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Hotel Penaga

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Corner of Jalan Hutton & Lebuh, George Town, Penang Island 10050 Malaysia
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Traveler (525)
Dining (45)
Room & Suite (41)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#22 of 127 hotels in George Town
Location
Cleanliness
Service
Value
Travelers' Choice
Located in the heart of Georgetown, Penang, Malaysia, this hotel is a hotel with its own heritage charm while providing finest modern hotel expectations, is converted from a cluster of 15 pre-war terraces and shop-houses which spans along Hutton Lane, Transfer Road & Clarke Street. Within walking distance, the hotel is just a few minutes’ walk away from amazing heritage temples, pre-war heritage houses, churches, museum and variety of antique shops, restaurants & bars and not forgetting local hawker foods stalls.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Babysitting
Airport transportation
Spa
24-hour security
Paid public parking nearby
Parking
Wifi
Hot tub
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Car hire
Taxi service
Foot massage
Massage
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Family
Languages Spoken
English, Chinese, Dutch, Indonesian and 2 more
829Reviews10Q+A100Room tips
Traveler rating
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Popular mentions
Andika wrote a review Apr 2021
Penang Island, Malaysia46 contributions3 helpful votes
- Ac not so cold - Comfy bed - Room a bit dusty maybe room not be occupied for long time due to Mco - Heritage building with “rare” equipment very love it! - no breakfast provided during Mco/Cmco - Value for money
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Date of stay: March 2021Trip type: Traveled with friends
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Heng1011 wrote a review Aug 2020
Puchong, Malaysia64 contributions11 helpful votes
We booked this hotel in 3rd July 2020 based on the good reviews, but it was closed (not operating) started from MCO (June 2020). Either parties (Agoda or hotel) not inform us in advanced until we have arrived and a security guide referred us to the Vouk Hotel on 1st Aug 2020. In addition, it was too late for us to book another hotel upon arrival at 4pm and forced to check into replaced Vouk hotel (under same management). It totaly ruined our holiday mood. In fact, advanced call can be made and let us to decide continue on the booking or not. However, the hotel is still opening for booking now (2 Aug) although it was closed for operation. Totally not acceptable for this kind of irresponsible hotel management.
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Date of stay: August 2020Trip type: Traveled with friends
2 Helpful votes
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Gemmaa wrote a review Mar 2020
Swindon, United Kingdom44 contributions8 helpful votes
I loved this hotel, the architecture of it is amazing and found it to feel very local and well run. The room was very comfortable and well and interestingly furnished. The pool area was also very nice to take a break from the hot weather! Breakfast was really nice although they seemed rushed off their feet with not that many guests, what we had was very nice but it could be a suggestion to have the breads, yoghurt and fruit out as a buffet for people to get as they wish and then the main breakfast served as it is now, might help the staff and also less food waste. I also really appreciated the statement regarding their eco measures, so good and interesting to see what has been done at the hotel. Would definitely stay here again!
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Date of stay: March 2020Trip type: Traveled as a couple
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Tabea wrote a review Mar 2020
1 contribution
We liked our stay in your hotel. It was in the middle Georgetown so everything was in walking distance. The staff at the reception was very friendly and helped us a lot. Special thanks to Mirzhan from the restaurant who was very kind and remembered our preferences concerning breakfast. The rooms were moderately clean but could use a vacuum cleaner once in a while. The minibar was free but unfortunately everything inside was expired. We had a weird experience with a receptionist who brought us an outside delivery and was really rude since it was almost midnight. Overall, it was a nice stay with a few hiccups.
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Date of stay: March 2020Trip type: Traveled with friends
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Milly H wrote a review Mar 2020
Croyde13 contributions1 helpful vote
I was looking forward to staying at the Hotel Penaga and whilst some of the architectural and original features are lovely, the service and general upkeep of this hotel was a let down. The staff on the front reception desk were friendly and helpful. The staff in the restaurant seemed begrudging of customers. Often at least one of the coffee machines didn't work. The standard of food and selection at breakfast was poor. The spa bath in our room leaked when used. I noticed on the first day that our room door opened without the use of the key card and the batteries had to be replaced. The staff came and did this promptly. The batteries in our in room safe had to be replaced but I was told that the member of staff on reception couldn't do anything about that until another member of staff came back on duty. This took a couple of hours and I couldn't wait so had to leave it until we returned from a trip out although there were things locked in the safe that I needed such as cash. The pool area is quite tired and seems to be more of a smoking area. The spa was closed for the duration of our 5 day stay so I don't k ow what that was like. We didn't eat any meals other than breakfast at the hotel as the one occasion we came down for dinner at 8pm I was told that as they had 2 other tables with a total of 8 guests already in the restaurant, we would have to wait about 1 hour for food and that we'd be better going elsewhere. The restaurant across the road closes at 8pm or we would have gone there but as we'd been walking all day and were tired we opted for pot noodles in our room instead. We also went for breakfast at 7 or 7.30am and were the first there. After being seated I watched as the early member of staff, meant to be serving the breakfast customers was instead helping himself to the breakfast buffet, drinks and coffee. I thought that was pretty incredulous really and it's not something that I've experienced in the many other hotels we've stayed in in both Malaysia and Asia. The reproduction furniture is nice, the tiles are beautiful, it's in a great location within easy walking distance of the local attractions. Id return to George Town but I wouldn't return to the Hotel Penaga, I just left feeling disappointed and that it was a bit shabby with unhelpful staff.
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Date of stay: January 2020Trip type: Traveled with family
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PRICE RANGE
$72 - $92 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
45
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Frequently Asked Questions about Hotel Penaga
Which popular attractions are close to Hotel Penaga?
Nearby attractions include Chulia Street (0.3 miles), Kapitan Keling Mosque (0.3 miles), and Chowrasta Market (0.1 miles).
What are some of the property amenities at Hotel Penaga?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Penaga?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Penaga?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Penaga?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Penaga?
Conveniently located restaurants include Cheang Kee, Laksalicious, and Kimpo Famous Roasted.
Are there opportunities to exercise at Hotel Penaga?
Yes, guests have access to a pool during their stay.
Does Hotel Penaga have an airport shuttle?
Yes, Hotel Penaga offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Penaga?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Penaga?
The staff speaks multiple languages, including English, Chinese, Thai, Dutch, Indonesian, and Malay.
Are there any historical sites close to Hotel Penaga?
Many travelers enjoy visiting Armenian Street (0.5 miles), George Town (0.6 miles), and Cheong Fatt Tze - The Blue Mansion (0.3 miles).