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Hotel Jen Penang

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Hotel Jen Penang
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1,646 Reviews from our TripAdvisor Community

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Showing 1,413: English reviews
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

I enjoyed the stay in tis hotel as very comfortable n easy to move around the penang city very convenient for me as I enjoyed the location of the hotel very friendly staff .I always feel at home wen I am staying there tats why I like to stay in jen hotel. I will recommend to my friends all about... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank mlp0602
United Kingdom
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Enjoyed my stay, quick check in , no hassles, rooms are clean, service is good. Very clean all around the hotel. Nice places to relax in the hotel. Free parking is available as we hired a car. They have a trolley which provides late night snacks! How wonderful! Infused fruit water at entrance readily available. Close to shopping areas and... More 

Helpful?
Thank ShanaAdam
GavinWeightman_1, General Manager at Hotel Jen Penang, responded to this review

Dear ShanaAdam, Thank you for your 5-star review for Hotel Jen Penang. We are happy to hear that you enjoyed your stay with us. Thank you for your recommendation and we look forward to your return. Best regards, Gavin Weightman General Manager More 

Klang, Selangor
Level Contributor
61 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Firstly, the positives. The hotel location is excellent, the staff are friendly, checking in and checking out was a breeze. The complimentary Internet speed is very good, and unlike most hotel these days, they still provide a LAN cable for more stable connection if you need to plug in your laptop and get some serious work done. Breakfast was very... More 

Helpful?
Thank attw
GavinWeightman_1, General Manager at Hotel Jen Penang, responded to this review

Dear attw, Thank you for staying at Hotel Jen Penang and sharing your feedback on your recent stay in Tripadvisor. Your feedback is valuable to us and we have well taken note on your comments and will look into these matters. On a brighter note, we re glad that you enjoyed our excellent location, fast,free WiFi, good breakfast spread and... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed 6 days ago NEW

The staffs provide very good service. Very attentive to every request and friendly too. The room however is slightly old but nonetheless it's clean, and they are under going renovation now to renew it. Centrally located. The food from the restaurant however could be improve.

Review collected in partnership with shangri-la.com

Helpful?
Thank Albert20160825
GavinWeightman_1, General Manager at Hotel Jen Penang, responded to this review

Dear Albert20160825, Thank you for your review. We appreciate your feedback particularly, the attentive and friendly service rendered from the team. Indeed, we're in midst of the enhancement programme on our rooms and we look forward to welcoming you back to Hotel Jen in Penang. Best regards, Gavin Weightman General Manager More 

Bangalore, Karnataka, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Well cleaned,nice customer service and more value for money,pick up and drop services.Located at heart of the city,accessible to shopping and nice hotels.Food at this hotel more suits for Chinese than any other people.Better if they cover all types of food.

Helpful?
Thank Kumar M
GavinWeightman_1, General Manager at Hotel Jen Penang, responded to this review

Dear Kumar M, Thank you for your 5-star review. I am pleased that you had an enjoyable stay with us recently. We'll take note on the issues raised as well. The hotel is now undergoing enhancement programme in the rooms and we hope to welcoming you back to a brand new Hotel Jen Penang on your next visit to Penang.... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

Very convenient location & service is excellent. Clean environment. Friendly approachable staffs. Outside is taxi stand very easy to get taxi. Next to shopping mall within walking distance. Breakfast quite a variety choices.

Review collected in partnership with shangri-la.com

Helpful?
Thank azhu73
GavinWeightman_1, General Manager at Hotel Jen Penang, responded to this review

Dear azhu73, We are so glad to hear that you enjoyed your stay with us. We hope to welcome you back soon! Best regards, Gavin Weightman General Manager More 

Singapore
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Malls are within walking distance with the bus terminal just behind the hotel that has the hop on hop off shuttle. The hotel staff are really helpful when asking them for directions and room service. Will stay there again when in penang.

Helpful?
Thank doraf435
GavinWeightman_1, General Manager at Hotel Jen Penang, responded to this review

Dear doraf435, Thanks for your compliments on the hotel, especially the location and service rendered by our team. We look forward to your next visit with us. Best regards, Gavin Weightman General Manager More 

Singapore, null, Singapore
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Not just it is in the heart of most blogged food places, hotel Jen is also a stone throw away from major shopping centres! Customer services are excellent. Rooms are clean. Will come back to this hotel again if I go back penang.

Helpful?
Thank Syndi G
GavinWeightman_1, General Manager at Hotel Jen Penang, responded to this review

Dear Syndi G, We are so glad that you enjoyed your stay and managed to explore the nearby attractions. We look forward to welcoming you back in the near future. Best regards, Gavin Weightman General Manager More 

Hong Kong, China
1 review
3 of 5 stars Reviewed 1 week ago

I stay at the hotel from Aug 18-21. The staff I met (from the reception, luggage counter and tidying up) are helpful, friendly and professional. Thank you for the staffer at the luggage counter for showing me the way to scenic spots in detail and clearly, and the check-in lady for her hospitable service. Location is excellent as it is... More 

Review collected in partnership with shangri-la.com

Helpful?
Thank HKJ0ey
GavinWeightman_1, General Manager at Hotel Jen Penang, responded to this review

Dear HKJ0ey, Thank you for taking the time to share your experience at Hotel Jen Penang. We are delighted to see your positive comments and most importantly, the excellent service rendered by our team. Thank you again for sharing your feedback and we look forward to your return visit. Best regards, Gavin Weightman General Manager More 

Jakarta, Indonesia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Traveled with a group of 18 friends to Penang island, Malaysia. Penang island is a popular destination for local foodies and foodies alike from around the world. We went there for the food and of course, durian as the king of fruits. Apart from food and fruit, we were rather picky as to which hotel to stay in throughout our... More 

Helpful?
Thank Ali C. H
GavinWeightman_1, General Manager at Hotel Jen Penang, responded to this review

Dear Ali C. H, Thank you for your positive review. It is great to hear that you enjoyed our beautiful Penang and loved the good food here, particularly the king of fruits, durian. Thank you for your compliments on the hotel and stating that you would return, we hope to have you back with us and we can't wait to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Penang is known as the Pearl of the Orient. It's an island-city, dotted with untouched historic architecture down every street. Whether it's diving into the deep blue sea or strolling through the streets of history, Penang is inspiring - I can't wait to show you. Hotel Jen Penang is located in George Town. It is close to the city's prime commercial, business and shopping areas. Penang International Airport and Bayan Lepas Industrial Zone are only 15 minutes away. ... more   less 

Additional Information about Hotel Jen Penang

Address: Magazine Road, George Town, Penang Island 10300, Malaysia (Formerly Traders Hotel Penang)
Location: Malaysia > Penang > Penang Island > George Town
Price Range: $62 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Penang 4*
Number of rooms: 443
Reservation Options:
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Also Known As:
Traders Hotel Georgetown
Hotel Jen Penang George Town
Hotel Style:
#5 Business Hotel in George Town
#8 Family Hotel in George Town
#8 Luxury Hotel in George Town
#11 Romantic Hotel in George Town
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