checked in on 11/09/2020 1 night with husband. everything was good from the beginning . Jovinia and Hamizan helped a lot with my booking . Room deco request also faboulous. 11th floor with city view. Restaurant and rooms fantastic. nice breakfast menu.
This property look new and modern. Usually, at KL I always check in at IBIS Styles KLCC. Thought it should be same,that’s why I choose this hotel. No porter service when we arrived (ok no problem). Just came back from Kundasang & Mountain Kinabalu. Check in around 7pm. WiFi was slow. Request for iron board. Call front desk but nobody pickup. Then I called direct line through mobile phone. 15mins later, iron board send to room but the iron board cannot be use. The board handle already broke. Request for another board but still nobody pickup at the front desk. Next day, request replacement for iron board. Unfortunately, the same incident happen..Replacement board also cannot be used. Tired and no more request.TV channel was limited (only 6 local channels). Breakfast was ok.Location was quite far from town.Surrounding had 24hours self service laundry, restaurant (halal n non halal),banks,KFC,Dominos pizza, convenience stores etc. Water pressure quite slow. Their mini fridge not clean well. There was a left food inside it.…
I had my business trip last weekend and worked around this Inanam area, is a well maintain 3-Stars City Hotel around this area. I will definitely come back to this hotel again for my next visiting to KK.
This is the best hotel I've stayed in since they lifted the travel ban during the covid 19 MCO period. Eventhough they need to size down their work force, they picked the right team to stay back to keep the hotel running at its best. My sincere thanks to the management team, who made my stay a truly pleasant one. My up most appreciation to the Operation Manager who make sure that my stay was as comfortable as possible. She offered to loan me her personal humidifyer in order for me to have a plesent night sleep as I mentioned to her that the room was too dry and my sinus was making me difficult to breathe. I would recommend this hotel to any travellers who need a cosy and clean place to stay with the most attentive team to cater to your needs.
Good place to chill and hangout with friends and family. My favourite part is SkyDex roof top bar! It’s amazing and comfortable. The decorations on point. will come again in the future👍🏻 (the staff there also friendly)
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