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Tune Hotel - 1Borneo, Kota Kinabalu

Traveler (135)
360
Panoramas (3)
Dining (7)

About

Location
Cleanliness
Service
Value
Located within East Malaysia's largest lifestyle mall and en-route to Mount Kinabalu - Borneo's highest peak, this select service hotel offers the basic essentials to guests looking for a good night's sleep and a place to re-energize - 5-star beds, heated power showers, clean rooms and 24-hour security. Customize your stay with add-on extras like in-room air-conditioning and wireless internet access. Book online early for best rates, always.
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Property amenities
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Paid Wifi
Public Wifi
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Budget
Safe
HOTEL CLASS
475Reviews
280Photos
12Q+A
92Room tips
Traveler rating
  • 93
  • 184
  • 125
  • 45
  • 28
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Popular mentions
+4
Tune Hotel was known in the past as a no-frills hotel, akin to AirAsia's no-frills offerings. Had to book an emergency trip to KK and just needed a place to sleep at night. Went onto bookingdotcom and found that Tune Hotel was the first recommendation. And the review ratings
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Response from TuneKK, Manager at Tune Hotel - 1Borneo, Kota Kinabalu
Responded 4 weeks ago
Dear Shai, This morning when I first saw your review, I was compelled to call everyone in to have a look. As I type this message, your review is being screenshotted and shared with the team. That's how much your review means to us all. We all love what we do. So your feedback gives us all tremendous happiness and encouragement to continue working hard because it tells us that we are doing something right. Please do recommend us to your friends and family. We will strive to deliver great experiences consistently, please do come again. Thank you, once again, for your kind words. Sincerely Yours, Dave & TUNE KK Team
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Room not spacious, wifi cannot be use, no phones in the room, the power supply will cut off by itself in the middle of night, 2 times to be exact. Luckily me and my wife just stay for one night so we decided not to make a fuss at the counter. In terms of security is quite safe,
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Response from TuneKK, Manager at Tune Hotel - 1Borneo, Kota Kinabalu
Responded Dec 19, 2018
Dear Valued Guest, We want to thank you for your comments and for bringing this situation to our notice. We pride ourselves in maintaining the highest quality standards for our guests. We want to tell you that we take guest feedback very seriously. We are already working on tackling the problem as I write this. We want to make things right and remain committed to your business. Please walk right up to the manager on duty on your next visit. Look forward to welcoming you again. Sincerely, Dave
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Room is dirty and stuffy..actually gt sick staying in the room..heater is broken..waterpump is weak..the AC makes so much noise that it bothers your sleep.all around my first and last time..never again
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Response from TuneKK, Manager at Tune Hotel - 1Borneo, Kota Kinabalu
Responded Dec 7, 2018
Dear Mr. Nicholas, Thank You for bringing this situation to our notice. We pride ourselves in maintaining the highest quality standards for our guests. We understand that there's been some miscommunication from our end. Next time, please walk right up to a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. In the meantime, our team will be reaching out to you directly. We remain committed to your business and hope you will give us a chance to make things right. We look forward to hearing from you. Your feedback makes us better. Sincerely, Dave
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1. Hotel room is in a mall. No phones in room. You have to come down 2 floors to even request a bottle of water. 2. I was asked to change my room 2wice because something or the other was not working. 3.Wifi never worked. 4. It's the worst location which you don't see when
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Response from TuneKK, Manager at Tune Hotel - 1Borneo, Kota Kinabalu
Responded Apr 22, 2018
Dear Mr Donnbaht, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Dave
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The hotel itself was quite good. The room was clean and reasonably spacious, the sanitary was clean and looked quite new, the bed was good. All was as can be expected, not much above. The location however is far from ideal with 8+ km away from KK itself. This robs you from your
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Response from TuneKK, Manager at Tune Hotel - 1Borneo, Kota Kinabalu
Responded Nov 16, 2017
Dear Jop, Thank you for your review. We glad you had a pleasant stay. Additional steps have been taken for immediate improvement. Look forward to welcoming you again. Sincerely, Dave
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Professional photo exclusively commissioned by TripAdvisorTune Hotel - 1Borneo, Kota Kinabalu
The Double Room With Window at the Tune Hotel - 1Borneo, Kota Kinabalu
Professional photo exclusively commissioned by TripAdvisorTune Hotel - 1Borneo, Kota Kinabalu
The Double Room With Window at the Tune Hotel - 1Borneo, Kota Kinabalu
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12345617
Good day. Hi there, thanks for your inquiry. Please call this number at 088-447880 for further assistance. Look forward to hearing from you. Kind regards, Dave
0 votes
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Greetings from Tune Hotel 1BKK! Thank you for your enquiry. As for the complimentary shuttle is no longer available from the mall to the airport. Alternatively, taxi is available 24 hours or the hotel transportation provider at mobile +6019-882-3558 (Extra Rent A Car). Thanking you
0 votes
Hi Mr. Danial, Greetings. Please check our website for promotions and best price guaranteed. Thank you Regards, Dave
0 votes
There are taxi's at the mall all day, it won't be too difficult to get one. Tune hotel is within One Borneo Mall, part of it actually. UiTM i quite far from the city but not far from One Borneo Mall which is also where Tune Hotel located. Hope it helps!
0 votes
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Good day. Best method of transportation is to take taxi from terminal 1 or you can contact our hotel official transporter at mobile 019-882-3558. Thanking you
-1 votes
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123
"Request for near to lift if you have alot baggage"
"Ask for a room not on the street side because of traffic noise."
"Pay only for what you need when you need it !"
"bring extension plugs, toiletries, slippers, dun pay extra for aircond unless aircond not working."
"Choose a room with window!!"
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PRICE RANGE
$17 - $46 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
tune hotels .com - 1borneo, kota kinabalu hotel kota kinabalutune hotel com
LOCATION
MalaysiaSabahWest Coast DivisionKota Kinabalu DistrictKota Kinabalu
NUMBER OF ROOMS
165
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