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Putrajaya Marriott Hotel

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Putrajaya Marriott Hotel
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563 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Malaysia
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

The KLM flight 812 had a technical fault and all passengers were checked into the beautiful PutraJaya Marriott hotel for the night. The hotel is big and the room spacious, though slightly old. There's a huge IOI CityMall close by to satisfy diehard shoppers. The hotel staff is truly amazing , friendly and helpful . I suppose they are used... More 

Helpful?
Thank SweePengChan
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here during 16th to 19th August on a business trip. I won't recommend this hotel to business travellers because of several reasons; 1. Check in time at 2 pm makes it really inconvenient if someone is travelling from abroad overnight. 2. The WiFi is pathetic, there is no place in the entire hotel where signal is strong. 3. My... More 

Helpful?
Thank Wisdom W
MarriottPutrajaya, General Manager at Putrajaya Marriott Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your recent experience at the Putrajaya Marriott Hotel with us. I am very sorry that our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel.... More 

Adelaide, Australia
Level Contributor
151 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a modern hotel with good dining and gym facilities, excellent pool areas and friendly staff. Room was clean and neat and the bed comfortable. Staff were friendly and helpful. I would happily stay here again.

Helpful?
Thank Pete C
Level Contributor
49 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed here several times (against my better judgement) and the only reason is purely because of its proximity to clients I was meeting with. So at first glance the hotel is very large and grand looking, but looks can be deceiving. The rooms are dated, smell musty and in dire need of refurbishment. The beds are reasonably comfortable... More 

Helpful?
4 Thank Kev C
MarriottPutrajaya, General Manager at Putrajaya Marriott Hotel, responded to this review

Dear Mr Cooper, I am very sorry for your recent bad experiences, we will get back to you very shortly. Sincerely, Simon Yong General Manager Marriott Putrajaya Syong@marriottputrajaya.com 89498888 More 

Travelers are raving about these Putrajaya hotels

New Delhi, India
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked it online, which was very convenient. Travelling with family on vacation, had booked two rooms, a double double bed and a standard double bed room on 25th floor. Rooms had fantastic view of the city and the pool. Services were rendered in a very friendly and courteous manner. Really enjoyed the stay. The only area for improvement we... More 

Helpful?
Thank AJAY G
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel looked old and seemed not well maintained as the room floor was smelly as well as the room. In the room, the wall paper was damaged in several places, there was noise came from the upstairs in the bathroom which disturbed me during my sleep and the hot water was not smooth when I used shower. I used... More 

Helpful?
1 Thank Halu_Halu_Halu
MarriottPutrajaya, Public Relations Manager at Putrajaya Marriott Hotel, responded to this review

Dear Halu, Thank you for taking the time to share your recent experience at the Putrajaya Marriott Hotel with us. As the cleanliness of our hotel is a key priority, I am very sorry that your Guest room fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to... More 

Level Contributor
112 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here in July 2016 for a conference. Room 860 with club access. Hotel is under renovation, as of July 2016 cob floor is gutted and is in a temp room. Maybe delay visiting here until 2017 or 2018. The rooms are really tired, Marriott are in process of a major room renovation, it's overdue. As a conference venue it's... More 

Helpful?
Thank Ham M
MarriottPutrajaya, Public Relations Manager at Putrajaya Marriott Hotel, responded to this review

Dear Ham M, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Putrajaya Marriott Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology . We have shared... More 

Bandar Seri Begawan, null, Brunei
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is brand in terms of size. Interior is ok but I find it a bit outdated and old. Gym and swimming pool was clean. Breakfast and lunch buffet were delicious and standard quality. Asian food. Noticed a few of the waiter were not local. Room space was big but again feels outdated and old. Toilet was clean but definitely... More 

Helpful?
Thank high4adventure
MarriottPutrajaya, Public Relations Manager at Putrajaya Marriott Hotel, responded to this review

Dear Valued Guest, Thank you for your valuable constructive comments which will help us improve where possible. Rest be assured that comments extended will be taken into serious consideration by all heads of section. Renovations will be starting very soon, and we hope to have you very soon to experience our revamped guest rooms. Sincerely yours, Adam Iskandar Marcom Executive... More 

Petaling Jaya, Malaysia
Level Contributor
190 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The seminar room may not be new but cold and conducive for a day's work. The food is reasonably varied and delicious. This is a good get-away place for planning and appraisal works away from office. Marriot is now a much better place as it is now next to IOI City Mall which houses entertainment, food and shopping.

Helpful?
Thank PohTrip
MarriottPutrajaya, Public Relations Manager at Putrajaya Marriott Hotel, responded to this review

Dear Valued Guest , Thank you for taking some of your time to complete this review. We are happy to hear that you had a good time but we would like to make your next visit a better and a memorable one. We hope to see you very soon. Sincerely yours, Adam Iskandar Marcom Executive adamiskandar@marriottputrajaya.com More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This used to be a great place to relax a few years back with very well appointed rooms. Now the rooms have been run down with bad quality floor carpets, stained carpets, bad quality linen and bathrooms need renovation. Smelly rooms

Helpful?
1 Thank srinivas v
MarriottPutrajaya, Public Relations Manager at Putrajaya Marriott Hotel, responded to this review

Dear Srinivas, Thank you for taking the time to share your recent experience at the Putrajaya Marriott Hotel with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The hotel has 380 elegant and spacious guestrooms, 73 Executive rooms and 35 exclusive suites. All rooms are regulated by international standards with the Revive(R) Bedding Collection of soft, silky, 300 thread count sheets, custom sheeted duvets, fluffy pillows and extra soft mattresses. All rooms feature a colour television with satellite channels, IDD telephone, Internet access, personal in-room safe, steam iron and ironing board, and bathrooms with a separate bath tub and glass shower cubicle. ... more   less 

Additional Information about Putrajaya Marriott Hotel

Address: Ioi Resort City | Sepang Utara, Putrajaya 60520, Malaysia
Location: Malaysia > Wilayah Persekutuan > Putrajaya
Price Range: $85 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Putrajaya Marriott Hotel 5*
Number of rooms: 488
Reservation Options:
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Also Known As:
Marriott Putrajaya Hotel Putrajaya
Putrajaya Marriott
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