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      The Klagan Regency

      838 Reviews
      #57 of 92 Hotels in Kota Kinabalu
      Tb-00-01 | 1Borneo Hypermall, Jalan UMS, Kota Kinabalu 88450, Malaysia
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      8/27/2017 8/28/2017
      $71
      $55
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      All photos (291)
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      Traveler (278)
      Room & Suite (103)
      Pool & Beach (16)
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      Overview
      3.5
      838 reviews
      • Excellent22%
      • Very good35%
      • Average25%
      • Poor11%
      • Terrible7%
      Travelers talk about
      “shopping mall” (50 reviews)
      “biggest mall” (9 reviews)
      “pleasant stay” (10 reviews)
      Free Wifi
      Breakfast Buffet
      Air Conditioning
      Pool
      Non-Smoking Rooms
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Bar/Lounge
      Fitness center
      Concierge
      Spa
      Wheelchair access
      Business Center
      Laundry Service
      3.5 Star Hotel
      All hotel details
      Offers from The Klagan Regency
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      Rooms
      Aug 27Aug 28
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      1 room, 2 adults, 0 children
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      Reviews (838)
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      1 - 5 of 718 reviews

      Reviewed 4 weeks ago via mobile
      Great customer service but internal room poorly maintained

      Customers service is great. Well trained excellent manners. Please train them on hygiene. I checked into my room to my horror there's still toilet paper in the toilet bowl. Does this meant the housekeeping did not clean the toilets?

      1  Thank Serene Y
      Reviewed June 10, 2017 via mobile
      Great Location but Need Improvement on Customer Service

      Have strange feeling that the receptionists (guys) dare not have eye contact when communicating with customers. Is that culture here? I hope the Management could listen tommy comment & improve the quality of services. Limited choices of breakfast menu at Level 5. I rather eat...More

      Thank James L
      Reviewed May 8, 2017
      NOT 4 STAR BUT 3 STAR INDEED AND EVEN ROOM KEY NEED DEPOSIT

      Room: The room was large and even can fit 4 single bed. I believe the aircon is centralised as even though I had adjust the temperature, it still freezing. My room view facing the mall roof and the sound of aircon system for the mall....More

      Thank Kennyahm
      A TripAdvisor Member
      121
      Reviewed March 18, 2017 via mobile
      Decent hotel but far from city

      Overall average quality for its price. Hotel interior was a bit old and there were many design flaws in the room that generally doesn't matter but doesn't contribute to a pleasant stay e.g. Bath water flowing out of bath tub, TV remote control doesn't work....More

      Thank A TripAdvisor Member
      Reviewed March 13, 2017
      Nice room and view

      Nice spacious room overlooking pool view. Staff are friendly and will come back again in future and for sure will recommend to my friends for another trip and holidays. attached with mall and large cinema easy access from hotel.

      1  Thank alexwilliamlds
      Similar hotels
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      About
      Amenities
      • Top amenities
      • Pool
      • Restaurant
      • Room Service
      • Bar/Lounge
      • Free High Speed Internet ( WiFi )
      • Fitness Center with Gym / Workout Room
      • Spa
      • Hotel Amenities
      • Business Center with Internet Access
      • Room Service
      • Meeting Rooms
      • Banquet Room
      • Conference Facilities
      • Children Activities (Kid / Family Friendly)
      • Airport Transportation
      • Laundry Service
      • Concierge
      • Multilingual Staff
      • Room amenities
      • Air Conditioning
      • Refrigerator in room
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Bar/Lounge
      • Fitness Center with Gym / Workout Room
      • Spa
      Details
      • Price range
      • $50 - $151 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #10 Spa Hotel in Kota Kinabalu
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms ,
      • Accessible rooms
      • Number of rooms
      • 269
      • Reservation Options
      • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Ctrip TA, Priceline, Cancelon, Agoda, TripOnline SA, Travelocity, Hotwire, getaroom.com and HotelQuickly so you can book your The Klagan Regency reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
      • Location
      • Malaysia >
      • Sabah >
      • West Coast Division >
      • Kota Kinabalu District >
      • Kota Kinabalu
      • Also Known As
      • Novotel Kota Kinabalu 1borneo Hotel Kota Kinabalu ,
      • Accor Kota Kinabalu ,
      • Kota Kinabalu Novotel ,
      • The Klagan Regency Kota Kinabalu, Sabah
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      All photos (291)
      Full view
      Traveler (278)
      Room & Suite (103)
      Pool & Beach (16)
      Dining (13)
      Hotel & Grounds (113)
      Bathroom (41)
      Family and Play Areas (3)
      Business Center & Event Rooms (2)
      Nearby
      Sponsored by:
      Nearby HotelsSee all 92 hotels in Kota Kinabalu
      Tune Hotel - 1Borneo, Kota Kinabalu
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      Grand Borneo Hotel
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      Imperial International Hotel
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      2.39 miles away
       
      Nearby Restaurants
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      Al Andalus Arabian Restaurant
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      Adzie Cafe n Bakery
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      Nearby Attractions
      Kota Kinabalu City Mosque
      792 reviews
      3.12 miles away
      Jesselton Point
      202 reviews
      4.62 miles away
      Kota Kinabalu Wetland Centre
      144 reviews
      4.12 miles away
      One Borneo Hypermall
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      .05 miles away
      Questions & Answers
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      Room Tips
      "Ask a room with view of the road."
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      "attached with shppoing mall"
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      "Choose one which faces the road for a better view."
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      "Ask for higher floor unless you want to see roofs..."
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