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Kota Kinabalu Marriott Hotel

Traveler (314)
Room & Suite (65)
Dining (27)

About

#18 of 102 hotels in Kota Kinabalu
Location
Cleanliness
Service
Value
Experience Sabah from our idyllic waterfront location with views of South China Sea, the hotel offers connectivity to the city with walking distance to retail, dining and entertainment options. With 332 rooms and suites, six dining outlets including a rooftop bar, meeting venues, a grand ballroom, an infinity pool and a 24-hour gym. Whether it is work or play, we let you create your own experience
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
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127Reviews
11Q+A
21Room tips
Traveler rating
  • 72
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Popular mentions
The executive lounge has a great view and we enjoyed our time chilling in the hotel. The hotel has a great infinite pool and a good sunset views. Service is good and the employees are courteous, helpful and friendly. The only negative part of the trip was the breakfast spread.
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I stayed one night at Marriot Kota Kinabalu. It is a new hotel with good facilities . Particularly to note are the staff who are polite and helpful With typical Sabahan pleasant hospitality . The rooms are nicely decorated with full amenities . The setback of this hotel is the
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Response from KKMarriott, Marketing Communications Manager at Kota Kinabalu Marriott Hotel
Responded 1 week ago
Dear YONG7, Thank you for choosing the hospitality of Kota Kinabalu Marriott Hotel and for taking the time to write a review about your recent experience. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to learn that you had a wonderful experience whilst staying with us - especially our room amenities, the hotel facilities as well as the hospitality of our Brilliant hosts. We are glad that you loved the sunset view from our hotel as much as we do! On a side note, we apologize for the inconvenience caused and we will definitely bring this up to the managament of the mall as the car park is under them. We look forward to welcoming you back whenever your travel brings you back to Kota Kinabalu. Best regards, Zhamir Faris Marketing Communications Manager
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Hotel is located in city center. Next to a shopping mall which has nothing to shop. They need to find some good tenants like those in Imago Shopping Mall. There is a Hard Rock Cafe but It looks like it will be closing down very soon. The room are ok but I specifically do not
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Response from KKMarriott, Marketing Communications Manager at Kota Kinabalu Marriott Hotel
Responded 1 week ago
Dear IcebergMelting, Thank you for choosing the hospitality of Kota Kinabalu Marriott Hotel and for taking the time to write a review on your recent experience. As a team, we take great pride in delivering memorable experiences to all our valued guests. Unfortunately, we have fallen very short of our goal during your recent stay. Please allow me to sincerely apologize for the shortcomings you experienced. Please be rest assured that the hotel is working towards ironing out those discrepancies you have encountered. We look forward to welcome you back to the hotel in the near future. Best regards, Zhamir Faris Marketing Communications Manager
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+1
What a luxurious experience! Friend and myself stayed 3 Concierge greeted us with a big smile, thankyou Frinley who was always happy to oblige. Check in very slow is the only critism. Beautiful linen, BEST beds in KK, pillows superb. Shower, OMG!!! Rainwater or hand held,
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Response from KKMarriott, Marketing Communications Manager at Kota Kinabalu Marriott Hotel
Responded 1 week ago
Dear 275Paupau1949, Thank you for choosing the hospitality of Kota Kinabalu Marriott Hotel and for taking the time to write a review on your recent experience. As we pride ourselves in offering the highest levels of care and hospitality to all our guests, we are delighted to learn that you had a wonderful experience whilst staying with us - from room amenities, F&B offerings as well as the services and hospitality of our Brilliant Hosts. We will definitely extend your kind words to Frinley and the rest of the Concierge team. We look forward to welcoming you back whenever your travel brings you back to Kota Kinabalu. Best regards, Zhamir Faris Marketing Communications Manager
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+1
Great views from our exec Club room with beautiful sunsets from the pool and club areas, recommend the hotel. Location is central enough but 750-900m from markets and shopping centres - but there's inexpensive Grab app transport around. Rooms are well laid out with reasonable
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Response from KKMarriott, Marketing Communications Manager at Kota Kinabalu Marriott Hotel
Responded 1 week ago
Dear TheQueenslander, Thank you for choosing the hospitality of Kota Kinabalu Marriott Hotel and for taking the time to write such detailed review on your recent experience. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to ensure these service issues are rectified as fast as possible. On another note, it is great to learn that you loved the view from our rooms, the hotel facilities as well as the convenient location of the hotel. We are glad the hospitality of our Brilliant Hosts have made your stay more memorable. We look forward to welcoming you back whenever your travel brings you back to Kota Kinabalu. Best regards, Zhamir Faris Marketing Communications Manager
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PRICE RANGE
$103 - $157 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
332
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