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Customers service is great. Well trained excellent manners. Please train them on hygiene. I checked into my room to my horror there's still toilet paper in the toilet bowl. Does this meant the housekeeping did not clean the toilets?
Have strange feeling that the receptionists (guys) dare not have eye contact when communicating with customers. Is that culture here? I hope the Management could listen tommy comment & improve the quality of services.
Limited choices of breakfast menu at Level 5. I rather eat...More
Room: The room was large and even can fit 4 single bed. I believe the aircon is centralised as even though I had adjust the temperature, it still freezing. My room view facing the mall roof and the sound of aircon system for the mall....More
Overall average quality for its price.
Hotel interior was a bit old and there were many design flaws in the room that generally doesn't matter but doesn't contribute to a pleasant stay e.g. Bath water flowing out of bath tub, TV remote control doesn't work....More
Nice spacious room overlooking pool view. Staff are friendly and will come back again in future and for sure will recommend to my friends for another trip and holidays. attached with mall and large cinema easy access from hotel.
$50 - $151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Spa Hotel in Kota Kinabalu
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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West Coast Division >
Kota Kinabalu District >
Also Known As
Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu ,