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Cititel Express Kota Kinabalu

Agoda.com$32*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$69*
$32*
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$35*
$37*
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Cititel Express Kota Kinabalu
Cititel Express Kota Kinabalu
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520 Reviews from our TripAdvisor Community

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Showing 421: English reviews
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Singapore
Reviewed 2 days ago NEWvia mobile

We stayed about 5 nights in October 2016, and considering the price paid, it is hard to complain. Rooms were small but reasonably clean. Wifi could have been better. Food-wise it is probably better to eat outside the hotel rather than inside. Location was good, within walking distance to the general places we wanted to go.

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Helpful?
Thank LennieC
Reviewed 4 days ago NEW

Went there around mid april with my friends. The room is smaller than i expected but at least it was clean. The good thing about this hotel is that it is at the center of the city! really helpful since it save the cost of travelling (I used grabcar) and the counter girl really helped us by suggesting few places...

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Helpful?
Thank Angeline C
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear valued guest, Thank you for your feedback. We are delighted to read that our hotel location and services have met your expectation. We look forward to welcoming your return in the near future. Warmest regards, Sherry Yee

Kuala Lumpur, Malaysia
Reviewed 5 days ago NEWvia mobile

The hotel looks fairly new and is conveniently situated at the city centre with a good choice of food outlets within walking distance. As expected for an 'express' hotel, the rooms are quite small but nevertheless pretty well maintained and clean. Worth considering this hotel for those planning for a short business trip to KK.

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Helpful?
Thank Nc H
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear valued guest, Thank you for your feedback. We are delighted to read that our hotel product and services have met your expectation. We look forward to welcoming your return in the near future. Warmest regards, Sherry Yee

Reviewed 1 week ago via mobile

Hotel located in city centre with a lot food stall and groceries around. Parking lot is provided(free) for customers with own transport. During my visit..renovation work still in progress but the management informed the inconvenient cause in advance during check in. Guardman and frontdesk staff is 24 hours on duty. Room is cleaned with drinking water..wifi..flat tv..clean bathroom and working...

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Helpful?
Thank Lanjat F
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear valued guest, Thank you for your feedback. We are delighted to read that our hotel product and services have met your expectation. Our refurbishment is expected completion by end of July 2017. We noted the room door issue and will rectify the matter. Looking forward to welcoming your return. Warmest regards, Sherry Yee

Southport, Australia
Reviewed 1 week ago

Having experienced "express" hotels in other countries, this exceeded all expectations! It looks fairly new and the situation couldn't be better. We found the room size perfectly acceptable. It was clean, as was the bathroom. Check in was swift. There are fridges on the top floor. I wasn't expecting a jug or a TV, but both were there as well...

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Helpful?
Thank bevrobinson2015
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear valued guest, Thank you for your feedback. We are delighted to read that our hotel product and services have met your expectation. Looking forward to welcoming your return in the near future. Warmest regards, Sherry Yee

Reviewed 4 weeks ago via mobile

This little gem is difficult to fault. Price & location is super good value. I've stayed in their other premises in KL & Penang; consistent standards in room cleanliness & service staff. Welcome seafood (a must visit dining spot in KK) is just round the hotel block, Amazing Borneo tours to book your adventures, & Grab car within 5km only...

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Helpful?
Thank Wengmun L
Reviewed March 15, 2017

I stayed here few times but my last stay have given me a very lasting impression of his hotel. Hotel rooms are always clean but was starting to look dull. But I heard they were doing some renovations on the room when I last stayed here. I booked a night here for my daytrip and was going to brunei the...

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Helpful?
Thank Sulaiman A
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear valued guest, Warmest greetings from Cititel Express Kota Kinabalu! Thank you for staying with us. We appreciate your kind feedback and delighted to know that your are impressed with our hotel and services. We look forward to welcoming your return in the near future. Regards, Sherry Yee Hotel Manager

Kuala Lumpur, Malaysia
Reviewed March 9, 2017

It's an average hotel and the room is actually quite small, however they are clean and just refurbished to have mordern look. Strategically located in the central with a lot of foods in nearby places. However, check-in process apparently is not swift enough. Safe is provided for your valuables. No mini bar nor fridge in the room.

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Helpful?
Thank Edwin S
CititelExpressKK, Hotel Manager at Cititel Express Kota Kinabalu, responded to this review

Dear valued guest, Warmest greetings from Cititel Express Kota Kinabalu! Thank you for staying with us and we appreciate your kind feedback to us for further improvement. We look forward to welcoming your return in the near future. Regards, Sherry Yee Hotel Manager

Reviewed February 13, 2017 via mobile

Scary hotel! Thought I went into a guppy hotel. I could not sleep a wink worried that there was syringes. It was so dirty did not maintain well. I would not recommend anyone to stay for a night. Staff does not even know their hotel products well when asked if there is any hotel taxi pick up from airport. Strongly...

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Helpful?
1Thank Jacqueline W
Darwin, Australia
Reviewed January 23, 2017

I stayed here for 2 nights in January 2017. The rooms were comfortable though a little small. The rooms were always clean and hotel staff were good. Did not try the restaurant at the hotel. Lifts were quick and readily available. Travelled as part of a group tour. Would stay here again.

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Helpful?
1Thank Nicole W
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Cititel Express Kota Kinabalu

Address: No. 1 Jalan Singgah Mata, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Price Range: $31 - $48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cititel Express Kota Kinabalu 3*
Number of rooms: 275
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Also Known As:
Cititel Express Kota Kinabalu Hotel Kota Kinabalu
Cititel Express Kota Kinabalu Sabah
Hotel Style:
#7 Best Value Hotel in Kota Kinabalu
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Questions & Answers

Here's what travelers have asked, with answers from Cititel Express Kota Kinabalu staff and other travelers.
9 questions
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Melbourne, Australia
over a year ago
over a year ago
Hong Kong, China
Kathmandu, Nepal
over a year ago
Grand Prairie, Texas
over a year ago

See all questions (9)

Questions? Get answers from Cititel Express Kota Kinabalu staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“good accessibility to town”
, 4 days ago | Read review
“Top floor has a fridge in room”
bevrobinson2015, 1 week ago | Read review
“Smoking and non-smoking rooms”
08Andre, Nov 16, 2016 | Read review
“Please ask receptionist to get K.K city view room.”
figuramalaya, Nov 2, 2016 | Read review
“Windowless rooms for quieter stay.”
497julianl, Nov 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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