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Pangkor Laut Resort

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Pangkor Laut Resort
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2,174 Reviews from our TripAdvisor Community

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Showing 1,890: English reviews
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Derbyshire, United Kingdom
Reviewed yesterday NEW

Pangkor Laut is the perfect place for couples on their honeymoon or couples in general who just want to get away from it all and relax in a beautiful, luxurious setting. As stunning as the island is is, I would first like to comment on the staff as they are an absolute credit to the resort. Rehman - If anybody...

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1Thank lauralouise2711
Bridgwater, United Kingdom
Reviewed 3 days ago NEW

We have just spent 6 nights on the Island and must say it was a magical and wonderful experience. The staff on the Island make your stay enjoyable and stress free what a holiday is all about Special thanks to Mr Ong and all his catering staff the food and restaurants we all excellent The sunset dinning on emerald bay...

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2Thank Martyn253
Kuala Lumpur, Malaysia
Reviewed 4 days ago NEWvia mobile

Ytl dishonour your own membership. We have paid for the ytl platinum plus membership upfront, now suddenly you are not accepting our accommodation vouchers without giving us a reason and solution. We want a full refund disregard how many other vouchers we have used because it's a breach of membership contract. Your privileged members don't deserved to be turned down...

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5Thank phooifun
Reviewed 4 days ago NEW

We went to Pangkor Laut in 2016 with Kuoni. The island is just perfect and so relaxing! We stayed in the Hill Villa which was really nice and quiet. Staff were amazing, really friendly and always smiling. We ate in every restaurant apart from the one which wasn't included in the all inclusive option. I highly recommend all of them...

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Thank Ola W
Winchester, United Kingdom
Reviewed 5 days ago NEW

Where to start? Just come back from 10 days on Pangkor Laut, I want to start with the service. From the start in arranging the trip the General Manager Ross Sanders was excellent, very responsive and accommodating, had the pleasure of meeting him when we were there, a real gentleman although sadly he has now left to take over another...

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2Thank pac129
Reviewed 1 week ago via mobile

Arriving at the hotel in a lovely shared speed boat was fantastic. Our check-in was speedy with a lovely lady. Our only issue occurred with the dining reservations where we were told all private dining experiences and one of the restaurants would be closed for all the days we were there for a wedding. We felt a little like second...

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1Thank bohemia25
jordan_chongkm, Resident Manager at Pangkor Laut Resort, responded to this review

Dear Bohemia25, Thank you for visiting us recently and taking time to share your experience with the others user of the tripadavisor. My sincere apologies for not being accommodating your request of having private dinner at Emerald Bay, usually if Emerald Bay reserved for wedding event the alternative private dinner experience would be offer in The Straits restaurant and terrible...

Reviewed 1 week ago via mobile

Spa was outstanding! Staff are really good. The property is very "tired" rickety walkways and it takes 15 minutes to walk to the breakfast area from the spa rooms. Also got sick from the food. Garbage was floating constantly around the huts.... Almost 4 hours from KL and then a little boat ride. Understand why they are offering up the...

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1Thank Drew F
jordan_chongkm, Resident Manager at Pangkor Laut Resort, responded to this review

Dear Drew F, Thank you for visiting us recently and taking time to share your experience with the others user on Tripadvisor. I am terrible sorry your stay was not a memorable one, I hope you getting better by now from your sickness. I can not say for certain your illness is caused by the food however I would like...

London, United Kingdom
Reviewed 1 week ago

The welcome at at the port was faultless, so calm with cool drinks and towels after a terrible ride from KL in a car with no first gear, windows that didn't open and barely any air con (nothing to do with PKL, our own fault). The boat ride was a stunning way to arrive at the resort, and the service...

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Thank ScjMcr
jordan_chongkm, Resident Manager at Pangkor Laut Resort, responded to this review

Dear Scjmcr, Thank you for choosing Pangkor Laut Resort to celebrate your 25th Wedding Anniversary, it is our pleasure to have you on the island with us. Terrible to learn that you had a bad experience from the start, perhaps you should consider to engage our limousine service for your next visit. I am delighted you enjoy the food in...

Reviewed 1 week ago via mobile

We have just returned from a weeks stay in a sea villa. What can I say except from amazing! When we arrived I wasn't sure what to expect but the stay just got better and better. Food was delicious both at uncle lims and feast village for evening and emerald bay particularly for lunch. Rehman at the spa pool is...

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Thank Suz294
jordan_chongkm, Resident Manager at Pangkor Laut Resort, responded to this review

Dear Suz294, Thank you so much for visiting us recently and for taking the time to share you experience with others on Tripadvisor. I love the way you described your experience “Amazing”, thank you for singled out Rehman the pool attendant from Spa and certainly I am delighted to learn your spa experience was “the most amazing experience in your...

Reviewed 1 week ago

First let me say that the staff from the GM to the gardeners were as with all Asian quality hotels polite, helpful and friendly. The rooms were good not great, we had a beach front room which was fine. One thing is that you are being looked at constantly by trip boat full to the gunnels with locals, the boats...

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4Thank Michael D
jordan_chongkm, Resident Manager at Pangkor Laut Resort, responded to this review

Dear Micheal D, Thank you so much for visiting us recently and for taking the time to share you experience with others on Tripadvisor. I am sorry that you shorten your stay due to the wifi connection and your experience was affected by the exorbitant prices charged in the resort. Terrible sorry to learn that your stay experience also disturbed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Pangkor Laut is a privately owned island located three miles off the West Coast of Malaysia along the Straits of Malacca. This piece of paradise has been 2 million years in the making, and here you will find one of the world's premier resorts nestling in the shade of forest giants as old as the land. You will find no other resorts - just secluded bays curled around pristine beaches, evening skies woven with colour, and a deep sense of serenity reserved exclusively for our guests. A combination of luxury, natural beauty and age-old wilderness woven together to produce an environment where peace and magically memorable moments are the currency. Of the island's 300 acres, only a fraction has been developed to house the Resort and its eight Estates. Wooden buildings blend seamlessly into the forest as if nature had been the architect dictating how walls curve around foliage, and roofs open up to allow trees to continue on their journey to the sky. Nature is respected here, almost revered, and it rewards visitors in ways that simply need to be experienced. ... more   less 

Additional Information about Pangkor Laut Resort

Address: Pangkor Laut Island, Lumut 32200, Malaysia
Location: Malaysia > Perak > Manjung District > Lumut
Price Range: $191 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pangkor Laut Resort 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Pangkor Laut Hotel Pangkor
Laut Pangkor
Pangkor Laut Resort Lumut, Perak
Hotel Style:
#1 Top resorts Hotel in Lumut
#1 On the Beach Hotel in Lumut
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Questions & Answers

Here's what travelers have asked, with answers from Pangkor Laut Resort staff and other travelers.
132 questions
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Questions? Get answers from Pangkor Laut Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“813 - gorgeous views”
  • Sunset cruise
  • Our Spa Villa
 of 5 bubbles lauralouise2711, yesterday | Read review
“Choose Sea Villa especially Rooms 110-117”
 of 5 bubbles RajendranM, 1 week ago | Read review
“Hill Villa 351 uninterrupted sea view”
 of 5 bubbles dancingqueen5, 1 week ago | Read review
“Bucket list trip”
 of 5 bubbles Mersey88, 2 weeks ago | Read review
“Estate rooms availability are not listed on their web. You need to call direct for inquiry.”
 of 5 bubbles Kezsin, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question