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The Banjaran Hotsprings Retreat

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533 Reviews from our TripAdvisor Community

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Showing 487: English reviews
1 review
5 of 5 stars Reviewed yesterday NEW

I was at the resort with my partner for two nights, and it has been one of the best resort we have been, and comparable to the ones we stayed at the Maldives. The geothermal hot spring, mediation caves, spa, and warm swimming pool are just some of the activities we spent relaxing. The wine collection in Jeffs Cellar is... More 

Helpful?
Thank Soon T
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Soon T, Salam Sejahtera and thank you for your wonderful review in our Trip Advisor page. We are glad that you had enjoyed your stay and we will be looking forward to welcome you back to our Retreat in the near future. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh... More 

1 review
5 of 5 stars Reviewed yesterday NEW

A place that must visit. It was a plan 3 weeks before my spouse's bday and he really wanted to go for nature kinda feeling place and yes i chose this place as a gift for him. Its a very good retreat place and relaxing gateway. The nature is just all around and i'm just out of words to describe... More 

Helpful?
Thank Sajithira P
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Sajithira P, Salam Sejahtera and thank you for sharing your review in our Trip Advisor page. We are delighted to hear about your enjoyable stay with your spouse. We will pass down your compliments to Kamal whom had made up your 2 nights stay. We are looking forward to welcome you back to our Retreat in the near future.... More 

Houston
Level Contributor
197 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This resort offers modern and ultra luxe accommodation right in the middle of the limes stone mountains of Ipoh. Surrounding the natural hot spring fed lake are private villas where guests can enjoy its beauty and harmony with nature and the experience just did not stop there. There is a cozy and swanky restaurant right inside a cave where you... More 

Helpful?
Thank Nathantran
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Nathantran, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are glad to hear about your pleasant stay and we look forward to seeing you again during your next trip to Ipoh. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Was here for a short getaway with my fiance and we had a relaxing time in this place. The staffs were friendly and helpful, the villa was big and clean, hotsprings and facilities were well maintained. The hotel provides service to pick us up from the Tambun theme park back to the hotel to bathe even after we've checked out,... More 

Helpful?
Thank Elyson Ng S
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Elyson Ng S, Salam Sejahtera and thank you for sharing your review in our Trip Advisor page. We are glad to hear about your pleasant stay and we look forward to welcoming you back to our Retreat in the near future. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director... More 

Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Went there 2 years ago.Interesting concept. Very beautiful hotel.Each room has a pool and a hot tub. Rooms were modern and clean. The surrounding scenery is spectacular. Sorry but for me, one day was enough. It is a good place for people to unwind and relax but i am the sports/activities type so ill come back when im older. The... More 

Helpful?
Thank Hamster0408
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Hamster0408, Salam Sejahtera and thank you for your comments in our Trip Advisor page. We are delighted that you had enjoyed your stay during your last visit. We appreciate that you had highlighted the issue, currently we do have a Head Chef whom had joined us recently. We look forward to welcoming you back to our Retreat in the... More 

Petaling Jaya, Malaysia
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

I booked the water villa for a night for a quiet babymoon getaway with my husband. The hospitality was amazing, the villa was so spacious, clean and comfy, the view was super relaxing. However the food at pamelo was really below average for a five star resort.

Helpful?
Thank uchnana
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear uchnana, Salam Sejahtera and thank you for sharing your review in our Trip Advisor page. We are glad that you had enjoyed your overall stay. We had shared your comments on the food with our Head Chef which will be reviewed further. We look forward to serve you better next time. Thank you and best wishes from all of... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Loving the vibe of this place. Tranquil and serene! The staff took the extra mile to make it even more memorable! All the little gestures were amazing! Thank you Shini, Hariz and all the housekeeping staff on duty! Had the best 8th year wedding anniversary here. Will definitely come again!

Helpful?
Thank Malissa M
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Malissa M, Salam Sejahtera and thank you for sharing your review in our Trip Advisor page. We are glad to hear about your pleasant experience and we will pass down your compliments to Shini, Hariz and our Housekeeping team for a job well done. We will be looking forward to welcome you back to our Retreat in the near... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

i visited once 2 years ago and really enjoy the experience. therefore, during my mum birthday this month, i offer to send my parents there as her birthday present and as a short getaway for them. Before their arrival, all the expenses had been paid in full. i am sure that base on my previous experience, they will be well... More 

Helpful?
Thank Polaris C
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Polaris C, Salam Sejahtera and thank you for your feed back in our Trip Advisor page. We would like to apologise for the unintentional and unpleasant experience that your parents had encountered. Just to explain further we do not practice to provide any consumable medicine to guest such as Panadol without a doctor's prescription since one do not know... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Room is perfect. Like the hot spring, steam Cave n crystal Cave most. Shall revisit if budget allows Mosquitoes are annoying But it's a place to relax enjoy the facilities with the natural environment like caves jungle n hot spring

Helpful?
Thank Ni N
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear Ni N, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are delighted to hear about your great stay and we look forward to seeing you again. Thank you and best wishes from all of us at The Banjaran Hotsprings Retreat. Regards, Raymond Koh Director of Operations More 

Kuala Lumpur, Malaysia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Been raving about their service since we stepped foot on a chanced visit (a little detour during an Ipoh food trip)for a tour to see the place. Josephine, their front desk trainee was such a genuine hospitable hotelier, smiling the entire time she showed us around the facilities (which was over an hour), while explaining its features and answering all... More 

Helpful?
Thank jasschen2015
Raymond-KIpoh, Director of Operations at The Banjaran Hotsprings Retreat, responded to this review

Dear jasschen2015, Salam Sejahtera and thank you for your review in our Trip Advisor page. We are glad that you had enjoyed your visit to our Retreat. It is great to hear that Josephine and Theng had exceeded your expectations, we will be sure to pass down your compliments to them. We look forward to seeing you and your students... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
The Pomelo - The Banjaran Hotsprings Retreat
The Pomelo - The Banjaran Hotsprings Retreat
Cuisines: Asian, International, Healthy, Malaysian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Ipoh. The 5-star retreat is situated on a 16.19 Acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices. ... more   less 

Additional Information about The Banjaran Hotsprings Retreat

Address: 1 Persiaran Lagun Sunway 3 | Sunway City Ipoh, Ipoh 31150, Malaysia
Location: Malaysia > Perak > Kinta District > Ipoh
Price Range: $301 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Banjaran Hotsprings Retreat 5*
Number of rooms: 25
Reservation Options:
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Also Known As:
The Banjaran Hotsprings Retreat Hotel Ipoh
Hotel Style:
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
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