We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor
Kota Kinabalu
Trips
Inbox
More
    Help Center

    Mercure Kota Kinabalu City Centre

    174 reviews
    #12 of 174 Specialty Lodging in Kota Kinabalu
    Save
    41 Jalan Gaya | Jalan Tun Fuad Stephens Sabah, Kota Kinabalu 88000, Malaysia
    Lowest prices for your stay
    Check In— / — / —
    Check Out— / — / —
    Guests 1 room, 2 adults, 0 childrenGuests 12
    Lock in the lowest price from these sites
    $60
    View Deal
    Agoda.com$60
    Expedia.com$60
    Hotwire.com$60
    Travelocity$60
    Orbitz.com$60
    CheapTickets$60
    View all 10 deals
    Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
    Booking.com
    $60
    Agoda.com
    $60
    Expedia.com
    $60
    Hotwire.com
    $60
    Travelocity
    $60
    Orbitz.com
    $60
    CheapTickets
    $60
    TripAdvisor
    $60
    Hotels.com
    getaroom.com
    View all 10 deals
    Collapse deals
    Full view
    View all photos (233)233
    Traveler (218)
    Room & Suite (50)
    Pool & Beach (11)

    About

    3.5
    Very good
    174 reviews
    Location
    Cleanliness
    Service
    Value
    Located in Kota Kinabalu, the capital city of Sabah, Mercure Kota Kinabalu City Centre is within walking distance from Central Business District, shopping malls, banks, Gaya Street Sunday Market, restaurants and the historical Jesselton Point Waterfront. It also has easy access to the new convention centre. In addition, the hotel is only 15 minutes by car from Kota Kinabalu International Airport. Kota Kinabalu is known for its exotic history, beautiful beaches, islands, coral reefs and strategic location with an excellent range of adventure activities and world-class facilities.
    Read more
    Full view
    Property amenities
    Pool
    Room service
    Restaurant
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Fitness Center with Gym / Workout Room
    Spa
    Babysitting
    Breakfast Available
    Business Center with Internet Access
    Concierge
    Dry Cleaning
    Golf course
    Laundry Service
    Meeting rooms
    Multilingual Staff
    Non-smoking hotel
    Outdoor pool
    Public Wifi
    Wheelchair access
    Show more
    Room features
    Air conditioning
    Minibar
    Accessible rooms
    Family Rooms
    Kitchenette
    Non-smoking rooms
    Suites
    Good to know
    HOTEL STYLE
    Safe
    Mid-range
    HOTEL CLASS
    174Reviews
    233Photos
    9Q+A
    17Room tips

    ReviewsSee all 9 questions

    Write a review
    Traveler rating
    • 54
    • 58
    • 33
    • 17
    • 12
    Time of year
    Traveler type
    Language
      • More languages
    • Filter
    • English
    Popular mentions
    Having our dinner function ended with satisfaction
    Our function served by staff named Thomas Lam, nice guy with good introduction & recommendation of the selection. Fulfill with what we requested, good service from him. Will look for here in future for any of my function.
    Read more
    Date of stay: March 2019
    Response from MercureKKCC, Communications Executive at Mercure Kota Kinabalu City Centre
    Responded 5 days ago
    Dear davidwys866, Thank you so much for the great review! We work hard to offer the best experience for each of our guests at Mercure Kota Kinabalu City Centre, so we are happy to see that reflect on your recent function here. We made sure the Mr. Thomas Lam got the recognition he deserved. We truly appreciate your feedback and look forward to serving you again soon. Sincerely, The Mercure Team
    Read more
    Very new hotel in excellent location
    Hotel is really new so room was nice with view of the sea. Staff were nice enough. Location was great! Pool was nice on the 25th floor. But no breakfast though room cost RM300. Complete toiletries, really nice bed. Safe box was not working.
    Read more
    Review collected in partnership with Accorhotels.com
    Date of stay: March 2019
    Response from MercureKKCC, Communications Executive at Mercure Kota Kinabalu City Centre
    Responded 1 week ago
    Dear Seaside57633145606, Thank you for the great review on our hotel. It is always a pleasure to recieve positive feedbacks from our valued guests. We are glad you liked the swimming pool located at our rooftop, though we do apologise for the faulty safe box in your room. We will look into recitifying the issue immediately. Thank you again for staying with us and hope to see you in the very near future. Sincerely, The Mercure Team
    Read more
    best stayed
    ihave stayed here n i like it so much. the location very easy to find and near to jetty point to the beach and just a walking distance to suria sabah shopping mall. just 100 meter is tong hing hypermart and hsbc bank. The room size is so good as i stayed in twin bedded at the…
    Read more
    Date of stay: March 2019
    Response from MercureKKCC, Communications Executive at Mercure Kota Kinabalu City Centre
    Responded 1 week ago
    Dear noor s, Thank you so much for the great review. We work hard to deliver the best experience for all our valued guests and we are happy to see that reflect on your last visit at Mercure Kota Kinabalu City Centre. We appreciate your feedback and hope to have the opportunity of welcoming you again in the near future. Sincerely, The Mercure Team
    Read more
    Great location & value
    This hotel is in a great location. It’s within walking distance to Jessleton Pier and a shopping complex, as well as other cafes and restaurants. It’s easy to get a Grab from here as well. The rooftop pool & bar offer an amazing view, although there aren’t many sunbeds to go…
    Read more
    Date of stay: February 2019
    Response from MercureKKCC, Communications Executive at Mercure Kota Kinabalu City Centre
    Responded 1 week ago
    Dear howalli, Thank you for choosing Mercure Kota Kinabalu City Centre as your preferred hotel during your visit here. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are glad you find the location of the hotel to your liking. The rooftop bar, Compass is definitely one of the best place to chill and see the sunset. Your comment on the bath towel have been noted and we do apologise for this shortcoming. We appreciate your comments and hope to serve you again should your next travels bring you back to Kota Kinabalu, Sabah. Sincerely, The Mercure Team
    Read more
    A very welcoming hotel
    Another marvellous stay at this very hospitable hotel. Staff can’t do enough to help and a great soundproof room made for a very comfortable stay. Ferdinand’s sells excellent Italian food and the rooftop bar and pool are perfect for watching KK’s amazing sunsets.
    Read more
    Review collected in partnership with Accorhotels.com
    Date of stay: February 2019
    Response from MercureKKCC, Communications Executive at Mercure Kota Kinabalu City Centre
    Responded 1 week ago
    Dear MFEKEE, Thank you so much for the great review on our hotel. It is always a pleasure to receive compliments from our beloved guest. We are so happy your stay at Mercure Kota Kinabalu City Centre was delightful. Please come again should your travels bring you back to Kota Kinabalu. Sincerely, The Mercure Team
    Read more
    Previous
    123456…29
    Album Categories
    All photosTravelerRoom & SuitePool & BeachDining
    Photo provided by managementMercure Kota Kinabalu City Centre
    Guest room
    Photo provided by managementMercure Kota Kinabalu City Centre
    Guest room
    Photo provided by managementMercure Kota Kinabalu City Centre
    Guest room
    Photo provided by managementMercure Kota Kinabalu City Centre
    Guest room
    Photo provided by managementMercure Kota Kinabalu City Centre
    Guest room
    PreviousNext
    123456…10
    I posted a question on agoda and the hotel did not reply. Hoping that there's reply in Tripadvisor. My question is : 1) Can the twin room (2 single beds) fit in two adults and a 10 year old kid. The size of the bed? Most hotels I've been to have queen size beds for twin rooms. But I'm not going to assume. 2) The sea view rooms seems to have more spacious room. So if the beds are small, Is there an option for extra bed with extra cost?
    We stayed in a one bedroom suite which was plenty of room for us and our 10 year old. We had a king size bed which was just right. You can always request for a extra rollaway bed. Have a pleasant stay!
    1 vote
    Show all answers
    Hi, What level is the balcony situated at? Are the balconies sea view? Can we smoke outside the balcony? Thank you
    There is a balcony, facing the sea, we smoke at the balcony.
    1 vote
    Show all answers
    Does the two-bedroom suite come with two bathrooms?
    If you choose a two-bedroom suit it will come with two bathrooms
    0 votes
    Show all answers
    Какие напитки можно заказать в качестве вечернего коктейля для гостей, оплативших люкс с доступом в клубный лаунж?
    How many bathrooms for two bedrooms suite ? Any floor plan for two bedroom suite and three bedroom suite?
    PreviousNext
    12
    "best view pool & sunsets"
    "We rent a two bedroom apartment with breakfast other We rent a two bedroom apartment with breakfast very good for 4 people"
    "Get any rooms except the 6th/7th floor, as my friend got a room that was very near the cooling tower, and it was humming throughout."
    "The suite we were in was on the 23rd floor and had a good view."
    "Choose the rooms with outer view."
    PreviousNext
    1234
    PRICE RANGE
    $53 - $121 (Based on Average Rates for a Standard Room)
    LOCATION
    MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
    NUMBER OF ROOMS
    310
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing