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The Northam All Suite Penang

Traveler (571)
360
Panoramas (39)
Room & Suite (547)

About

#54 of 97 hotels in Penang Island
Location
Cleanliness
Service
Value
The Northam All Suite, Penang is strategically located in the heart of Penang's commercial and leisure district. The hotel offers easy access to the city's historical and cultural landmarks. The spacious suites, refined with homely earth tone finishings, Jacuzzi and modern amenities will pamper your every whim.The 142 splendidly furnished and cozy suites are replete with opulent accommodations complete with panoramic views of the iridescent sea. Watch the sky light up in a glorious sunrise or end the evening with the sunset as day turns to dusk. This is a stay in ultimate indulgence. The Hotel is located in the heart of the new business and commercial district and less than five minutes away from all major shopping complexes and Gurney Drive. It is 20 km away from the Penang International Airport, approximately 20 minutes by road or 4 hours drive via the North-South Expressway from Malaysia's capital city, Kuala Lumpur.
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Property amenities
Pool
Restaurant
Room service
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
627Reviews
6Q+A
100Room tips
Traveler rating
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  • 57
  • 69
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Popular mentions
The location was great with nice scenery. However, everything in the hotel room needed a big change. The first room we were given has a wet smell and the bed sheet and pillow feels wet when you touch. We asked for another room and the process was easy and quick which is great.
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Arrived around noon and was pissed right after arriving. Housekeeping in the room went we enter our room but that is only the start of the miserable day. Lights not working room dusty and best part is we make a complain to the manager Steve and he could tell us this is a bypass
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This is very lousy checking I process. We booked 2 rooms under same name but we can't check in with 1 IC. They insisted chheckinnuaing 2 ic. This is the first time we experience this. Bad process. Will not come back again.
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The staff I met are the pillars of this hotel. Pleasant and wonderful, above all helpful and kind. They chatted with us even on an informative level with vast knowledge of the island and history. They are credit to this organization . Ms Jessie (Jacintha) from the front desk
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Response from WangChenYee, General Manager at The Northam All Suite Penang
Responded 4 weeks ago
Dear Mr Angelo, Thank you for sharing your wonderful experience with us. We are grateful to learn that you and your wife were delighted by the authentic hospitality delivered by our team, especially from our Assistant Front Office Manager Jess. We are also pleased to hear that you enjoyed the spacious suite, breakfast and our infinity pool with mesmerizing view from the 9th floor. Once again, thank you for your kind words and all of us at the Northam are looking forward to welcoming you and your wife back to our hotel in a near future. Best Regards, Wang Chen Yee General Manager
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Upon check in, my card I have used to book the room cannot go through, they are not allowed me to pay by cash or debit card as their reason because it is a online booking. They only advised to update new credit card number for them to proceed the charges,I think through their
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Response from WangChenYee, General Manager at The Northam All Suite Penang
Responded 4 weeks ago
Dear Ms Leisha, Thank you for taking time to share your experience with us. We regret to learn the unpleasant experience you encountered during your stay and please accept our sincere apology for the inconvenience you experienced. I will share your comments with the respective Department Head for them to take immediate actions to address the issues mentioned in your review. Thank you again for your candid feedback and we look forward to another opportunity to welcome you back to the Northam. Best Regards, Wang Chen Yee General Manager
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PRICE RANGE
$41 - $81 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
northam all hotel georgetownnortham all suite georgetownnortham all suite hotel georgetown
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
142
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