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The Gurney Resort Hotel & Residences

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The Gurney Resort Hotel & Residences
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491 Reviews from our TripAdvisor Community

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Showing 469: English reviews
Malaysia
Reviewed 1 week ago NEW

Gurney has always made us feel welcomed from the time we were dating in 2008 up to coming bck with 2kids & the entire family... Great staff, great location with fantastic infinity adult pool. They even cater the need for your kids with sand place & wide children slides. A definite no worries of kids getting bored neither do us......

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Helpful?
Thank shasha195
Hong Kong, China
Reviewed 1 week ago

the room is tidy and clean, the location is near the sea and can get nice sea view in the room there are several coffee shops around the hotel, 15 mins walk to the night market, 10 mins walk to the shopping mall

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Helpful?
Thank tracyalways
Reviewed 2 weeks ago via mobile

i reached the hotel early in the morning and i went to the front desk and asked about check in time.. she said it was only at 3pm ..so i waited and i saw many people checking out and the staff even let people who just walk-in immediately checked in... so i went again and asked about check in and...

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Helpful?
Thank dk3101
Singapore, Singapore
Reviewed 2 weeks ago via mobile

This hotel has been around for ages, and there are many swanky and spanking new ones around Penang these days... My wife and I stayed here a few times during our earlier trips to Penang. It is affordable and comfortable, but pales in hospitality and luxury to new ones like the G Hotel Gurney, which is just down the road.

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Helpful?
Thank chyeguan
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear chyeguan, Thank you for taking your time to drop us a review in Tripadvisor. We are glad and appreciative to know that you have been supporting us throughout the years. The hotel will embark on an extensive renovation soon in order to ensure that our guests get the best experience staying with us in the future. Once again, thank...

Reviewed 3 weeks ago via mobile

We stayed here for 3 days and 2 nights. 30th floor. But for the high rise room, the view from our room os nice. Overall stay was good. The comfy bed and the cleanliness is well done. Breakfast spread is ok. Huge bathroom with bathtub. Nice view. Good location. Easy to grab a cab. There's a restaurant just outside the...

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Helpful?
Thank Mazni M
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear Mazni M, Thank you for taking your time to drop us a review in Tripadvisor. We are ecstatic to know that you had a wonderful time staying with us recently. It was indeed a pleasure to have you as our guest and we hope to see again soon if your travel plan brings you back to Penang. Once again,...

Petaling Jaya, Malaysia
Reviewed 4 weeks ago

I stayed here for 2 nights on 2nd and 3rd Nov 2016 with my family. On the second day after housekeeping had cleaned the room while we were out, I noticed that my body shower which was a new bottle (Origins brand) brought from home was very watery as if someone had taken some of it and replaced it with...

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5Thank suannk112
Reviewed 4 weeks ago via mobile

Stayed 2 nights at Gurney Resort. Excellent location, albeit traffic jam (typical if you're driving and I drove, lol). A bit jaded but all facilities are there. I had a little issue with the hot shower but was resolved instantly. The price is very reasonable. Shopping mall & restaurants nearby. Special mention to concierge, Danesh, excellent and helpful. Will definitely...

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1Thank Mark S
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear Mark S, Thank you for taking your time to share your experience in Tripadvisor. I am elated to hear that you have enjoyed your stay with us and was pleased with the service rendered by Danesh, our concierge assistant. He is an asset to the hotel who takes pride in ensuring all our guests have the best experience while...

Petaling Jaya, Malaysia
Reviewed 5 weeks ago

This hotel has all the entertainment that you can find on 7th floor. Sauna, gym, netball, beach volleyball, beach sand, kids pool with 2 slides and infinity pool for adults. You could spend time there even if it's raining as the play area is mostly covered. The room is huge and has a 3 seater sofa with a small dining...

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Helpful?
Thank eshmy19
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear eshmy19, Thank you for sharing your wonderful experience in Tripadvisor. I am happy to learn that you have enjoyed your stay with us recently and I hope we will be given the pleasure to serve you again in a very near future. Thank you once again for your patronage and Salam Sejahtera. Best regards, Dennis Cheng

Reviewed 5 weeks ago via mobile

Hotel was nothing over the top but has all the basic amenities. Spacious room. Pool is awesome. Breakfast spread are good. Good location. Walking distance to Gurney Drive where best of Penang food is served.

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Helpful?
Thank Nuzul I
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear Nuzul I, Thank you for sharing your experience in Tripadvisor. I am glad to hear that you have enjoyed our spacious suite, our infinity pool and the breakfast spread during your stay. I hope we will be given the pleasure to serve you again soon. Once again, thank you for your patronage. Best regards, Dennis Cheng

Reviewed November 1, 2016 via mobile

Big room is only a good thing in this hotel..hot water?? the hotel crew said need 1 hour on before and you can get a hot water for you bath or shower..food?is not very good.and They are lazy to clean the room at least we do complain.

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Helpful?
Thank George M
GurneyHotel, General Manager at The Gurney Resort Hotel & Residences, responded to this review

Dear George M, Thank you for sharing your experience in Tripadvisor. I am sorry we did not meet your expectations during your recent stay with us. May I trouble you to drop me further details (room number, date of stays and etc) of your recent stay to my email at gm@gurney-hotel.com.my. I will personally look into your comments. Thank you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
Brimming with matchless elegance, top-notch provisions, and cordial, genuine service, The Gurney Resort Hotel & Residences in George Town, Penang, Malaysia truly stands out among the multitude of hotels in the locale. We invite you to bask in well-appointed suites replete with essential amenities, such as free Wi-Fi Internet access, cable TV, and a private bath with jacuzzi. Business travelers can use spacious and well-lit conference halls, while holidaymakers can have a relaxing time in our restaurant, pool, and spa. Sitting along the tourist belt of Gurney Drive, adjacent to the Central Business District, our 4-star resort is a few kilometers from the airport and ferry terminal. It also enjoys an address with easy access to shopping centers, like the Gurney Plaza, Gurney Paragon, and Batu Ferringhi night market. Moreover, it is just a short drive away from several tourist attractions, such as the Kek Lok Si Temple, Penang Bird Park, and Snake Temple. With these wonderful features, The Gurney Resort Hotel & Residences in Penang truly is the preferred luxurious accommodation for any occasion at anytime. ... more   less 

Additional Information about The Gurney Resort Hotel & Residences

Address: The Gurney Resort Hotel & Residences 18 Persiaran Gurney, George Town, Penang Island 10250, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Price Range: $44 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Gurney Resort Hotel & Residences 3.5*
Number of rooms: 259
Reservation Options:
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Also Known As:
Gurney Resort Hotel And Residences
Gurney Hotel Penang
Gurney Hotel Malaysia
The Gurney Resort Hotel & Residences Penang/George Town
Hotel Style:
#7 Spa Hotel in George Town
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Questions & Answers

Here's what travelers have asked, with answers from The Gurney Resort Hotel & Residences staff and other travelers.
3 questions
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Questions? Get answers from The Gurney Resort Hotel & Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“good location”
 of 5 bubbles tracyalways, 1 week ago | Read review
“There is no good room to talk about when the whole hotel sucks. Go try G Hotel or Shangri La or something, just not this hotel pls!”
 of 5 bubbles ChoFair, Oct 18, 2016 | Read review
“Higher floor for great seaview”
 of 5 bubbles Yhteoh, Sep 29, 2016 | Read review
“Studio Suites for Families - Very Spacious”
 of 5 bubbles sivapc, Sep 13, 2016 | Read review
“request for high floor”
 of 5 bubbles , Sep 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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