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G Hotel Gurney

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G Hotel Gurney
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1,393 Reviews from our TripAdvisor Community

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Showing 1,276: English reviews
Bangkok, Thailand
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is connected to one of the largest shopping mall in Penang. The view was great and price was reasonable. The hotel is just opposite the beach. Staff was really friendly and helpful. We had a great stay.

Helpful?
Thank N_Nanny_Sith
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Thank you for staying recently and we are glad that you overall enjoyed the experience. We look forward to the welcoming you back in the near future. Kind regards, Michael Hanratty General Manager More 

M'Sia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is great as it connection to a mall and street food are few mins away. Public bus which bring you to around penang is about 10 mins as well. Room are comfy and breakfast selection is great too. However, front staff are not well equip with tourist information. When asked where to get public bus to town, their reply... More 

Helpful?
Thank Fiolsn
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, We would like to thank you for posting your recent experience on Tripadvisor. It was good to know that overall you enjoyed your stay however I have also spoken with our Chief Concierge to do some re training with the team of the latest tourist information. Once again, thank you for taking the time to write and we... More 

Level Contributor
499 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 382 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I would have given it excellent if not for a few encounters with front desk staff. They were not very pleasant (but not rude) when we checked in or asked queries. Apart from that the hotel and rooms are very nice. Location is probably one of the best in penang island as it's next to 2 major malls (where food... More 

Helpful?
Thank Julian F
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Thank you for sharing your opinion on Tripadvisor. I am really sorry to read of the service rendered by our Front Office and we will be reviewing with our Front Office Manager so appropriate action can be taken to improve upon this. In regards to your comment of insufficient car park, we would like to inform you that... More 

Hong Kong, China
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is our second visit to this hotel . As I said last year , nothing beats the location . This time we tried its so called "Businessman package" . From the hotel's own website ,this package looks very attractive , even though the room rate is 20% higher than what you would get from booking from other websites. How... More 

Helpful?
Thank rcllaw
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Firstly, I would like to offer my sincere apologies for your experience at the hotel. It is never our intention to upset our guest and the circumstances which you describe are certainly not acceptable. Please rest assured that your comments have been shared with our relevant department heads and we will reviewing the package for improvements. Our apologies... More 

Semarang, Jawa Tengah, Indonesia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel, the deluxe room was very comfortable. You can find meal easily. And it's near from gurney local food court. The view was outstanding. The only one that bad was the wifi. Wifi's Signal strength is good but the speed only got below 2mbps. Btw, they got very nice lobby and cafe bar.

Helpful?
Thank Martin M
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience. I was sorry to read that the internet connections did not seem to function properly during your stay. We do offer a dedicated 150 MB internet line and the usage is monitored on a daily bases to ensure we have enough bandwidth however we will review to... More 

Singapore, Singapore
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We travelled as a family of 10 with elderly and kids for a short vacation in Penang. The hotel has an excellent location and is very modern, elderly and kids friendly. We love the spacious rooms, lovely bed and good breakfast. G Hotel is nestled between 2 great Shopping Malls (Gurney Plaza and Paragon Gurney) and great food and great... More 

Helpful?
Thank Angietsw
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, First and foremost, thank you for choosing G Hotel Gurney as your preferred accommodation and thank you for recommending our sister property – G Hotel Kelawai on Tripadvisor. Once again, we thank you for your valuable feedback and look forward to welcoming you back in the near future. Kind regards, Michael Hanratty General Manager More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

1. The dining area for the Breakfast was very poorly eqipped with fod and manpower . On a Sunday morning, most guests including me strotted down for breakfast around 9 am ,But there was hardly any food left- though the kitchen only closes at 10 am . When asked numerous times to top up the food, we were given a... More 

Helpful?
1 Thank siva387
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, First of all, please accept my sincere apologizes regarding the less than satisfactory Food & Beverage experience. As the hotel was running very high occupancy during that particular period, this did result in the slow replenishment of food during breakfast. However this is definitely not an excuse to turn our guest down, hence a comprehensive action plan will... More 

Sydney, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is perfectly located on Gurney Drive...looking into the sea and nestled in between two great shopping centres. Rooms are clean, service is great. There is always something happening...for everyone includes the kids.

Helpful?
Thank Andrew R
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Thank you for staying recently and we are glad that you overall enjoyed the experience. We look forward to the welcoming you back in the near future. Kind regards, Michael Hanratty General Manager More 

Minneapolis, Minnesota
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We loved our recent stay at G Hotel Gurney. Excellent service from the staff. The room was ocean-front with a beautiful view of the ocean and Gurney Drive. Bed was very comfortable. The bathroom was spacious and very nice. Mini bar was stocked with water and canned drinks. Replenished regularly. Housekeeping was great and prompt. The hotel is modern and... More 

Helpful?
1 Thank AmericanNyonya
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Thank you for posting your recent experience on TripAdvisor and we are glad that you enjoyed your overall stay with us. We have noted on the comments of the safe and will look into how we can improve this. Once again, thank you for sharing with us and we look forward to welcoming you back in the near... More 

Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked 2 rooms for my family of 5 for 2 nights from 21 to 22 June 2016 in early March. Arrived early around noon(due to morning flight). Was told two adjoining rooms on the 8th floor were reserved for us. However, we were told we can only check in at 2 pm. We went back at 2 pm sharp and... More 

Helpful?
Thank Kim Poh L
PenangGHotel, General Manager at G Hotel Gurney, responded to this review

Dear Guest, Thank you for taking the time and sharing your opinion with us. I regret to inform that due to high occupancy during the period of your stay, there was a heavy departure and arrival, hence the room was unable to be ready on time. However this is definitely not an excuse to delay your check in and our... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
G Hotel is your urban thirst quenching oasis, prime for both discerning business and leisure travellers. Grand as it can be, the entrance lobby itself speaks volumes of the exclusivity of what lies within. Furnished with contemporary designs like the iconic Spoon Chair by Kartell, Felt Chair by Capellini and Shell Chair by Hansen, douse your senses with visual elegance and ergonomic comfort aimed at turning even the simplest act of waiting into a unique one. Rich in modern contemporary architecture and opulent interior designs, the 312-room hotel evokes a sense of grandeur, one which is left for you to experience. ... more   less 

Additional Information about G Hotel Gurney

Address: 168A Persiaran Gurney, George Town, Penang Island 10250, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Price Range: $120 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — G Hotel Gurney 4.5*
Number of rooms: 312
Reservation Options:
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Also Known As:
g Hotel Georgetown
g Hotel Penang
G Hotel Gurney Penang/George Town
Hotel Style:
#2 Business Hotel in George Town
#6 Luxury Hotel in George Town
#6 Family Hotel in George Town
#7 Romantic Hotel in George Town
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