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The Haven Resort Hotel

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Jalan Haven, Ipoh 31150 Malaysia
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About

#3 of 80 hotels in Ipoh
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The Haven Resort Hotel, Ipoh - All Suites is set in nature – on the edge of a virgin forest and amidst the flora and fauna of a prehistoric site dating over 280 million years – yet located only 15 minutes from the city centre. It is possibly the only one in its kind anymore in the world where you can live by the primary forest and in the city at the same time. Showcasing nature at its best, this beautiful resort hotel fronts an ever-flowing lake surrounded by lush, evergreen virgin forest. The clear crisp mountain air in this pristine environment and the breathtaking views of nature are an everyday reality for guests. The Haven embodies all the convenience of modern city living, that combines the best of three worlds – quality and luxury, locational convenience and prehistoric setting. It also caters to guest of 3 generations, parents (s), child(ren) and grandparents(s).
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Room & Suite (33)33
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Badminton
Bicycle rental
Children's playground
Electric vehicle charging station
Parking
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Squash
Tennis court
Table tennis
Kids pool
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Private balcony
Room service
Safe
Separate living room
Clothes rack
Iron
Kitchenette
Microwave
Minibar
Refrigerator
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Chinese, Malay
Hotel links
Special Offer:Book Direct: Full Board
1,295Reviews31Q+A100Room tips
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Popular mentions
rossie1830 wrote a review Jun 2020
Yorkshire, United Kingdom3 contributions
The first person we met as we drove into The Haven is uncle Thayalan at the guard post. He deserved recognition for being very enthusiastic in welcoming us. The place itself is impressively serene with beautiful surroundings. The only downside is we weren’t able to use the splendid-looking pool and jacuzzi yet due to cMCO (pool will be open 1st July). Rooms are spacious (and we love the balcony). Our only complaint about the room is the lack of facial tissue paper and handwash soap (both in toilet & kitchen). We are very however very, very dissapointed with the breakfast quality and service. Food was poorly-prepared and cold on arrival to our table. Taste was not great. Service was slow, but staff were very polite though. Hope these downsides can be improved as it is such a shame for this beautiful place.
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Date of stay: June 2020Trip type: Traveled with friends
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Apple L wrote a review Aug 2019
6 contributions4 helpful votes
Hotel's Favorite
A truly impressive 3 days 2 nights stay. Thanks so much, Haven for the lake-view suite. We were given welcome drink coupons and it can be used at anytime except breakfast time, upon our convenience. A very special and healthy welcome drink. You can read the benefits list provided by the waiter. Rooms are super clean, neat, tidy, comfortable sofa, beds, dining table and everything. Bathrooms are great with free toiletries in a cute little bag. I seldom see this in other hotels. Fantastic! The food in the restaurant is great, delicious, hygienic, everything regularly filled up. Glasses and plates are plenty. They consistently ensure that the food, drinks, plates and bowls are all sufficient. Well done! I have been to many other 5 stars hotel before but some of them still need some improvement in refilling. Haven had done the best so far!! The staffs are friendly and helpful. We bought two cup noodles from their provision store and the reception offered us hot water!! So, we don’t need to boil in our suite. She is really kind, if not mistaken, her name is Evelyn. All the staffs having nice smile with greetings wherever we met them. Oh, the lakeview was superb! And their swimming pool truly amazing and very different from others. Jacuzzi is perfect, beautiful surroundings, breathtaking view, nice jogging track, try to walk around, you will get lots of surprises around and they have a clubhouse for sport activities too, but we are not really active in sports, so we didn’t try that. I don’t write reviews for all the hotels I stay because that’s too much, but once I write, it’s either too good or too bad. And yes!! This is too good. I will definitely recommend to my friends and colleagues. Have a try here. We hope we had stayed longer here. Anyway, we will surely come back again!! I hope they can keep up with this kind of impressive service and facilities when we come back again in future!!
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Date of stay: August 2019Trip type: Traveled with family
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Response from TheHavenResortHotel, Guest Relations Manager at The Haven Resort Hotel
Responded Aug 3, 2019
We are thrilled to learn that we had exceeded your expectation in our services. Thank you staying with us and for taking time to share with us your experience. We're especially glad you enjoyed the food and all of our facilities here. It's a joy to be able to serve you well, and we look forward to welcoming you back and stay longer with us!
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D-kun wrote a review Jun 2020
3 contributions
the hotel stunned me from the moment we reach the entrance. the security guard explained what we can do while staying at the hotel and surrounding area when registering our vehicles. the reception (name angelin) also very very very helpful. she help to organise my wife birthday surprise while i was out. on that note, the call center(i think her name was nuri?), help out with the arrangement. kudos to all the team. my only drawback was the bfast. no buffet so its only an a la carte menu.(because of the virus outbreak) its still delicious though. all and all... good hotel, even better service. lots of things to do here. *wife req for a revisit again soon
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Date of stay: June 2020Trip type: Traveled as a couple
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Response from TheHavenResortHotel, Guest Relations Manager at The Haven Resort Hotel
Responded 4 days ago
Thank you for your wonderful review! We are glad you had enjoyed your stay here. It's our joy to be able to serve you well, and we hope to see you again.
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Kek Yi wrote a review Jun 2020
2 contributions
I have a great experience stay in Haven Resort during weekends. The staff all serve us considerate kindly. I have a great moment in here and will comeback here in the future! Because we stay here during MCO, they cleaned up carefully.
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Date of stay: June 2020Trip type: Traveled with family
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Response from TheHavenResortHotel, Guest Relations Manager at The Haven Resort Hotel
Responded 5 days ago
We are thrilled to learn that you had a great experience here, and had enjoyed our services, and we do look forward to welcome you back again!
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Foo C wrote a review Jun 2020
Kuala Lumpur, Malaysia1 contribution
Love the serenity and tranquality of the surrounding this resort is located. Very enjoyable overnight stay. Really fantastic accommodation and the facility is everything i need and hope for. This resort has no compromise for Qualityand and high standard when it comes to hospitality and service and comfortability.
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Date of stay: June 2020Trip type: Traveled with family
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Response from TheHavenResortHotel, Guest Relations Manager at The Haven Resort Hotel
Responded 2 weeks ago
Thank you for sharing with us your stay experience. We are glad you had enjoyed our hospitality and service, and we look forward to welcome you back!
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Previous
PRICE RANGE
$83 - $138 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PREMIER The Haven Ipoh
LOCATION
MalaysiaPerakKinta DistrictIpoh
NUMBER OF ROOMS
150
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Frequently Asked Questions about The Haven Resort Hotel
Which popular attractions are close to The Haven Resort Hotel?
Nearby attractions include Perak Tong Cave Temple (4.2 miles), Lost World Of Tambun (0.9 miles), and Elightened Heart Buddhist (3.2 miles).
What are some of the property amenities at The Haven Resort Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Haven Resort Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Haven Resort Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Haven Resort Hotel?
Yes, free parking is available to guests.
What are some restaurants close to The Haven Resort Hotel?
Conveniently located restaurants include Cuisines Restaurant At The Haven, Jeff's Cellar, and The Pomelo - The Banjaran Hotsprings Retreat.
Are there opportunities to exercise at The Haven Resort Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at The Haven Resort Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Haven Resort Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Haven Resort Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to The Haven Resort Hotel?
Many travelers enjoy visiting Tin Alley (6.5 miles).