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I usually stay here, but this year- worst experience ever. We were there for 3 nights. The rooms had baby cockroaches running around, we told the cleaners but they just ignored. Secondly, they gave us the 35th floor, and the toilets were a nightmare- every...More
I don't want to be the typical dissatisfied guest but this hotel clearly is not well maintained and I cannot help but share our initial experience.
We arrived from our flight before midnight, tired and in need of a rest as we go to the...More
i was here for 2 nights with friends just to have a first look at Penang
hotel is old, but its nice and clean with no issues due to the age.....the pool is nice but the terrace bar / restaurant was never open
Excellent service from doorman - attentive, helped us hail taxis, helped with luggage. Breakfast buffet great - fresh buns, noodles, Nasi Lemak. BUT, room safe out of order, cockroaches, blinds could not be drawn, laminate floor buckled from water damage, light switches inconvenient to use,...More
I don't usually write review about hotel but it's really a bad experience staying here this time. We stayed here back in 2014 it's was old but things work out pretty good, we did enjoy our stay. Fast forward to 2017 july, we thought the...More
Thank jiannbing l
Response from WangChenYee, Hotel Manager at The Northam All Suite PenangResponded 1 week ago
Dear Jiann Bing,
Thank you for taking time to share your feedback with us. Please accept our sincere apology for the unfavourable experience you encountered during your stay. I have shared your feedback with the respective managers and the issues mentioned in your review have...More
$41 - $120 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#6 Spa Hotel in George Town
#15 Luxury Hotel in George Town
Non-Smoking Rooms ,
Number of rooms
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