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Imperial International Hotel

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203 Reviews from our TripAdvisor Community

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Showing 154: English reviews
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Reviewed November 4, 2016

the room is spacious , big bathroom, staff is ok, room service was good, the hotel walking distance to centrepoint mall and shops at warisan complex. Seafood restaurant also a walking distance with seaview.

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Helpful?
Thank Mr7923
Mumbai (Bombay), India
Reviewed April 4, 2014

I checked into this place at midnight and could have definitely found better. Their service is horrible,desk staff is untrained and rude. The rooms, fit for a dwarf, were smelly and untidy and after repeated calls for cleaning, they did none. I had Pre-booked here, and this booking never showed up on their list. I had to thus settle for...

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Thank joonshabir
Jakarta,Indonesia
Reviewed May 17, 2012

just writing about my TERRIBLE experience at this hotel. Do NOT stay here!They are dishonest and shady! The facilities are sub-standard and they will RIP YOU OFF. They billed me twice for a room my client's organisation paid for. They claim it hadn't been paid for, so debited my card to the equivalent of about 230 USD. After they realised...

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12Thank fahmiab
Tawau Division, Malaysia
Reviewed February 26, 2012

I check in to this hotel for 2 nights stay with my wife, at first I was at this Myne Hotel, since it is not comfortable for us, we make a decision to shift into Imperial the next morning eventhough the price is quite highter compared with Myne, RM200nett with breakfast, and hoping for better room and service for it...

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6Thank beckham72332
Kuala Lumpur
Reviewed February 26, 2012

Stayed in superior sea view this time. View was great and room was just okay with a surprise. Front desk service left much to be desired and not tactful to the brink of looking thick. Bathroom has glass wall that can look out to the room. Wall on bottom of the glass in room has water stains. Room has ants...

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1Thank lifejourneys
Kota Kinabalu, Malaysia
Reviewed January 26, 2012

I stay in this hotel for 1 week, for bussiness purpose (due to all of other hotels were fully booked). The facts that happened to me : 1. front staff were not friendly at all 2. I'll rate the breakfast for 7 out of 10 3. I put my shirt in their laundry, and when it came back to me,...

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1Thank Beryl A
Ipoh, Malaysia
Reviewed December 31, 2011

Walk in to the hotel for 1 night stay. Looked great from outside. Check in was okay. Went up to the floor , and you can smell musty smell from the carpet. Room was modern at the first look, but then I realized there are a lot of maintenance work to be done not only the room, but the whole...

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Thank Raymond-KIpoh
Singapore, Singapore
Reviewed December 8, 2011

The hotel is centrally located, close to shops and restaurants. However, it is shabby despite being renovated recently. The floor tiles are chipped. The seat of the chair is peeling. The material used for the bathroom is of poor quality and cannot withstand the moisture in the bathroom. The toilet bowl is chipped.The rack which holds the soap in the...

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1Thank Contact12
Kuala Lumpur, Malaysia
Reviewed December 7, 2011

LOCATION: This is the biggest selling point of Imperial International Hotel. It is located at city center, near waterfront, Filipino Market and shops. ROOM: Room is big. Unfortunately, lighting is poor. Wifi is not available inside the room; instead, cable connection is required. This can present a problem to smartphone and iPad users. SERVICE: I can't say much about service,...

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Thank khengsiong
Kuala Lumpur
Reviewed November 26, 2011

There is no parking space for taxi or anyone to pick/drop you. Room service done but they didn't leave any towels behind. We had to call them. Location is good. That's all.

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1Thank jerrylowyl
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Amenities

Highlights
  • Room Service
  • Restaurant
Things to do
  • Restaurant
In your room
  • Air Conditioning
Services
  • Room Service
  • Airport Transportation

Additional Information about Imperial International Hotel

Address: Ground Floor, Block D Warisan Square | alan Tun Fuad Stephens, Kota Kinabalu 88000, Malaysia
Location: Malaysia > Sabah > West Coast Division > Kota Kinabalu District > Kota Kinabalu
Hotel Class:3 star — Imperial International Hotel 3*
Number of rooms: 208
Also Known As:
Imperial International Kota Kinabalu
Hotel Imperial International
Imperial International Hotel Kota Kinabalu, Sabah
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Please don't stay here. I can't believe that a hotel willfully withheld money they knew didn't belong to them. Don't trust them at all. They refused to meet with me over the situation so I had to hand over to someone else as I had to fly home. They have refused to respond to many,many angry emails my client has sent them. Over 230 USD. Can you imagine what they do with larger sums of money???? Please do yourself a favor and spend your hard earned money at a honest hotel. The facilites aren't great either, so it's no loss, I promise you.”
 of 5 bubbles fahmiab, May 17, 2012 | Read review
“For a central location, you should try Hotel Eden instead.”
 of 5 bubbles Contact12, Dec 8, 2011 | Read review
“Choose another hotel.”
  • Dirty bathroom
 of 5 bubbles jerrylowyl, Nov 26, 2011 | Read review
3 of 3
Questions? Get answers from hotel staff and past guests. Ask a question