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Zara's Boutique Hotel

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Harbour City, Kota Kinabalu | Jalan Pantai Baru, Sembulan,, Kota Kinabalu 88100, Malaysia
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78 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 24, 2013

We stayed at this hotel near the Hari Raya holidays. When we arrived at the hotel, the staff told us that we'll need to wait for one and a half hour as the room is not ready for check in. It was a little turn off but the hotel owner made up for it and offered to give us lift... More 

Helpful?
1 Thank akrhk
Oslo, Norway
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 19, 2013

I expected more for the price on this hotel. It is not extremely cheap and is located on a highway 10-15 minutes taxi ride away from the centre of KK. The room was however big and clean. Bring your own shampoo! The biggest dissapointment for me was a really bad Internet connection because I needed wifi and was one of... More 

Helpful?
1 Thank ane-marte

Travelers are raving about these Kota Kinabalu hotels

Petaling Jaya, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2013

If you looking for a stress free city local hotel, Zara is the best. Good location, many parking and suitable for family stay. Staffs are helpful and room is very comfortable. I will recommend to my friends who come to KK. It is near to Airport and city. :)

Helpful?
1 Thank Vavachin
Labuan, Labuan, Malaysia
1 review
5 of 5 stars Reviewed August 5, 2013

Few mins off the town but its worth it. A place to relax and escape from the hustle and bustle of the city life after a day of shopping in town. Staffs are nice and feminine and they smile 24/7 to you which makes me feel like home in this foreign country. Definitely a good place to stay with family... More 

Helpful?
Thank Joey G
1 review
5 of 5 stars Reviewed August 4, 2013 via mobile

I like to live a hotel can see outside view from big window! Just imagine you have a hi-tea in room, looking a busy car running but you are relax in room...hehe, I like that feeling ;p And that's a place is near to city and airport! ^^

Helpful?
Thank Prony9
Kota Kinabalu, Sabah, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 31, 2013

Good location with plenty of free parking space, the room is big n nice. WIFI available at lobby and room. Staffs are helpful and polite. We'll definitely stay there again. Walking distance to restaurants serving local food and a convenient store that opens 24 hours.

Helpful?
1 Thank WongPv
ZaraBH, Manager at Zara's Boutique Hotel, responded to this review

Dear WongPv Thank you so much for taking your valuable time to send us a review, we will share your review with our entire team during our morning briefing. This will definitely give them a positive encouragement to strive for excellence services to all our guests. We have recently upgraded our wifi connections on all the floors and we are... More 

Tawau, Malaysia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 19, 2013

What can I say? I love this hotel for many reasons. Convenient location with free parkings, among others. The staffs were all very thoughtful & helpful. They even 'reserved' a parking lot for us, a perk (maybe) for being regular customer:-)...it was during the Harvest Festival (30-31 May), KK was busy, Zara's was fully booked. But the staffs still managed... More 

Helpful?
Thank Bna Y
Melbourne, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 15, 2013

We were meant to stay here for several days but we left early due to a power blackout. The hotel, despite claiming it was quite new, was not built vey well and the bathroom sink leaked everywhere and the whole place looked rather shabby. During the power blackout we tried the emergency stairs only to find the door was locked... More 

Helpful?
Thank Merrijiggers
ZaraBH, Manager at Zara's Boutique Hotel, responded to this review

Dear Valued Guest, We are somewhat surprised to see the unflattering review from this particular person after our kind gesture of giving a full refund for charitable purposes. Regarding her comment about the hotel being unsafe, it is completely erroneous as Belinda guided the group to the incorrect door despite the clearly mark signs in the hotel and was explained... More 

1 review
5 of 5 stars Reviewed May 21, 2013 via mobile

Great place to stay with many walking distance restaurants serving local delicacies, seafood and a convenient store that opens 24 hours. You don't have to worry about food. The hotel is serving basic but healthy breakfast and value for money. All staffs are friendly and helpful. We were impressed by the service we received throughout our stay. We highly recommend... More 

Helpful?
Thank 9189
2 reviews
5 of 5 stars Reviewed May 18, 2013

My family and I stayed at zara hotel for 1 night on 13 May 2013. We found the room was clean,comfortable.the room was quite large eventhough you add the extra mattress. Our room facing the view of water village and quite. It's suitable for relax after visit many places in kk city. Location near city and tg aru beach,many restaurant... More 

Helpful?
Thank alya1279
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Zara's Boutique Hotel

Address: Harbour City, Kota Kinabalu | Jalan Pantai Baru, Sembulan,, Kota Kinabalu 88100, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $33 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Zara's Boutique Hotel 3*
Number of rooms: 118
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Also Known As:
Zara's Boutique Hotel Kota Kinabalu, Sabah
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