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Grand Continental Kuantan

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Grand Continental Kuantan
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84 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Singapore, Singapore
1 review
4 of 5 stars Reviewed June 10, 2016

We were on holidays with friends. Stayed there for 2 nights with Premium room. The rooms are clean. Breakfast was mainly local dishes and it taste good ! We also tried Ramadan Buffet here. It's reasonable price and the spread was excellent. Plus, service rendered was good, staff very warm and friendly. We also enjoyed at the swimming pool and... More 

Helpful?
Thank JessicaOngg
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Sir / Madam, Warm Greetings from Hotel Grand Continental Kuantan! Hope you are keeping well. I would like to thank you for taking the time to provide the Hotel feedback on your recent stay experience with us. Customer feedback is vital to the Hotel, ensuring the Hotel Team only with feedback can we continue to improve our service standards.... More 

Melaka, Malaysia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 7, 2016

A pleasant place to stay and move around in Kuantan, have nice seaside & beaches such as Teluk Cempedak facing the South China Sea, love the cool breeze and white sandy beaches. We also visited the MIning Museum at Sungai Lembing about 30 to 45 mins from the Kuantan Town. We bought the uncooked home made mee about RM4 per... More 

Helpful?
Thank Merryn1288
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Sir / Madam, Warm Greetings from Hotel Grand Continental Kuantan. Hope you are keeping well. Firstly, thank you for having taken time to raise your concerns and some short falls experience and please accept our sincere apologies for any unintentional inconvenience caused to you during your stay here with us. Regarding the lack of service during room makeup especially... More 

Kuala Lumpur, Malaysia
1 review
4 of 5 stars Reviewed May 25, 2016

Our group had meeting. Facilities were good. Staff very efficient, Lunch & Dinner was served tastefully and the New Rooms were update. The hotel were in right in the middle of Kuantan City and Megamall is just next door. Well Done.

Helpful?
Thank feasofea80
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Greetings from Grand Continental Hotel Kuantan. Good Day! Hope you are keeping well. I would like to thank you for taking the time to provide the Hotel feedback on your recent stay and conference experiences with us. Customer feedback is a vital to the Hotel, ensuring the Hotel Team can continually improve Hotel services and offerings. The Team... More 

Level Contributor
6 reviews
4 of 5 stars Reviewed April 20, 2016 via mobile

This hotel really nice., beside near with town, room rate very cheap rm150 for twin sharing n 1breakfast if you want 2 breakfast just add on rm10 only... Parking provided for free, n have swimming pool also free... Enjoyed!!

Helpful?
Thank rasyie
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Sir / Madam, Warm Greetings from Hotel Grand Continental Kuantan. Good Day! Hope you are keeping well. It was indeed a pleasure having you with us recently may we take this opportunity to express our appreciation. Thank you for taking the time to write to us with regards to your recent stay. Again, its our great pleasure to serve... More 

Malaysia
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed March 18, 2016

Room 402 (Triple Deluxe) - facing pool. The beds were comfortable, but the finishing is a bit aged. You could see the wall paper starting to peel & the toilet tiles starting to crack. The towels were threadbare and no hair dryer provided (I didn't bother to call for one). The hotel is just 5 minutes walk from Berjaya Megamal,... More 

Helpful?
Thank landsurveyor
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Good Morning & Good Day. Thank you for choosing to stay with us at the Grand Continental Hotel Kuantan. I appreciate your feedback although not pleasing to read. I am naturally disappointed to read of the condition of the Towel and No Air Dryer. I have spoken to my Housekeeper with the reassurance that we will re-visit on... More 

Johor, Malaysia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed February 19, 2016

We had short stay in this hotel during last Chinese New Year. Upon checked-in, the front counter guy made our registration went smoothly.We just waited 15 minutes for our room to be ready. While waiting for our room ready, im not happy to see and hear when one of his female colleague yelling over the phone over work matters.Everyone who... More 

Helpful?
2 Thank Farhana M
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Warm Greetings from Hotel Grand Continental Kuantan. Good Morning & God Day. Hope you are keeping well. Thank you on your valuable feedback. It is indeed our pleasure consistently deliver quality service to our guests. We have duly noted on your feedback and action has been taken to the overall concern for such reaction at Front Office. Rest... More 

Kuala Lumpur
Level Contributor
111 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed January 13, 2016

Grand Continental Hotel Kuantan is located next to one of the largest shopping centers in Kuantan, the Berjaya Mega Mall. The 8-storey hotel offers 8 room types in the three star range. The large entrance hall and front desk offers good space for arriving and departing guests. Interesting enough this hotel offers a new type of offering, Late Arrival, Early... More 

Helpful?
Thank Dutchwriter
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Warm Greetings from Hotel Grand Continental Kuantan. Good Morning & Good Day. It is indeed a pleasure having you with us, may we take this opportunity to express our appreciation. Thank you for taking the time to write to us with regards to your recent stay. Your comments are a valuable tool in our commitment to provide higher... More 

Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed December 28, 2015 via mobile

Hotel located centrally near to megamall kuantan and others shops. This hotel are old decorated with old furniture. But this hotel can still considered comfort to stay. They have basement cars park, walking distance to nearest restaurants. Staff are great but the WiFi not working during my stays. The safety of the guests are guaranteed because they use access card... More 

Helpful?
Thank Muhammad N
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Warm Greetings from Hotel Grand Continental Kuantan. Good Morning & Good Day. On behalf of the Team, I would like to extend my heartiest appreciation for choosing us as your preferred Hotel in Kuantan. On a similar note, I must highlight that our Concierge desk have an extensive range of Tours and general information readily available and not... More 

Travelers are raving about these Kuantan hotels

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 10, 2015

Room and its facility (amenities, toilet) was very old except the LCD tv. It may not been refurbished for quite sometimes. Reception and lobby was quite OK and its a clean hotel. Price is bit high for such facility. Bottom line will not come to this hotel unless there is no choice.

Helpful?
Thank Zul-Sarah
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Guest, Warm Greetings from Hotel Grand Continental Kuantan. Good Morning & Good Day. Thank you for taking time to share your experience following your recent stay at Hotel Grand Continental Kuantan. We have taken note on your constructive comments, nevertheless we have duly noted on your comments and we will definitely look into the challenges and to improve on... More 

Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed September 11, 2015 via mobile

We stayed in two inter connecting family rooms. Pros: central location, great restaurants close by, mall across the road, free WiFi, friendly concierge. Cons: hotel is dated and needs renovation and maintenance, room carpets and general fixtures and fittings in very poor state of repair, bedsheets were clean but quilt cover was filthy and looked and smelt as if they... More 

Helpful?
1 Thank kuantannewbie
HGCKTN, General Manager at Grand Continental Kuantan, responded to this review

Dear Valued Guest, Warmest greetings from Hotel Grand Continental Kuantan.... We are appreciated your comments for us strive harder to improve further and render better services for all guests, please rest assured that all comments such as overall room and linen condition, hotel lift's, front desk attitude, breakfast quality and layout will certainly look into and motivate hotel team for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Grand Continental Kuantan

Address: Jalan Gambut, Kuantan 25000, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: $32 - $54 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Continental Kuantan 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Grand Continental Kuantan Hotel Kuantan
Grand Continental Hotel Kuantan
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