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Ming Garden Hotel & Residences

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346 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We had very bad experience stay in this hotel.The check in process was very slow, limited choices for breakfast and foods were not tasty at all. The restaurant was too noisy. The road to the hotel need to be improved. There was noWiFi in the rooms.

Helpful?
1 Thank aradj2014
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear aradj2014, Warmest greetings from Ming Garden Hotel & Residences, KK! Your feedback is important to ensure that we continually deliver the service at Ming Garden Hotel & Residences is renowned for and exceed your expectations for future visits. I was therefore concerned to understand that on this occasion we did not meet your expectations. Please accept my sincere apologies... More 

Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A last minute booking, and was very unimpressed. Lacked spirit, wasn't well priced, the bathroom and bathroom amenities were poor and the staff weren't overly friendly. I wouldn't return, and now favour the 'Mandarin Hotel' in Kota Kinabalu.

Helpful?
Thank ClareLiveLifeTravels
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear ClareLiveLifeTravels, Greetings from Ming Garden Hotel & Residences, KK! I am truly disappointed to learn of your poor experience with us at Ming Garden Hotel & Residences, as we place great importance on our guests and always strive to exceed expectations. This is not indicative of the level of service to which we strive, and we will certainly share... More 

Bunbury, Australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 16, 2016

Booked this hotel last minute. First room was ok but made much smaller with extra bed. The extra bed was placed under the air con which dripped all night on my daughter's feet. The staff arranged for us to be moved and we then had a junior suite - more spacious. The breakfast is mainly Chinese and we only ate... More 

Helpful?
1 Thank debwhatley
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear debwhatley, Warmest greetings from Ming Garden Hotel & Residences! Thank you for taking the time to share your feedback on Tripadvisor following your recent visit to Ming Garden Hotel & Residences. We are delighted to know that you had an excellent stay with us and were pleased with the hotel facilities as well as the service provided by our... More 

Tamworth, United Kingdom
Level Contributor
150 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed July 16, 2016 via mobile

We had two short stop overs in KK whilst travelling the area and bookending out climb of Kinabalu. On first arrival check in took a long while but we were simultaneously checked in for our second visit in a few days time which came in helpful when tired from the mountain. The rooms were very clean and the beds comfortable.... More 

Helpful?
Thank Jay B
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear Jay B., Warmest greetings from Ming Garden Hotel & Residences! Thank you for taking the time to share your feedback on Tripadvisor following your recent visit to Ming Garden Hotel & Residences. I am pleased to have read that you had a wonderful time with us and that you were extremely happy with the exceptional and warm services of... More 

Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 11, 2016

Room was OK, with comfortable beds. Amenities were sparse, with little tea or coffee, and water only provided on check-in, but not the following day. Kids liked the pool. It's a bit isolated, with not even a convenience store close, but taxis are cheap, and there are free shuttles a few times a day. Breakfast buffet was very hit and... More 

Helpful?
1 Thank EmberEL
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear EmberEL, Greetings from Ming Garden Hotel & Residences! Thank you for taking the time to share your feedback on Tripadvisor following your recent visit to Ming Garden Hotel & Residences. We would like to humbly thank you for the praise regarding our comfortable rooms, the vast & private pool and for our special Ramadhan buffet spread. We are glad... More 

1 review
5 of 5 stars Reviewed July 2, 2016 via mobile

excellent service from the staff and delicious food..rooms was nice..really worth it to stay..for those who looking place for family to stay..i would recommend this hotel..i would stay here again sometimes..

Helpful?
Thank Siti N
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear Siti N, Warmest greetings from Ming Garden Hotel & Residences! Thank you for taking the time to share your feedback on Tripadvisor following your recent visit to Ming Garden Hotel & Residences. On behalf of the team, we would like to say thank you for your generous comments and that it is our duty to make sure each and... More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 29, 2016 via mobile

Ming Garden is everything you want from a hotel, comfy rooms, nice food, friend and helpful staff and a big pool. I think what surprised me most was the staffs attention to detail when they cleaned my room. It was so clean! They were exceptional. The break fast is also very good. Which always gets the day off to a... More 

Helpful?
Thank Peter S
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear Peter S, Greetings from Ming Garden Hotel & Residences! Thank you for taking the time to share your feedback on Tripadvisor following your recent visit to Ming Garden Hotel & Residences. I must say it was indeed a delight reading your review of our hotel and that you enjoyed your stay with us. Our breakfast buffet diversifies daily and... More 

Australia
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 27, 2016

Had a great stay at the Ming Garden Hotel. The Club Floor staff were delightful, it was a lovely (and quiet) place to enjoy breakfast and evening drinks (the food served with evening drinks was really nice and varied every evening). The location of the hotel is a little out of town but it's only a 10 to 15 minute... More 

Helpful?
Thank Richie1010
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear Richie1010, Greetings from Ming Garden Hotel & Residences! Thank you for taking the time to share your feedback on Tripadvisor following your recent visit to Ming Garden Hotel & Residences. I am truly ecstatic to read that you enjoyed your visit and you were overall happy with the services provided at the hotel. Thank you for the very detailed... More 

Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 25, 2016 via mobile

Quite a new hotel and its Value for money. Cosy room provides with all you need for a short weekend stay. Not too far from the city centre and KK international airport but quite a challenges if you do not have own transport to move around. Hotel staff are friendly and helpful

Helpful?
Thank SK_Jaune
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear SK_Jaune, Greetings from Ming Garden Hotel & Residences! I am happy to hear that you enjoyed your stay. I can only thank you for your feedback, to know that we were able to ensure your moments with us were memorable for all the right reasons is just truly wonderful. Our aim is to create great moments of experiences that... More 

Amsterdam, The Netherlands
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 17, 2016 via mobile

Ming Garden is locaties just 10 minutes from the airport and offers decent accommodation for travelers. The hotel itself is extremely big, the pool is so so and breakfast could include more western things but all in all this is a fine choice if you are waiting for your next flight or transfer.

Helpful?
Thank Amsterdamtraveler14
MGHR_Management, Public Relations Manager at Ming Garden Hotel & Residences, responded to this review

Dear Amsterdamtraveler14, Greetings from Ming Garden Hotel & Residences! Thank you for your kind words. We are glad that you had a great stay with us and for applauding the standards of our comfortable rooms, swimming pool, and our boundless breakfast selections. We would love to see you again in your next visit to Kota Kinabalu. Have a great day... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Ming Garden Hotel & Residences welcomes you with warm Sabahan hospitality. Situated near the junction of several thoroughfares, our strategic location along the Coastal Highway allows fast access to Kota Kinabalu's central business, commercial and places of interest. Located within minutes from the airport, main bus terminal and jetty, this hotel is indeed the ideal choice of accommodation for business and leisure. ... more   less 

Additional Information about Ming Garden Hotel & Residences

Address: Lorong Ming | Jalan Costal, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $53 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ming Garden Hotel & Residences 4*
Number of rooms: 600
Reservation Options:
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Also Known As:
Ming Garden Hotel & Residences Kota Kinabalu, Sabah
Hotel Style:
#5 Spa Hotel in Kota Kinabalu
#9 Luxury Hotel in Kota Kinabalu
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