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Horizon Hotel

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Horizon Hotel
Horizon Hotel
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795 Reviews from our TripAdvisor Community

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Showing 629: English reviews
Hangzhou, China
Reviewed May 4, 2015

The location of the hotel is very convenient, with restaurants and shops nearby, and a huge shopping mall by 8 minutes (walking) from there. Jesselton Point (the ferry and boat terminal) is also very close - near the shopping mall - , so if you intend to stay downtown and go to the islands during the day, it is a...

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Helpful?
Thank Maria Carolina K
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Thank you for taking the time to leave a review on this site. It looks like you made the most of your stay with us and enjoyed your little excusions around the city. Yes, its very convenient being located in the heart of it all I must admitt. The internet can be a bit unpredicatable at times and we apologise...

Hong Kong, China
Reviewed May 3, 2015

Overall very satisfied. Service, room and facilities. Only reason why not 5 stars is that when we went for Breakfast buffet, I asked for Cappuccino and we were told to get charged extra for it. Com'on, you offer an Intercontinental-style breakfast with several western options for food, and then you charge extra for cappuccino, instead of regular coffee. It felt...

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Helpful?
2Thank UltimateDancer
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Many thanks for your comments. Much appreciated. We were pleased to see that we lived up to your expectations in most areas. Further to the buffet breakfast please note that whilst local tea and local brewed coffee is always included we charge extra for speciality teas and coffees. We hope to see you again My regards Tova Waage

Hong Kong, China
Reviewed April 29, 2015

Pleasantly surprised after checking in and entering the room. Very spacious, nicely decorated. The view doesn't have much to offer, but the location is convenient to everything downtown. The bathrooms are huge and the satellite TV has options. The wifi could be faster, but at least it works without trouble. The breakfast was also very ample with a little bit...

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Helpful?
1Thank steve15182
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Thank you for taking the time to review our hotel. We were pleased to see that you enjoyed your overall stay with us and that you found the room to be a pleasant surprise! We like to think that we are a value for money hotel and were pleased too see that you mentioned this. We hope that your travels...

Perth and Kinross, United Kingdom
Reviewed April 27, 2015 via mobile

We had a couple of nights in the Horizon and were very well looked after. Our room was lovely with a great bath actually in the bedroom itself, very relaxing. The staff could not be more helpful and even gave us a takeaway breakfast at 5am as we had a very early start.

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Helpful?
1Thank 59Davef
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

We were delighted that you enjoyed your stay with us and that you liked the bathtub being in the room itself. Slightly unusual but rather fun!. The staff are the nuts and bolts of this hotel and I am sure that they appreciated the mention in your post. We hope you will return to our shores. Kind regards, Tova Waage

Melbourne, Victoria, Australia
Reviewed April 22, 2015

'Horizon Hotel' best choice great staff my vote n the area i did see a few other international hotels n the area but the top floor suites r nice with a few nice local restaurants n the hotel an food arcade with live music near by!

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1Thank Wylie J M
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Many thanks for leaving your review on this site. We arere pleased to see that you enjpyed your stay with us and that you found the location to be convenient. We hope to see you again in the not too distant future. Kind regards, Tova Waage

Reviewed April 20, 2015 via mobile

Good location, you can walk everywhere. Pool is not pleasant place to stay because off limited surrounding. Rooms (Deluxe with sea view) are nice and equipped. Staff is polite. Breakfasts are worth to additional money if you include it.

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Helpful?
1Thank Vladislav C
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Thank you for leaving us your feedback. Our pool area is actually a very pleasant place to hang out. It may, however, seem a bit on the small side for some people. Please also note that all our room rates, are without exception, inclusive of breakfast. We hope to see you again. Kind regards, Tova Waage

quezon
Reviewed April 19, 2015

I traveled to Kota Kinabalu for the first time along with friends and it was the perfect vantage to stay at Horizon Hotel. Dino was very helpful in assisting us in our needs along with the management of the hotel who works hands on. The accessibility to the urban district of Kota Kinabalu is a plus factor for this hotel...

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Helpful?
Thank LakwatserongTsinelas
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Thank you for this lovely review! It is much appreciated we assure you. Its was indeed a pleasure meeting you and your fellow travellers during your whistle stop tour of KK…. Safe travels to you all. We were delighted that you enjoyed your overall experience with us and hope to see you here again. Kind regards, Tova Waage

Melbourne, Australia
Reviewed April 11, 2015

It may look bland and average from the outside, but this hotel is fantastic on the inside. My room was very comfortable and spacious. I accidentally booked a twin room. On arrival, the staff member did her best to find a room with a double bed - it ended up being on the smoking floor, but it did not smell...

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Helpful?
Thank Brad R
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

Thank you for your review. We were so pleased to see that we exceeded your expectations. Yes, we are very fortunate in our location with shops, eateries and many activities being so close to us. We hope to see you again the next time you are in KK. Kind regards, Philip D. Theseira

Reviewed April 9, 2015 via mobile

We booked a deluxe room facing the sea and it was a good choice because the room was awesome. We got a room on the highest floor and had huge glass windows that let a lot of natural light in during the day. The bed was comfortable and we had a bath tub right behind our bed which was awesome....

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Helpful?
Thank Rashidah Z
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

Thank you for leaving a review on this site. We appreciated all your kind comments. We were sorry to see that you felt a bit let down by our breakfast buffet. We do try to keep it as varied as possible to cater for all the different guests that stay with us. We hope your future holiday plans include Kota...

Gold Rock, North Carolina
Reviewed April 8, 2015

Excellent hotel in a great location, very central to everything. Value for money. Exceptional staff that are friendly, professional and go out of their way to make you feel welcome and comfortable. Breakfast buffet caters for all tastes and nationalities. Bar area lovely and bar staff are happy for a chat. Rooms are comfortable, big and bathrooms are luxurious. Modern...

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Helpful?
1Thank Suesutho
HorizonHotel2014, General Manager at Horizon Hotel, responded to this review

Many thanks for the all-around generous comments in your review! As I have mentioned in the past, we are very proud of our staff and they are a huge asset to the hotel. We are grateful for your high scores and will endeavour to maintain these. Kind regards, Philip D. Theseira

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Overlooking the city with sea views, featuring branded 42/50" Plasma TV, restorative rain showers, comfortable beds, free high speed internet access and all the extra touches that will make your stay memorable. Our thoughtfully designed modern spacious and luxurious rooms promise a restful stay. ... more   less 

Additional Information about Horizon Hotel

Address: Jalan Pantai, Kota Kinabalu 88999, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $69 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Horizon Hotel 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Horizon Hotel Kota Kinabalu, Sabah
Horizon Hotel And Spa
Hotel Style:
#4 Business Hotel in Kota Kinabalu
#4 Luxury Hotel in Kota Kinabalu
#7 Romantic Hotel in Kota Kinabalu
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Questions & Answers

Here's what travelers have asked, with answers from Horizon Hotel staff and other travelers.
10 questions
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Questions? Get answers from Horizon Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The higher rooms facing the coast offer a view of the sunset.”
TracyandNeil, 1 week ago | Read review
“Corner rooms have the best view of the sea”
, 2 weeks ago | Read review
“Choose the room in the middle of the row of rooms”
CulpritAndJury, 4 weeks ago | Read review
“High floor, overlooking ocean. I had a room at true end, no noise.”
LynneOz, Mar 21, 2017 | Read review
“Ask to overlook the bay”
Lttle_Gem, Mar 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question