We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

The Gurney Resort Hotel & Residences

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
The Gurney Resort Hotel & Residences
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

452 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 432: English reviews
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Very huge hotel and nice environment. Nice swimming pool and there are a lot of food around the hotel. Hotel is very clean and the facilities are very good. However the staff in this hotel is not very friendly and they are never seen in the hotel

Helpful?
Thank WCFoo
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear WCFoo, Thank you for leaving us your honest review and for being our guest recently. Please accept my apology for the below our usual standard of service you received during your stay with us recently. We take your comments constructively and steps have been taken to improve our overall guests' experience. I am glad you were happy with the... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stayed in this hotel for 1 night only. Room was large and spacious , though the hotel itself didn't seem to be well maintained in particular the lifts which were very noisy. For the parking area, it seems to us there was only a stairs up and not a lift . So you would need to drop off all luggage... More 

Helpful?
Thank Kenneth Ooi B
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear Mr Ooi, Thank you for leaving us your honest review and for being our guest recently. Please accept my humble apology for not meeting some of your expectations during your recent stay with us. We take your comments constructively and steps have been taken to improve our overall guests' experience. I am glad you like our large and spacious... More 

1 review
2 of 5 stars Reviewed yesterday NEW via mobile

The room is old and unpleasant smell. Lights were dimmed and some spots were moulded. Furniture are rustic and smells. The floor is dirty before we entered the room. The room is spacious and price is reasonable.

Helpful?
Thank Valerie C
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear Valerie C, Thank you for leaving us your honest reviews and staying with us recently. Please allow me to apologize for not meeting your expectations, we will take your comments constructively and will ensure that all the shortfalls will be rectified to improve our overall guests' experience. I hope you will give us another opportunity to serve you again... More 

Travelers are raving about these George Town hotels

London, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My boyfriend and I stayed at the hotel for 3 nights. It was lovely and quiet and great location on the front. The infinity pool area is clean well maintained to make a lovely break from walking around George Town. The staff were really helpful and spoke good good English. I Would recommend the hotel if you are making a... More 

Helpful?
Thank meaghanlawday
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear meaghanlawday, Thank you for taking your time to drop us a review and for being our guest recently. Your encouraging comments have been shared with the team and I have no doubt this will spurred them to improve further to ensure our guests receive the best experience while staying with us. Thank you once again and looking forward to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Concierge helpful, his name is Danesh guide for me good place to enjoy my trip. Good service, room OK, breakfast almost Malaysian, Indian and Chinese food everyday . Elevators to rooms was not lock for guest. Maybe will come back for next trip.

Helpful?
Thank Gia An N
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear Gia An N, Thank you for taking your time to drop us a review and for being our guest recently. I am glad to know that you were happy with your room and the service from our hotel. I am also elated to hear that Danesh has made your stay memorable with his exceptional service. He is a great... More 

Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We are on the 18th floor and the view is great up here. It is just too bad that the rooms are just bad... Hot water is not working at all... The rooms are in dire need of renovations, there are holes on the curtains, holes on the bed sheets, yellow stains on the towels. Asked for reception to send... More 

Helpful?
Thank Cliff S
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear Cliff S, Thank you for taking your time to drop us a review. Please allow me to apologize for all the inconveniences caused during your recent stay with us. Your comments on various areas have been looked into and we are striving to ensure that these shortfalls will not reoccur in the future. I sincerely hope you will give... More 

singapore
Level Contributor
83 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Huge room, bathroom, slightly noisy aircon, a bit musty and a decor from the distant past but for the real estate not bad value. Front desk and cleaning staff were friendly and efficient. High floors so you can have a nice view, lots of eateries around and walking distance to the old town and the plush part as well. A... More 

Helpful?
Thank KeeponKrusing
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear KeeponKruising, Thank you for taking your time to drop us a review and for being our guest recently. Please accept my apology for failing to meet some of your expectations during your recent stay with us. Steps have been taken to ensure these shortfalls will not be affecting our guests comfort in the future. I am glad to know... More 

Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room is spacious and with nice scenery. Staff is helpful and polite. But I got a room with water stains on carpets and with smell if air-con is off. Bed sheets were dirty and has to request for a change. Elevators to rooms was not lock for guest, so anybody can go up to rooms when no guard.Hotel is old... More 

Helpful?
Thank Davidfamilly2015
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear Davidfamily2015, Thank you for taking your time to drop us a review and for being our guest recently. Please accept my apology for failing to meet some of your expectations during your recent stay with us. Steps have been taken to ensure these shortfalls will not be reoccurring again in the future. I am glad to know that you... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is good hotel for relax & free from the city hustle & bustle. Yet near to 2 large shopping malls. Good place to stay in Penang. Good hospitality specially to the Concierge Danesh for providing information about the city, tour sites direction & place of interest to visit. Thank you.

Helpful?
1 Thank Jason M
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear Mr Medina, Thank you for taking your time to drop us a review and for being our guest recently. I am glad to know that you were happy with your room and the location of the hotel. I am also elated to hear that Danesh has made your stay memorable with his exceptional service. He is an asset to... More 

Singapore, Singapore
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for two nights. The hotel needs some serious revamp as a lot of things in the room were breaking down. The aircon in our room had water leaking and the carpet was soaked. One of the two aircon units in the living room area was also spoilt and could only be fixed on the 2nd day. However,... More 

Helpful?
Thank darmiint
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear darmiint, Thank you for staying with us and taking your time to drop us a review. Please accept my apology for the shortfalls that you have encountered during your stay especially on the air conditioning units. We taken steps to replace these problematic air conditioning units in stages. I am glad that you love the location and the view... More 

Questions? Get answers from hotel staff and past guests. Ask a question

268 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (267)
Viewed
Pool/Beach Area (25)
Viewed
Room/Suite (85)
Viewed
View from Room (32)
Viewed
Hotel & Grounds (19)
Viewed
Dining (7)
Viewed
Bathroom (32)
Viewed
Other (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these George Town hotels
0.3 mi away
The Northam All Suite Penang
The Northam All Suite Penang
#35 of 78 in George Town
3.5 of 5 stars 427 reviews
0.1 mi away
Evergreen Laurel Hotel
Evergreen Laurel Hotel
#28 of 78 in George Town
4.0 of 5 stars 678 reviews
0.8 mi away
G Hotel Gurney
G Hotel Gurney
#15 of 78 in George Town
4.0 of 5 stars 1,388 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Bayview Hotel Georgetown Penang
1.9 mi away
The Royale Bintang Penang
The Royale Bintang Penang
#13 of 78 in George Town
4.0 of 5 stars 472 reviews
0.7 mi away
G Hotel Kelawai
G Hotel Kelawai
#11 of 78 in George Town
4.5 of 5 stars 207 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Brimming with matchless elegance, top-notch provisions, and cordial, genuine service, The Gurney Resort Hotel & Residences in George Town, Penang, Malaysia truly stands out among the multitude of hotels in the locale. We invite you to bask in well-appointed suites replete with essential amenities, such as free Wi-Fi Internet access, cable TV, and a private bath with jacuzzi. Business travelers can use spacious and well-lit conference halls, while holidaymakers can have a relaxing time in our restaurant, pool, and spa. Sitting along the tourist belt of Gurney Drive, adjacent to the Central Business District, our 4-star resort is a few kilometers from the airport and ferry terminal. It also enjoys an address with easy access to shopping centers, like the Gurney Plaza, Gurney Paragon, and Batu Ferringhi night market. Moreover, it is just a short drive away from several tourist attractions, such as the Kek Lok Si Temple, Penang Bird Park, and Snake Temple. With these wonderful features, The Gurney Resort Hotel & Residences in Penang truly is the preferred luxurious accommodation for any occasion at anytime. ... more   less 

Additional Information about The Gurney Resort Hotel & Residences

Address: 18 Persiaran Gurney, George Town, Penang Island 10250, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Price Range: $47 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Gurney Resort Hotel & Residences 3.5*
Number of rooms: 259
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Priceline, Asiatravel.com Holdings, Agoda, HotelTravel.com, Booking.com, Hotels.com and Travelocity so you can book your The Gurney Resort Hotel & Residences reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gurney Resort Hotel And Residences
Gurney Hotel Penang
Gurney Hotel Malaysia
The Gurney Resort Hotel & Residences Penang/George Town
Hotel Style:
#9 Spa Hotel in George Town
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay