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Horizon Hotel

Certificate of Excellence
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Jalan Pantai, Kota Kinabalu 88999, Malaysia
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Horizon Hotel
Horizon Hotel
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636 Reviews from our TripAdvisor Community

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Kota Kinabalu, Malaysia
Level Contributor
11 reviews
7 hotel reviews
4 of 5 stars Reviewed November 23, 2015 via mobile

Stayed for a night. Overall quite good. The room staying near the elevator. So it's a bit noisy when people in and out. Hot water from the bath need time to ready. Still feel not hot enough. Location very good. Car park limited space.

Helpful?
Thank EricaKwek
New Mexico
Level Contributor
65 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed November 23, 2015

Spent 2 nights at the Horizon after spending a week at more remote locations in Borneo. The Horizon is a modern hotel, well appointed with clean very interesting and cool rooms. Centrally located in KK, it is about a 15 minute (depending on traffic) cab ride from/to the airport. We had a king ocean view room that was nicely decorated... More 

Helpful?
Thank llsee
Singapore, Singapore
Level Contributor
219 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 249 helpful votes
4 of 5 stars Reviewed November 21, 2015

Stayed from the 14th of November to 18th of November. This hotel is located at one of the best Locations in the city. It's just a short walk to Gaya street and its famous sunday market. It is also within walking distance of Attractions like Suria Sabah and Jesselton Point. Check-In and departure were both a breeze, during departure the... More 

Helpful?
2 Thank Ng_Wesley
Manila, Philippines
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed November 19, 2015

Great location. We booked a Family Room and got upgraded. Although it was on a smoking floor it wasn't noticeable in the room. Check in was quick and efficient in the middle of the night. Room was excellent with a great bathroom, very comfortable beds and excellent light excluding curtains. Room cleaning was quick and efficient. Breakfast buffet could have... More 

Helpful?
Thank norrie19
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Dear Reviewer, Thank you for taking the time to write a review on your recent stay with us. We were delighted to read your feedback on our rooms, services and staff. We do rotate our breakfast buffet menus to try and maintain a variety. It was good to see that your daughter made full use of our pool on a... More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 11, 2015 via mobile

The hotel is located in the main centre off KK, easy to walk to the night market, the Sunday market is in front of the door and the many restaurants. The area is full of Chinese speaking people, but that seems to be the main population of KK. Even though in the hotel they speak perfectly english. Rooms are clean... More 

Helpful?
1 Thank Adwin-v-K
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Dear Reviewer, Many thanks for taking the time to review the hotel following your recent stay. We were pleased to see that you enjoyed our central location and your room. We have taken note of your comment on our breakfast and our F&B Manager is looking into this. We look forward to welcoming you back. Kind regards, Tova Waage More 

Kuala Lumpur, Malaysia
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 3, 2015

The hotel is located in the city and near the sea. There is a covered link bridge just outside the hotel so we can walk to the famous Filipina market, the fish market and the shops without crossing busy roads or under the sun's heat. The Sunday market is just a stone throw from the hotel entrance.The rooms are big... More 

Helpful?
2 Thank SsMm M
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Dear Reviewer, Thank you very much for taking the time to review our hotel following your stay with us. We were delighted to see that you enjoyed all aspects of your time with us and that you found us to be of value for money. We look forward to welcoming you back in the near future. Kind regards, Tova Waage More 

Malaysia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 2, 2015

location is convenient. room clean but time to change the pillows...there are flat breakfast..food quality need to be upgraded. pastry at cafe...quality need to be upgraded housekeeping very efficient and polite staff at F & B very efficient and polite

Helpful?
1 Thank Yap K
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Dear Reviewer, Many thanks for sharing your thoughts after you recent stay with us. We were pleased that you gave our staff a special mention. I have passed your lovely comments onto the rest of the team. We noted your comments on our pillows and food quality, this has been shared with our Housekeeper and Food and Beverage Manager for... More 

Kuala Lumpur, Malaysia
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed October 29, 2015 via mobile

In general I have no complaints for this hotel. Location is excellent, check in within 5min, rooms are clean, breakfast spread was good. Except for this very important detail. The room pillow is way too thin and I did not have a comfortable sleep. I hope the hotel management look into this and have better quality pillows for a good... More 

Helpful?
Thank Vict0r33
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Dear Reviewer, Thank you very much for taking the time to review our hotel following your recent stay. We were delighted that you enjoyed your stay with us. We were surprised that you found the pillow in your room to be thin This is the first time we have come across a comment of this nature. If you would be... More 

Norfolk, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 28, 2015 via mobile

Had two nights here at the start of our 2 weeks around Borneo. Room was lovely. Staff very warm, friendly and helpful. Breakfast was a buffet banquet! Wonderful. A mix of western and local cuisine. We had to leave very early on our last morning so a small simple breakfast was made up for us to take on our journey.... More 

Helpful?
Thank Cathy H
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Dear Reviewer, Thank you very much for your lovely review. We were delighted to read that you enjoyed all aspects of your 2 nights stay with us. It was good to see that you enjoyed our breakfast spread and the packed breakfast we offer to those with early departures. Your kind comments about the staff have been shared with the... More 

Hereford, United Kingdom
Level Contributor
82 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed October 26, 2015

we stayed here as part of our tour of Sabah, Check in Very quick... they were kind enough to let us check in early.. there was a slight mix up over rooms which was sorted very quickly.... the rooms were of an excellent standard.... very large room looking of the pool and sea view.... the room was very clean and... More 

Helpful?
Thank Alan278
HorizonHotel2014, Guest Relations Manager at Horizon Hotel, responded to this review

Dear Reviewer, Many thanks for taking the time to review our hotel following your recent stay. Your comments on the staff, our services and facilities were a pleasure to read and they have been passed on to the rest of the team. We hope you will be back sooner rather than later. Kind regards, Tova Waage More 

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