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Syuen Hotel

Traveler (134)
Room & Suite (29)
Pool & Beach (1)

About

#39 of 70 hotels in Ipoh
Location
Cleanliness
Service
Value
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Property amenities
Room service
Restaurant
Pool
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
234Reviews
1Q+A
44Room tips
Traveler rating
  • 14
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  • 88
  • 35
  • 30
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Popular mentions
Rooms are large, powerful shower. However the hotel is rather old, only 1 pillow is supplied and walls are thin You can hear talking along the corridor when inside the room and the motorbike racing and traffic outside. Breakfast has eggs station, rice/ porridge/ waffles
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This is my favourite hotel in Ipoh ... good value for money, great location and comfortable room, especially as my best friend, Shahriza Abd Shukor managed to get me 4 room vouchers at the recent MATTA fair in Ipoh. On my recent stay, after checking out and reaching home, I discovered I had left some money in my room. Fortunately, the security/housekeeping officer (I think his name is Mr Soju, but I didnt really catch his name) had found the money and kept it safely for me. My grateful thanks to the Housekeeping/Security Dept and Front Office !
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was very disappointed with tripadvisor, no email confirmation was given at first, secondly no receipt issued, i tried to write to tripadvisor, and even wrote in the forum publicly to request for the receipt, but no response from Tripadivor, it's as if all my rightful requests were down to the drain. I need the receipt to claim back from my company, without the receipt, I can't do it and have to swallow this accommodation expenses just because Tripadvisor never bothered to issue me with a receipt. how terrible! and I have no other ways to really get in touch with someone who will respond to me. I hope Syuen Hotel can reflect this to Tripadvisor and issue me with a receipt. my booking ID is 350968, stayed from 10-11 May 2019. Seriously, how can Tripadvisor not responding to their customers and not issuing receipt? I can't accept such bad service!
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This is a grand hotel in their earlier years. We parked our car at basement where the parking attendance was so nice to give us the reserve space. We arrived a little early for the check in and our designated room was not ready. However, the front office staff was nice to find room for us to check in without waiting further. The King room is ageing but have all the basic of a hotel room. Old furnitures but workable. The plus is the king mattress. It was very comfortable and really help after a long drive. Bath tub could be better. Need to check the plumbing because water stays longer when taking shower. Did not bother to inform the maintenance. Our room comes with breakfast. The spread was decent but could be better. You have enough to choose and taste as expected. Another plus point for the hotel is their location which is a short walk from Ipoh Parade.
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Made a last minute booking. Check-in was fast and they have the room ready when I arrived. They give me room on 9th floor (like before). This time view of the mall and school. The Room Layout is ok. Limited TV channel. Aircond is cold: so it is good. Just the bath; shower head need improvement. Tried the Ala-carte dinner at hotel cafe. Food tasted OK. Staff were decent and friendly. Breakfast Decent spread and choice of food. Breakfast food tasted average. Moving around There is a mall in front of the hotel. 100 meters away. Moving around is easy with Grab e-hailing service. Overall Decent short stay experience. Staff were friendly and attentive. Anyway; i think it is time for the hotel to have its make-over. Seems pretty much dated.
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PRICE RANGE
$36 - $105 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPerakKinta DistrictIpoh
NUMBER OF ROOMS
290
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