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The Banjaran Hotsprings Retreat

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The Banjaran Hotsprings Retreat
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526 Reviews from our TripAdvisor Community

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Showing 480: English reviews
Klosters, Switzerland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 24, 2016 via mobile

Went there for my last stop for my trip. And really worth every single sen spent here Since stepping here is like going to overseas and seem unreal . Check my photo for more info. The check in is quite slow as u need to fill a lot of thing such as allergy and declaration and etc which u don't... More 

Helpful?
Thank Chris Y
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Chris Y, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are humbled by your positive words and we are delighted that you had enjoyed your stay. It is great to know that you had enjoyed our facilities and services. We will be looking forward to welcome you back to our Retreat soon. Thank... More 

Sydney, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 24, 2016

My first experience at a retreat . Our son organized 3 days and 2 nights as a special treat for my husband and myself. We were visiting KL from Australia. Nikki greeted us and was fantastic showing us around. We had dinner in the cave known as Jeff's cellar. Out of this world. Our signature 90 minute massage was magic.... More 

Helpful?
Thank Rove16
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Rove16, Salam Sejahtera and thank you for leaving your review in our Trip Advisor page. We are glad to hear about your pleasant stay and we appreciate your positive comments towards our products and services provided by our team members. We are looking forward to welcome you back to our Retreat in the near future. Thank you and best... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 19, 2016 via mobile

We are soo happy to stay there even if it's one night. The facilities and staff are friendly. They have many natural resources that you can enjoy such as the crystal cave, the steam cave,meditation cave, Dr Fish spa and OfCourse the gym u even get a complimentary tickets to the lost world of Tambun. This is a very private... More 

Helpful?
Thank Siti Hajar M
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Siti Hajar M, Salam Sejahtera and thank you for leaving your review in our Trip Advisor page. We are delighted to hear about your great experience and we are glad that you had enjoyed our facilities and services. We are hoping to see you again during your next trip to Ipoh. Thank you and best wishes from all of... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed April 19, 2016

My partner and I stayed here over the Easter break for 3 nights. The retreat organised pick up and drop off from KL Airport which was great. Our driver was very knowledgeable and we enjoyed his company. The retreat itself is incredible, from the moment we walked in the staff were fantastic. We had a tour of the retreat and... More 

Helpful?
Thank tan20844
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear tan20844, Salam Sejahtera and thank you for your amazing review in our Trip Advisor page. We are glad to hear about your pleasant experience and we do appreciate your positive comments to our products and services provided by our team members. We will be looking forward to see you again during your next trip to Ipoh. Thank you and... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 18, 2016 via mobile

The hotel made me wait for 30 minutes to check out and the food is bad and its selection. You have to deal with a taxi for a pick up because the hotel is far away. There is no way that hotel is 5 stars hotel maybe a 3 and half.

Helpful?
1 Thank meshal a
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear meshal a, Salam Sejahtera and thank you for sharing your feed back in our Trip Advisor page. We had reviewed back the incident with our Front Office Team, understood that before your departure time, Front Office Butler had called to reconfirm the pick up transfer which your partner had notified us about the change of time. Amendments been made... More 

Shah Alam, Malaysia
1 review
5 of 5 stars Reviewed April 17, 2016

Was there for my boyfriend’s birthday and it was indeed a great stay. He was surprised and content and I’m so glad. Staff at Banjaran made us felt so welcomed. Thanks for the birthday cake and what i did not expect was the decoration at the room which I did not request. Upon getting back to our villa the boyfriend... More 

Helpful?
Thank _ljr_18
Raymond-KIpoh, Diretor of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear _ljr_18, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are delighted to hear about your pleasant stay and it is a pleasure to have you here. We will be looking forward for your next visit soon. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh... More 

Pj
1 review
5 of 5 stars Reviewed April 12, 2016

Well trained staff, taking care of every aspect of my stay there. Well Kept, Beautiful and Serene place. Definitely looking to go back soon. We told one of the staff that we would like to visit the Private Cellar. They purposely make arrangement for us before we check out and spent time taking us there to explain the place.

Helpful?
Thank FeliciaLeong82
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear FeliciaLeong82, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are delighted that you had an enjoyable stay and we will be looking forward to seeing you again during your next trip to Ipoh. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations More 

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed April 6, 2016

Ä Surprised treat for my 60th that I will remember for a long long time. The Ambience great, Personnel superb..Dining area inside the Cave (Jeff's Cellar) a Wonderful experience..A great place to experience

Helpful?
Thank sue k
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear sue k, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are delighted to hear about your pleasant stay and we will be looking forward to see you soon. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 3, 2016 via mobile

Super Friendly staff! Private villa with pool are amazing! Service, professionalism of main waiter, wine and and kitchen makes a dinner in Jeff Cellar to a must during your stay! Breakfast at Pomelo is great and for every kind of taste nice dishes! 2 nights is minimum, and more is more!

Helpful?
Thank Dr. Stuflesser G
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Dr. Stuflesser G, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are delighted that you had enjoyed your stay and we will be looking forward to welcome you back to our Retreat soon. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed March 28, 2016

Went for a short escape on 27th March to 28th March. Everything is perfect from customer service to even the candle diffusers inside the villa. Definitely recommended for those who love the mother nature and wish to escape from the hustle bustle of the city.

Helpful?
Thank funlife3003
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear funlife3003, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are delighted to hear about your pleasant stay and we will be looking forward for your next visit soon. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Pomelo - The Banjaran Hotsprings Retreat
The Pomelo - The Banjaran Hotsprings Retreat
Cuisines: Asian, International, Healthy, Malaysian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Ipoh. The 5-star retreat is situated on a 16.19 Acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices. ... more   less 

Additional Information about The Banjaran Hotsprings Retreat

Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
Location: Malaysia > Perak > Kinta District > Ipoh
Price Range: $321 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Banjaran Hotsprings Retreat 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
The Banjaran Hotsprings Retreat Hotel Ipoh
Hotel Style:
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
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