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Shangri-La's Tanjung Aru Resort & Spa

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20 Jalan Aru, Tanjung Aru, Kota Kinabalu 88100 Malaysia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4438)
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Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shangri-La's Tanjung Aru Resort & Spa
Updated 07/22/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 143 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Travelers' Choice
Located 10 minutes from Kota Kinabalu International Airport, coral islands and the city centre, just 150-minute flight time from Singapore, Hong Kong and Kuala Lumpur, Shangri-La’s Tanjung Aru Resort & Spa is a tranquil retreat offering 498 beautifully appointed mountain and seaview rooms and suites, six restaurants and bars, and a wealth of enjoyable recreational opportunities for families and leisure travellers. The resort is home to Chi, The Spa, a luxurious private spa experience based on traditional Asian healing philosophies. The spa comprises of 5 single villas, 3 couples' villas and an open Yoga Pavilion, all located on Pulau Bayu, the resort’s private island. It is one of the only two five-star spas in Kota Kinabalu.
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Room & Suite (1,002)1,002
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Water park
Evening entertainment
Fishing
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
24-hour security
Concierge
Sun umbrellas
Doorperson
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Park View
Languages Spoken
Chinese, Malay

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
12Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
4,336Reviews122Q+A100Room tips
Traveler rating
  • 2,448
  • 1,230
  • 404
  • 147
  • 107
Time of year
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Popular mentions
Lee wrote a review Dec 2020
Kota Kinabalu, Malaysia16 contributions16 helpful votes
We had been in lockdown in kk most of the year and treated ourselves to Christmas at the Shangri-La. Everything was perfect from check in to check out. Beautiful room overlooking sea and sunset. Amazing food. Big shout out to the amazing staff, Yusuf, Azli and Calvin in the restaurants who are so helpful and friendly and have a chat with you. Keep up the good work Shangri-La. We are now back having New year day lunch
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Date of stay: December 2020Trip type: Traveled as a couple
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Shafiq Shahari wrote a review Sep 2020
Kota Kinabalu, Malaysia10 contributions3 helpful votes
+1
Hotel's Favorite
Great hotel with the best amenities in Kota Kinabalu. We stayed for 1 night and it was the best experience. We book under Summer Supper Deal to celebrate our anniversary. Firstly, the team did a fantastic job in our room by decorating and we were given a basket of fruit and chocolates. The room was excellent and all the amenities were 5 star. For improvement, maybe Shangri-La could upgrade its Aircond system to a digital system rather than using button. The in room dining was excellent. We ordered Oxtail Assam Pedas and Beef Burger. Both were spot to taste. The breakfast was good and ful of varieties. My 2 year old son had a good breakfast cereal. Before checking out, we had our lunch which was Tuaran Mee goreng and Nasi Dagang. The Tuaran was good and Nasi Dagang was excellent. Since it was in our package, we went for the free return island trip. We went to Pulau Manukan to snorkel around there. It was amazing and we had such a good time there. My son had a great time in the island swimming and seeing the fish and sand. Overall it was the best staycation. We were tired but had a very good family time. Although my son did not went to the poll, he was super happy with the activities and food. We will surely be coming back in the near future. P/S: Thank you to Ms Fanney who was very accommodating. We had to change our reservation date as we had something going on. Kudos to her and the team.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
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Response from TAH Team, Owner at Shangri-La's Tanjung Aru Resort & Spa
Responded Sep 21, 2020
Dear ShafiqFadilahFamily, Thank you for giving us full rating. We are so very happy to hear that you and your young family had enjoyed your time here with us and thank you for all your compliments. I am going to copy this review and send it directly to Fanney and the chefs, I am certain this will bring extra big smiles to their faces. Meanwhile, we look forward to welcoming you all back soon. Do take care and stay safe. Yours sincerely, Claudina Wong, Director of Communications, Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu
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hhtebaz wrote a review Oct 2020
Singapore, Singapore309 contributions111 helpful votes
Perfect stay, once you go Shangri-La, you'll definitely be back. The rooms are spacious with a range of toiletries so you can pack light. Beach views from the balcony is awesome. Breakfast has plentiful of variety with seats overlooking the ocean. There is also pool and beachside activities available daily. You can find quality chinese food at Shang Palace and have drinks at Sunset Bar which is the best location to watch the sunset.
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Date of stay: November 2019
Rooms
Cleanliness
Service
Trip type: Traveled on business
2 Helpful votes
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Response from TAH Team, Owner at Shangri-La's Tanjung Aru Resort & Spa
Responded 3 weeks ago
Dear hhtebaz, Thank you so much for this amazing review of the resort. I cannot wait to show your review here to my colleagues, I am certain this will put big smiles on their faces! We look forward to welcoming you back. Until we meet again, do stay safe and have a wonderful New Year celebration. Yours sincerely, Claudina Wong, Director of Communications, Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu
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Richard wrote a review Sep 2020
6 contributions1 helpful vote
Firstly , we must grateful to resort every staff provide their best service during this difficult time. Thank you upgrade my room , room was clean with gave different amenities such as mask , hand sanitizer . we saw housekeeping did their best sanitizer all room after guest check out. Good practice to increase confidence to enjoy stay and prevent disease. We enjoyed all complimentary facilities and trip with met all friendly staffs. Definitely, recommended resort to others looking guest looking beautiful stays.
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Date of stay: September 2020
Location
Cleanliness
Service
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Response from TAH Team, Owner at Shangri-La's Tanjung Aru Resort & Spa
Responded Sep 28, 2020
Dear BI910508, Thank you so much for this amazing review of the resort, I am so happy to hear that you had enjoyed your stay with us. I cannot wait to show your review here to my colleagues, I am certain this will put big smiles on their faces! We look forward to welcoming you back. Until we meet again, we wish you lots of smiles and joy in the days ahead. Yours sincerely, Claudina Wong, Director of Communications, Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu
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Jeffrey Tanggau wrote a review Aug 2020
Kuala Lumpur, Malaysia74 contributions6 helpful votes
+1
Stayed at the Tanjung Wing Executive Deluxe Seaview Suite with my partner - we booked the honeymoon package. The room is huge at 1991sq feet. There's a tanning bed, a day bed and a small cafe table at the huge balcony. The room was done up nicely, with the rose petals on the bed and in the tub. I can say that the service is impeccable. The dedication from the team is fantastic. And you can tell that every single one of them is passionate about what they do. The management of this hotel really did well in taking care of their team during this difficult time. The room came with a candlelight dinner, and it was really nice and romantic. They gave us a room in the corner of the hotel, which at first I thought didn't have the best Seaview, but in the end it turned out to be a god send, because it's private. So you can really get the romance in while you stay in this suite. Personally, the benchmark has been set in kk. Although this is a big hotel, the team still managed to take good care of us :) Good on you shang TAH! I'll be back again :) P.S - sunset bar, to die for with it's views!
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from TAH Team, Owner at Shangri-La's Tanjung Aru Resort & Spa
Responded Sep 1, 2020
Dear tanggau, Thank you so much for this incredible review of the resort! I cannot wait to share this with the team, I am certain they will be wearing big smiles all day long. I hope you took a lot of incredible photos of your couple staycation here. We'd love to welcome both of you back to Tanjung Aru soon but meanwhile, please stay safe and healthy. Yours sincerely, Claudina Wong Director of Communications Shangri-La's Tanjung Aru Resort & Spa, Kota Kinabalu
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PRICE RANGE
$142 - $232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shangri-la`s tanjung aru hotel kota kinabalu, shangri-la`s tanjung aru resort and spa, shangri las tanjung aru resort, shangri las tanjung aru hotel, shangri la kota kinabalu
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
498
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Frequently Asked Questions about Shangri-La's Tanjung Aru Resort & Spa
Which popular attractions are close to Shangri-La's Tanjung Aru Resort & Spa?
Nearby attractions include Tanjung Aru Beach (0.6 miles).
What are some of the property amenities at Shangri-La's Tanjung Aru Resort & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Shangri-La's Tanjung Aru Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Shangri-La's Tanjung Aru Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Shangri-La's Tanjung Aru Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Shangri-La's Tanjung Aru Resort & Spa?
Conveniently located restaurants include Sunset Bar at Shangri-La's Tanjung Aru Resort & Spa, Shang Palace, and Coco-Joe's Bar & Grill.
Are there opportunities to exercise at Shangri-La's Tanjung Aru Resort & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Shangri-La's Tanjung Aru Resort & Spa have an airport shuttle?
Yes, Shangri-La's Tanjung Aru Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Shangri-La's Tanjung Aru Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Shangri-La's Tanjung Aru Resort & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Shangri-La's Tanjung Aru Resort & Spa?
The staff speaks multiple languages, including Chinese and Malay.