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Eastern & Oriental Hotel

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Eastern & Oriental Hotel
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3,053 Reviews from our TripAdvisor Community

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Showing 2,652: English reviews
Darwin, Australia
Reviewed January 10, 2016

The E&O delivered all that it promised and more. Staff blend professional and personal service with a discretion and attention to detail reminiscent of more elegant times. No harsh glare of neon lights or head banging music blaring at you here. Just simple good manners and a level of service rarely seen. I particularly loved the pool area in the...

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Helpful?
Thank LindaFaz
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us. It is definitely great to hear that everything went perfect during your stay. Your feedback is much appreciated and we look forward to welcoming you back again soon. Kind regards, The Management

Rockdale, Australia
Reviewed January 10, 2016

I just happened to come across this beautiful EASTERN & ORIENTAL HOTEL during my sightseeing daily walks around Penang Rd on Monday 07/12/15. I decided to ask at the main entrance if its possible to take a look inside without having a booked room. I'm given the freedom to look around and on first glance I'm impressed with it's amazing...

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Helpful?
Thank Stephen N
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for taking the opportunity to visit the Eastern & Oriental Hotel and the photos you have uploaded with this review. It is great to know that it was a worthwhile visit with memorable experience. We certainly look forward to the pleasure of welcoming you again, maybe even for staying at the Eastern & Oriental Hotel....

Sydney, Australia
Reviewed January 8, 2016 via mobile

Checked in yesterday. So far it's lovely but would have liked to have been upgraded as its our 25th wedding anniversary. Room is well appointed but bathroom is just as big as room. Breakfast was more than you could ask for and swimming pool is gorgeous.

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Helpful?
Thank Amber M
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for choosing the Eastern & Oriental Hotel as your preferred venue to celebrate your Wedding Anniversary and for sharing your experience on Trip Advisor. Staying with us on this special occasion must have been very special and memorable. It has been a pleasure having you as our guest and we look forward to your...

Singapore
Reviewed January 8, 2016

It is overall a great hotel. The staff is polite and helpful. The view is splendid with quite 180 degree sea view outside your room window. The room is spacious and good enough for a family. You can really have a relax stay here. It is very rare you can find such an amazing heritage hotel nowadays. But wifi is...

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Helpful?
Thank Oliver_li
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us. It is wonderful to learn that you have enjoyed your stay. As we exercise continuous improvement, we have taken note of your feedback on areas that require greater attention and improvement. Do visit us again should your travel brings you back to Penang and we look forward to welcoming you...

The Hague, The Netherlands
Reviewed January 7, 2016 via mobile

We had booked a suite in the old part, but asked for another one as we didn't want to be on the ground floor level and had booked a room with a view and we ended up in a luxury suite in the new parf on the 7th floor.. wow what a room!. Very spacious, clean and new with a...

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1Thank Ronald_jelle
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for your recent stay with us and for sharing your appreciation of the Eastern & Oriental Hotel in this review. It is wonderful to hear that you had a wonderful stay and we look forward to the pleasure of welcoming you back again in the near future. Kind regards, The Management

Sydney, Australia
Reviewed January 7, 2016 via mobile

The hotel itself I can only describe as pure opulence! Walking into the hotel I felt like I was being transported back in time. Having caught the ferry from Langkawi we were able to walk to the hotel from the ferry terminal. We mistakingly entered the hotel at the wrong wing (there are 2 - each with their own reception...

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Helpful?
Thank Carmenere007
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for your recent stay with us and for posting a review on Trip Advisor. We are delighted to learn that you have enjoyed your accommodation experience, the breakfast and impeccable service. As we exercise continuous improvement, we have taken note of the feedback you have kindly highlighted on areas for improvement. Once again, thank you...

Reviewed January 6, 2016

I had the best time in this hotel. We were put up in the heritage building, and the room was simply fantastic! The decor of the room does not compromise the heritage integrity of the hotel, aiming for old-time luxury that just feels cozy, lush and comfortable. The staff are all very friendly and super helpful and attentive. Finally, the...

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Helpful?
1Thank Khalid M
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us in November and for sharing your appreciation of the Eastern & Oriental Hotel in this review. It is wonderful to hear that you were impressed with your suite in the Heritage Wing, the breakfast and the impeccable service. It has been a pleasure having you as our guest and we look...

Bali, Indonesia
Reviewed January 5, 2016

Had a lovely new year stay in this hotel. Very special. rooms and bathrooms excellent. The views are stunning. walking distance to GeorgeTown heritage area which is special. Good wifi, excellent gym, fun bar and the 1885 fine dining restaurant excellent. Staff friendly and helpful. two pol, but having said this, its my only criticism. I tried on 3 days...

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Helpful?
Thank Kuta53
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us. It is wonderful to learn that you have enjoyed your stay and do visit us again should your travel brings you back to Penang. We look forward to welcoming you back. Kind regards, The Management

Reviewed January 5, 2016 via mobile

Wonderful colonial style hotel with superb service, large rooms with seaside view. Book a room in the old part of the hotel and indulge yourselve in 'tempo doeloe'. Good restaurants, 2 swimming pools, one in the garden and one on the 6th floor at the new building, both seaside view.

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Helpful?
Thank Saskia v
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Many thanks for choosing to stay with us. It is great to know that you have enjoyed your stay and we look forward to the pleasure of welcoming you back again in the near future. Kind regards, The Management

India
Reviewed January 5, 2016 via mobile

The location was perfect; walking distance to most places in Georgetown. We took the standard room in the heritage wing. It had sea view and was very roomy. Great for our 10 and 12 year olds. No extra charge for the kids was nice. We used the pool on the 6th floor in the new wing. They have complimentary wine,...

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Helpful?
Thank glutenfree4life
EasternandOriental1, Group Director of Sales & Marketing at Eastern & Oriental Hotel, responded to this review

Dear Valued Guest, Thank you indeed for staying with us and we are most pleased that you had a pleasant stay here. It is definitely great to hear that you enjoyed your accommodation in the Heritage Wing and the hotel’s ideal location suited your requirement. We appreciate your compliments on the areas that we have served you well. Once again,...

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Heritage Wing Pool (18)
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Heritage Wing Premier Suite (54)
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Heritage Wing Writers Suite (51)
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Victory Annexe Corner Suite (71)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Eastern & Oriental Hotel is the embodiment of both a special time and a special place. For well over a century, this remarkable hotel - known simply as 'The E&O' to generations of travellers - has stood as a testament to the grand elegance of the British colonial era. In many ways, it has also come to represent Penang itself; its story inextricably woven into the island's history, its traditions an indelible part of many a traveller's treasured memory, its name synonymous with the magical island once known as The Pearl Of the Orient. ... more   less 

Additional Information about Eastern & Oriental Hotel

Address: 10 Farquhar Street, George Town, Penang Island 10200, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Price Range: $130 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Eastern & Oriental Hotel 5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern & Oriental Hotel Penang/George Town
Hotel Style:
#1 Business Hotel in George Town
#2 Luxury Hotel in George Town
#2 Family Hotel in George Town
#3 Romantic Hotel in George Town
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Questions & Answers

Here's what travelers have asked, with answers from Eastern & Oriental Hotel staff and other travelers.
46 questions
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Singapore, Singapore

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Questions? Get answers from Eastern & Oriental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for front facing”
 of 5 bubbles ROTOVEGAS, 2 days ago | Read review
“The older hotel is the best, as it is the original and just oozes charm.”
 of 5 bubbles cheryld971, 3 days ago | Read review
“High level rooms are commendable.”
 of 5 bubbles dmlcheung, 6 days ago | Read review
“Pay more money to get a good view if you need one otherwise all the rooms on the escape diagram on the door look large”
 of 5 bubbles 577JohnD577, 1 week ago | Read review
“Corner suites with access to the Planters lounge are excellent value”
 of 5 bubbles 650tonyr, 1 week ago | Read review
5 of 5
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