Katil dan tilam banyak kutu, gigit saya seluruh badan. Bedsheets is not clean there was a lot of bugs! Bugs bite my body! I not recommend this hotel. 床垫有很多床虱，叮咬我的整个背. No brush giving, aircond very old.
Hotel staffs are friendly. family Room 771 and 881 was big and clean. The matter with the room 881 is the 3 pin plug that is next to the TV plug will make a buzzing sound if the TV is turned on too long.
Place is a bit rundown but very helpful staff and great location. Rooms are clean and soaps and water provided daily. Lots of restaurants and shopping as well. Only thing is many Chinese around so a lot of info in this area is in Chinese.
This is the first time I stayed in this hotel and I fund it worth the money . Its located at the very center part of downtown and facing good restaurants and malls , so it is walking distance to shops and eateries . Its in a very busy and safe location . From here to the famous seafood market is only 10 min walk and all the seafood you ccan eat . The famous signal hill is just right behind the hotel and from there you can have a great panaramic view of the whole city so dont miss ! The staff are very friendly and helpful , I stayed in and out 3 times during my 10 days stay in the hotel for other destinations and each time the staff helped me to store my baggage to save my trouble , and they have no complaint and cost me nothing . The rooms are basic but clean , there is lift in the hall to go up the 8th floor . Water is hot and air cond works fine . The only hassle that happened during my stay is the fire alarm tripped and sounded loud at 5 o'clock in the morning oneday . It proved the devise works and not just a symbol for show . For a bit more you can stay in the family room for 3 people which is quite sizable and has good city view . I will stay there again .…
I choose this hotel at a very last minutes for my night transit stay before taking flight the next day to Hong Kong. The room is clean and large. However the wall is quite scary because it is very dirty and the paint all runs out. The toilet is a bit smelly maybe because it lack of air ventilation. They really need to install some to avoid the smell from trapped in the room. The bed is comfortable enough for a night stay and not much to complaint as for me its good for a night stay but not for a longer stay.
Arrived at 00:30, the check-in process was so quick.The lobby is on the 2nd level. Ground level is only the elevator. They put us in ROOM 669 at level 5. Stayed here for 3days. MYR50-70 for deposit. We were surprised when we open the room. The room was not same as shown in the website. The carpet so smell, so it really gave effect to our breath. Room space was good enough for me, husband, and our 3 kids ( 11,8,4 ). The ONLY BEST from this hotel is the LOCATION. GAYA SUNDAY MARKET is right at the back of this hotel. ATMs : everywhere 7-14 : 30M to the right from the hotel Orange Convenience Store : 30M to the left of this hotel Marlin Statue : 5mins walk Pillars of Sabah : 5mins walk Suria Sabah : 5mins walk Money Changer : everywhere Atkinson Clock : 10mins walk OKM Kota Kinabalu : 4mins walk You can reach all of the main attractions by walk from this hotel.…
Was able to chk in at 12.30pm upon arrival. On top of the daily rm$10 tax imposed, a rm$50 deposit is require(return when chk out) Room is dim, hair on floor & a sticky patch of liquid near the bed you can see the stains left by previous occupants. Toilet dirty with clumps of hair at the drain...3/4 used liquid soap left behind(might be provided by hotel?)Bath mat looks very dirty & towel old with brown stains made me went out n buy my own towel. 2bttle of water provided with coffee& tea. Sadly only ONCE my room was “clean” (bed made, floor still dirty) and coffee/tea refill) I go out early in the morn and return to room ard 2pm but room not clean..only ard 5pm housekeeping will come and hand me new towels & water. Stay at lobby level, noisy esp at 12 midnite & 6am. Staff talking loudly...did not sleep well for 6nites even though bed was quite comfortable. Aircon remote control seems to be low batt, I cant be bother to inform the staff. Wont be staying here again. …
I had a nice stay at Lucky 11 hotel. My room was clean and comfortable, and had aircon and hot shower. Tea/coffee making facilities were nice. The staff at reception were very professional, friendly and helpful. The hotel is well located near many good restaurants, the tourist building containing lots of tour operators, a mall, an Oldtown White Coffee shop (love the coffee here), convenience store, chemist and the Jesselton Point pier for going on tours of the islands or snorkelling. Everything you need! A great choice for a stay in Kota Kinabalu.
We stayed at the Lucky 11 in Kota Kinabalu for 8 nights. The hotel staff were very welcoming and professional, especially the manager who was fluent in English and very personable. Our King room was spacious, had a flat screen TV and was kept clean on a daily basis with fresh towels, refills of tea, coffee and water. The shower was quite spacious. Great location and not at all noisy.
The place is very strategic in terms of location. At the back you can find gaya street and shop at gaya market every sunday. In front is the famous ba kuh te and a few walk near fatty kee under ang's hotel. This hotel is also near jesselton point a few meters or 10mins of walk. At the back of this hotel, few walks then you can have a few hike to the observatry deck then continue to the clock tower. Staffs are very nice, they also gave us guides and maps so we can tour the city. Choose 5th floor, 6th floor I think is for people who smoke. To sum up, this hotel is good and location is PERFECT!!