places to eat, chill and enjoy, including a spacious gym and a gorgeous pool. We watched a spectacular... More 

Helpful?
1 Thank Emily A
Nottinghamshire, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here last week of September 2016 and had a great week! We upgraded to club and this was definitely worth doing. Breakfast, soft drinks are available all day free of charge. Alcoholic beverages from 6.30 to 8.30 with canapés. Restaurants are pricey as we were room only, but there are lots of restaurants around the town of kota... More 

Helpful?
3 Thank Theresa M
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It is a very good hotel, to be honest, this is not a new hotel but Shangri-la hotel group always keep their hotel in similar style, big hotel room, tidy and clean, serve a fruitful buffet breakfast, nice swimming pool, nice view, nice decoration all around the hotel, good service in high standard. We have been there for Chinese new... More 

Helpful?
1 Thank Young P
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Fantastic resort. Staff are amazing and helpful. Complimentary breakfast provides sooo many foods. Best I have had and I've been all over the world. Pools, entertainment and activities all really well done. AMAZING

Review collected in partnership with statravel.com

Helpful?
1 Thank dawnmcc2016
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear dawnmcc2016, "Greatest resort".... thank you so much for the compliments, we are truly humbled. We all look forward to welcoming you back. Until we meet again, safe travels always. Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu More 

Harrogate, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

We did not stay at the hotel but had breakfast and used the star marina for trips. After the first morning of breakfast and going to sapi island we returned a following 3 mornings to eat from the buffet. All of the staff are excellent and made us feel very welcome even though we were not staying. It is nice... More 

Helpful?
Thank Alan C
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear Alan C, Thank you very much for your generous compliments and for giving us full rating. We are so happy to hear that you had enjoyed your holiday in Kota Kinabalu. I'll be sure to let my colleagues in the STAR Marina, Café TATU and main lobby know of this review. I am sure they will be very happy... More 

London, United Kingdom
Level Contributor
13 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

We have just left Borneo and Shangri-La and we had a great stay. Check in was fine, our luggage was taken from the taxi straight to our room while we completed check in. We stayed in a Sea view room on level 2, we asked if we could move higher up and were moved to the level 4 at no... More 

Helpful?
Thank Emily_dxo
Kuala Lumpur, Malaysia
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It was my first time staying at the hotel.Since I was travelling alone I decided to book the Club Room KInabalu Wing.I am glad I did. It was very convenient as I could check in and check out at the Executive Lounge.I had my breakfast and tea at the lounge. The staff was helpful and very polite.

Helpful?
1 Thank HasnahH
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear HasnahH, Thank you very much for taking the time to write this review of the resort and for giving us full rating. We are delighted to hear that you had enjoyed your holiday in Kota Kinabalu and looking forward to welcoming you back again one day soon. Until we meet again, safe travels always. Yours sincerely, Claudina Wong Director... More 

Christchurch, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel a week ago having stayed for 10 days previously. The checking in experience was not the best it was very slow and, in our opinion should be better with many guests having travelled a very long distance and therefore arrive tired. The good thing is that you arrive and are offered a cold drink with... More 

Helpful?
1 Thank tinadudley2016
ShangriLa_TAH, Director of Communications at Shangri-La's Tanjung Aru Resort & Spa, responded to this review

Dear tinadudley2016, Thank you so much for the feedback and the compliments you've paid us in this review of the resort. We will start working on improving the areas that need attention, as you had pointed out. It was such a pleasure to have you with us and we look forward to serving you again very soon. Until we meet... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Breakfast
  • Babysitting
Official Description (provided by the hotel)
A paradise for the senses surrounded by natural beautyA gentle breeze caresses your face as you wake to the sound of waves lapping the beach. The balcony opens up to an inspiring vista of sparkling coral islands and swaying of palm trees. Tunku Abdul Rahman Park, bordered by crystal clear waters and lush vegetation Sophistication surrounds you in a lavishly decorated suite inspired by Borneo’s rich cultural heritage. Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu, is a perfect tropical getaway, a luxurious tranquil retreat just a short drive from the city.Yet, excitement beckons as you set out to discover all Kota Kinabalu’s delights. Making your way to Kinabalu National Park, you are thrust into a jungle paradise of natural wonders, rugged landscapes and scenic beauty. From the Rafflesia, the largest flower in the world, to the famous Orangutans in their natural habitat, it only gets more breathtaking every step of the way.The afternoon is spent exploring the picturesque town of Kota Belud. As Sabah’s largest and most popular open market, you find gems of all sorts, ranging from handmade handicrafts to mouth-watering local delights like natural honey.Back at the resort, you look forward to a sunset cruise, which departs from STAR Marina, to catch Borneo's famous sunset. Not long after, you wind down at Coco-Joe’s Bar & Grill. Lounging atop one of the beach-dining platforms, over cocktails and a delectable seafood tower, you continue to enjoy the sound of overlapping waves on the shores of Sunset Beach. A pampering session at CHI, The Spa rounds off the day. With treatments based on traditional Asian healing philosophies, you lose yourself in an enchanted and indulgent journey, all on the resort’s private spa island.For every experience here, you are surrounded by natural beauty. And it all begins at Shangri-La’s Tanjung Aru Resort and Spa, Kota Kinabalu ... more   less 

Additional Information about Shangri-La's Tanjung Aru Resort & Spa

Address: 20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $205 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Tanjung Aru Resort & Spa 5*
Number of rooms: 495
Reservation Options:
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Also Known As:
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri Las Tanjung Aru Resort
Shangri Las Tanjung Aru Hotel
Shangri La Kota Kinabalu
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Hotel Style:
#1 Romantic Hotel in Kota Kinabalu
#1 On the Beach Hotel in Kota Kinabalu
#1 Spa Hotel in Kota Kinabalu
#1 Luxury Hotel in Kota Kinabalu
#2 Business Hotel in Kota Kinabalu
#3 Family Hotel in Kota Kinabalu
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