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Straits Quay Suites

Traveler (33)
Room & Suite (20)
Pool & Beach (3)

About

#58 of 100 hotels in Penang Island
Location
Cleanliness
Service
Value
Most Luxurious family holiday of 4-5 members or a business trip for executives, it is a gorgeous and brand new property by the sea along the famous Gurney Drive area. It has an exclusive mall at ground floor which housed 20 international restaurants. It is located 5 minutes from Famous Gurney Drive Plaza, paragon malls, Island Plaza, One Stop Plaza and Tesco. The Straits Quay Suites are uniquely located at the award winning Straits Quay Marina and represent beautifully designed supersized of standard 1,000 sq feet ( usual 3 times size of normal hotel room) Family Suites for guests to experience Seaside livestyle. The Suites are impeccably furnished and ideal for single, couples or indeed family stays.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Shuttle bus service
Spa
Free internet
Wifi
Public wifi
Internet
Hot tub
Bar / lounge
Restaurant
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Room features
Suites
Family rooms
Air conditioning
Kitchenette
Refrigerator
Good to know
HOTEL CLASS
HOTEL STYLE
Family
33Reviews
5Q+A
5Room tips
Traveler rating
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Popular mentions
Huge room, good service, surrounded by TESCO and restaurants, the Nyonya Restaurant at 2nd floor is not bad if you are looking for Penang Nyonya food. You can get Subway and KFC (TESCO). Recommended for those who are here to meet family members.
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We booked our room through Air BNB. Check in was smooth as we organised to meet the owners Uncle at a specific time at the fountain out front. This could be a bit of a challenge without internet access. The apartment was a 1 bed 2 bath in North block on level 3 (pool level) which was great, spacious and airy with good amenities and spacious balcony overlooking the marina. We pretty much had the pool to ourselves everyday which was very peaceful but not great if you like a bit of action. Security and complex staff were very pleasant. Good selection of restaurants & small supermarket at the Quay although all on the pricey side for Penang. However, numerous restaurants, cafes & food-courts nearby along with Tesco in walking distance. Construction of the new island underway although did not really affect us with the double glazed stacking sliders it was very quiet. Also no mosquitos so could sleep with doors open if we wanted to. Good Wi-Fi but not much choice of TV channels, also standard of cleaning left a bit to be desired but all in all a peaceful, pleasant stay.
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First, the positives - lovely, spacious balcony overlooking the marina. The apartment is very nice with all needed amenities except a hair dryer. The kitchen is complete with microwave, stove top and a built in oven. There is also a washer-dryer machine in the kitchen. Yes, cutlery, mugs, glasses and some pots are even available. TV and wifi works well (except the tv in the bathroom). The bedrooms are nice with comfy beds. One can walk around the marina and the boardwalk to enjoy the sea view. The pool looks all right. The negatives - we had a lot of problems with the elevator access key as 50% of the time it did not work. There is also no office to seek help or get/return key as one has to call the contact person. No Qibla indicator in the apartment. If you enjoy watching the sunrise and sunsets, this is not the place as neither was seen when we were there. There is also no sea breeze except early in the morning. The rest of the time - hot and humid. There are some restaurants but most sell alcohol and are not Muslim friendly (except for Pappa Rich). Overall- very upscale 'Mat Salleh' vibe about the place. Not for Muslim families.
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Very disappointed!!! Checked in at 7pm and now is 11pm they off the Wi-Fi, off the TV, off the aircon!!!! This is suppose to be a family trip if TV also they off it, i might as well don't travel all the way here and sleep at my own house.
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I took the opportunity to stay at this self serviced apartment suites whilst I was visiting Penang . Booked the accomodation thru Agaoda.com The booking was done online n was fine ! The checking in process was tedious! One had no international data so it was hard to find out where I can obtain the keys to the apartment Thank goodness I have relatives that I could ring Agoda to get instructions n contact the person responsible to Hand over the keys! Suggestion made that the Suites should have a front desk manned from 2 pm to 5 pm for prospective clients to check in! The Suite itself is adequate but it needs mcrowave instead of a oven! The towels are a threadbare , need to have new ones! The Tv channels need to be cable! Had so much difficulty to have it rectified n still breaks down every 10 mins !!!!! N the internet was not turned on until I made several phone calls ! Location is excellent for tourists wanting a quiet , restful place to stay as they do have a good supermarket downstairs - Sam’s Gtocery ! I would recommend this place to stay but please improve on your checking in process , tv connections n internet availability
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PRICE RANGE
$64 - $127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
straits quay suites by e&o hotel penang island, straits quay suites by e and o
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
50
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