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I always stay at the hotels under Le Club Accorhotel, mainly Novotel and Ibis, and always have good experiences for their hotel in Korea, Singapore and Indonesia.
First time I stay in Pullman and thought they are the upper brand under Accorhotels but turned out...More
5 Thank Shangpeng
Response from Christophe K, General Manager at Pullman Putrajaya LakesideResponded August 1, 2014
Dear Guest,
Thank you for sharing this.
We will be taking corrective measures on the issues concerned.
Nonetheless, hope to see you again in our hotel for us to be in better service to you.
Thank you.
Christophe Keramaris
General Manager
Pullman Putrajaya Lakeside
Seriously, how can you call Pullman a five star hotel? This is a more of a 3 star hotel with a 5 star name. I'm paying top dollar for deplorable service and maintenance that even a 2 star hotel wouldn't be caught doing.
And here's...More
1 Thank KennethYu
Response from Christophe K, General Manager at Pullman Putrajaya LakesideResponded August 1, 2014
Dear Guest,
Thank you for your comments.
We have taken these issues to be addressed to respective department heads concerning the service provided by housekeeping, restaurant and the product knowledge by the team members. The management will ensure training will be in placed to enhance...More
There are no shops nearby, so if you want to shop, go to malls, visit hawker centres, Putrajaya is NOT the place. As the administrative capital, it's a place of government departments and a few hotels.
Book here for a quiet getaway from it all,...More
Thank SmartTraveller007
Response from Christophe K, General Manager at Pullman Putrajaya LakesideResponded July 24, 2014
Dear Guest,
Thank you for sharing your review with us.
We are glad that you enjoyed the hotel stay experience especially on the room condition, kids club and dedicated games room.
Hope to see you again in our hotel for your second stay in Putrajaya....More
We selected this hotel not too far from the Kuala Lumpur International Airport for a short break (4 days) of a long intercontinental flight from New Zealand to Europe.
Negative:
The hotel lies in a flight path of the nearby airport. A free airport shuttle...More
Thank TeHaumi
Response from Christophe K, General Manager at Pullman Putrajaya LakesideResponded July 23, 2014
Dear Guest,
Thank you for your kind comments during your last stay with us.
We shared your concern on the complimentary shuttle as stated in the online booking system. The information will be updated for the clarification of all.
Nevertheless, we are glad that you...More
At the time of this review, it is still the month of Ramadan (fasting month). Usually hotels in Malaysia will have special offer for rooms and meals during this month. This year we took the opportunity to go somewhere nearer but still gives us the...More
Thank tonyhks
Response from Christophe K, General Manager at Pullman Putrajaya LakesideResponded July 23, 2014
Dear Guest,
Thank you for the comments.
We are glad that you enjoyed your overall stay experience with us. The management team, in fact, is working on the additional signage as part of our Pullman Repositioning campaign.
Nonetheless, drop by and visit our hotel again...More