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Horizon Hotel

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Horizon Hotel
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751 Reviews from our TripAdvisor Community

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Showing 598: English reviews
Makati, Philippines
Reviewed January 19, 2015

We stayed for 5 nights and really enjoyed our stay in the Horizon. Our superior city view room was really quiet, super comfortable and well equipped with a large flat screen TV (limited channels), minibar, kettle, safe, ironing facilities, sarongs, slippers, and the best linens & pillows! Bathroom was spacious and had everything we needed. Very sophisticated lighting and modern...

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Helpful?
2Thank elenaone
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

Many, many thanks for your lovely comments. It gives my team and I great pleasure and gratification when we read reviews like yours. Noted on your remarks about our swimming pool, but we are a city hotel and we make the most of the space that we have. We have passed your comments about Dino on to him and he...

Kuching, Malaysia
Reviewed January 15, 2015

As you enter the hotel lobby, there's this black horse like an icon and many guests like to take photo with it. We were booked at this hotel by our tour agency for 3 nights, I love everything about the room except for the fake windows, you just cant open the windows at all. The room is spacious with a...

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Helpful?
Thank JUDYLEE2003
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

Thank you for leaving a review on this site. It was good to see that you were happy with what we had to offer especially in your room, bathroom and our buffet breakfast. We’d like to highlight that all our room windows are sealed as a matter of precaution. I think that you will find this to be common practice...

Reviewed January 9, 2015 via mobile

Stayed at the Horizon for 12 days and was impressed with the friendliness and attentiveness of their staff. Very accommodating and conveniently located in the city and walking distance to the eateries you want to visit while in KK. Decent gym that my partner and I utilised with modern equipment. Pool is a nice touch, not impressive but should be...

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Helpful?
1Thank vlad a
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

We appreciated the review you left on this site. Thank you. We were happy to see that you enjoyed your overall stay with us. It is very convenient being in the heart of the city. The hotel does not manage the Sky Spa. We have, however, taken note of your comments and passed them on to their management for their...

Singapore
Reviewed January 9, 2015 via mobile

This is my fourth time staying here and the staff and the hotel itself never disappoint me. Above extraordinary in service and room were in tip top condition. Would like to thank all the front desk staff especially SUE for her services. Hope to come back again

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Thank Pr3DaToR
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

Many thanks for all your kind comments. We were delighted to see that this was your 4th stay with us! That means a lot I assure you. I passed your kind words on to Sue, Front Office and she was well pleased. We look forward to your return. Kind regards, Philip D. Theseira

Sydney, Australia
Reviewed January 8, 2015

The hotel is conveniently located in the centre of KK (which is not a very nice city). However the hotel is clean and the rooms are very modern. The lobby looks quite old and outdated so getting into the room and seeing the difference was a pleasant surprise upon arrival. The doors are quite thin and it can be noisy...

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Helpful?
Thank mi0soer
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

Thank you for taking the time to review our hotel. We appreciated your comments regarding the staff, your room, our Deco a la carte food and gym and are glad that you pointed out the things that you felt were a bit of a let-down too. We will most certainly look into these. We would be keen on your thoughts...

Geelong, Australia
Reviewed January 5, 2015

Hotel is good overall but my wife and I arrived at 8pm (which we advised) to find they had given our room away. We were given an equivalent but with 2 single beds, so not very satisfactory when you've paid for their best room. The next day we had to check out and check back in so we could get...

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Helpful?
Thank Sean K
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

Thank you for your comments on this site. We are truly sorry for your disappointment. And, no, your room should have not been released on the day of your arrival and this mistake was very clearly ours and thank you for highlighting it. I would like to clarify, however, that the room you were subsequently moved to was the actual...

Currumbin, Australia
Reviewed January 3, 2015 via mobile

A wonderful hotel to spend a couple of nights at. Modern rooms and amenities, helpful staff, good dining choices and a great location make this hotel an all round good experience. The rooms have wonderful views with all the modern comforts one would expect. Easy to spend some time in this hotel and at a very affordable price.

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Helpful?
Thank Sam D
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

Thank you for taking the time to leave this review on the hotel. It was lovely to see you that enjoyed a good all-around stay with us. Your kind words were very much appreciated. We hope to see you again. Kind regards, Philip D. Theseira

Penang Island, Malaysia
Reviewed January 2, 2015

Stayed in this lovely hotel over on Xmas Day for 4 days, it was lovely. Me and my wife enjoyed it. The rooms were comfortable, everything was provided, even an umbrella to my surprise. The Sky Spa was rejuvenating and reasonably priced too. Buffet Breakfast was well laid out and the peanut butter is amazing try it. On the slight...

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Helpful?
Thank AK2116
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

We appreciated your review. Thank you. It was good to see that everything was spot on with the exception of the rain shower knob. We are trying to identify the room you were in during your stay from our records and will make sure that this problem is rectified. We hope to see you back in Kota Kinabalu. Kind regards,...

london
Reviewed January 1, 2015

This is a really good hotel. The room is clean and modern; good wifi and excellent shower (you have pull the lever hard for the overhead shower though). We went a few days without seeing the overhead shower (!) and used merely the handheld shower (weak pressure). Breakfasts are good - though it can get crowded during high season but...

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Helpful?
Thank needy
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

Your kind review was very much appreciated….thank you! We were pleased to see that you enjoyed your stay and that you enjoyed our buffet breakfast. Or location and the sincerity of our staff are huge advantages for us and greatly appreciated. We were glad that you could experience it first-hand. We hope to see you back on our shores again....

Reviewed December 28, 2014 via mobile

Nice modern room with great views out to the sea. Staff are all very helpful. We booked for one night and loved it so much we stayed for a second night. Pool area is small but nice and clean, breakfast was good and had a nice mix of Asian and Western food. Would stay here again if we come back...

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Helpful?
Thank Aidenluke
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

We were glad that you enjoyed your stay and that our facilities lived up to you expectations. We hope your travels will bring you back to Kota Kinabalu sometime soon. Kind regards, Philip D. Theseira

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Overlooking the city with sea views, featuring branded 42/50" Plasma TV, restorative rain showers, comfortable beds, free high speed internet access and all the extra touches that will make your stay memorable. Our thoughtfully designed modern spacious and luxurious rooms promise a restful stay. ... more   less 

Additional Information about Horizon Hotel

Address: Jalan Pantai, Kota Kinabalu 88999, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $61 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Horizon Hotel 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Horizon Hotel And Spa
Horizon Hotel Kota Kinabalu, Sabah
Hotel Style:
#4 Business Hotel in Kota Kinabalu
#5 Luxury Hotel in Kota Kinabalu
#7 Romantic Hotel in Kota Kinabalu
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Questions & Answers

Here's what travelers have asked, with answers from Horizon Hotel staff and other travelers.
9 questions
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Questions? Get answers from Horizon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors have less noise and pick rooms that faces the harbor.”
 of 5 bubbles louis899, 2 weeks ago | Read review
“Take the City/Airport shuttle for RM5 per person, it stops just at the hotel and take only twenty minutes.”
 of 5 bubbles MrG4650, Oct 12, 2016 | Read review
“There is a building being built next door. Rooms 1-14 on all floors are on the side closest to it.”
  • Note the building works on the right (From toom 1001)
  • I've adjusted the colours to emphasise the view
 of 5 bubbles joelV5517EP, Sep 30, 2016 | Read review
“13th floor front of hotel views of china sea to die for”
 of 5 bubbles 997deirdreb, Aug 27, 2016 | Read review
“Ocena view”
 of 5 bubbles Rauldf75, Aug 16, 2016 | Read review
5 of 5
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