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Merchant Hotel

55 Jalan Penang, George Town, Penang Island 10000, Malaysia
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57 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Bengaluru (Bangalore), India
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 4, 2016 via mobile

If you are in Georgetown it has to be Merchant hotel. The best hotel for the price you pay. The location of the hotel is great as its close to most of the tourist attractions. The room, bathroom, linens are all very clean and the bed is very comfortable. The buffet breakfast is decent. For our surprise the stay included... More 

Helpful?
Thank Sajidesdee
Western Finland, Finland
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 1, 2016 via mobile

We we arrived we got a good impression starting right at the front desk. The guy speaked proper english and was helpful. Room was extremely clean and onwards housekeeping worked well. Help was provided whenever needed. Bed was very comfortable. Breakfast was mainly good (sausages, pancakes and so on..). There is a bus stop next to the hotel (free CAT... More 

Helpful?
1 Thank Emma L
Sydney, Australia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 31, 2016

What a lovely little hotel this is. Wasn't expecting too much for the price which was really reasonable . Quick check in and out. Very clean hotel and the room was not large but had everything you needed. Bed was great, small balcony overlooking the street. Location fantastic as it was walking distance to everything Staff were so friendly and... More 

Helpful?
Thank Maureenandjeff
Selangor, Malaysia
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 2, 2016

The hotel located at the middle of the city so it kind of convenience to go others place for walk. Its near with most of other museum as well as many others attractive food stall during evening.the cleanliness of this hotel was superb.The bed , washroom all very clean. The tv signal also very good.The only thing is since the... More 

Helpful?
Thank crystal2288
1 review
2 of 5 stars Reviewed March 27, 2016 via mobile

The Hotel isn't four stars as they said. The breakfast doesn't worth more than 10 ringget and the resturant is so small. Some food has to be worm or hot but it was so cold. Cleanless can be 3.5/5 I will not do it again.

Helpful?
Thank Ahmad A
Langkawi, Malaysia
1 review
5 of 5 stars Reviewed March 17, 2016

When people says looks can be deceiving, its true. When we 1st walked in to Merchant Hotel, i was expecting the least as i've read many reviews bout it and nothing really good or anything interesting bout this hotel been written, well as for us, we would say the minute we stepped in we were wowwed by the staffs, we... More 

Helpful?
Thank faizalnoor1982
Penang Island, Malaysia
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 15, 2016 via mobile

Excellent staff, everyone was helpful, cheerful and smiled. The room was larger than expected for Asia, it was clean confortable and they provided comp water and juice in the room. Continential breakfast was adequate with the usual fruit, toast and cheese with some cooked options and ample coffee, tea or juices. The location was perfect on Jalan Penang and easy... More 

Helpful?
Thank lind14
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 12, 2016 via mobile

2 night business stay with a colleague. Clean room with nice bathroom. Average breakfast. Location is very near to various eateries. Line clear nasi kandar located just few steps away. Good room service. Receptionist Rowena was very friendly and helpful.

Helpful?
1 Thank Kalai Amuthan G
Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 6, 2016

This hotel has a tagline (come as a guest leave as a friend) seriously not sure where the management got the staffs from but i would give them an A+. They never fail to greet and smile all the time, they really made me feel at home. Keep up the good work guys, will definitely come back to stay with... More 

Helpful?
1 Thank NikiDiaz
Malaysia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 24, 2016

The room was nice. Clean bathroom and nice decoration. Walking distance to the famous Sup Hameed in town. Great breakfast and there a parking space at the back of hotel. Location in the middle of town. Easily access.

Helpful?
Thank azzleen
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
We are the new Merchant Hotel, by taking over the old Merchant Hotel Management, we have fully optimized every nook and cranny to transform the extremely vintage hotel to what you see in the picture we provide. Though were not open yet, and we have no proof on our service being way better than the old Merchant, we urge you to give us a chance to prove to you. Our tagline is " Come as a guest, Leave as a friend". Come be our friend. ... more   less 

Additional Information about Merchant Hotel

Address: 55 Jalan Penang, George Town, Penang Island 10000, Malaysia
Location: Malaysia > Penang > Penang Island > George Town
Price Range: $37 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Merchant Hotel 3.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Merchant Hotel Penang/George Town
Hotel Style:
#6 Romantic Hotel in George Town
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