We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Swiss-Garden Beach Resort Kuantan

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Swiss-Garden Beach Resort Kuantan
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"moduleList":["handlers","shims"]},"containerClass":null}
Add Photo Write a Review

845 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Swiss-Garden Beach Resort Kuantan
See the most recent reviews
Showing 755: English reviews
Kumeu, New Zealand
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were rather disappointed when we first checked in. Our room was spacious but the furnishing and bathroom were quite dated and very 'budgeted'. Generally the hotel looked very tired, quite different from what we expected given the photos on the website. But after a couple of days, we began to appreciate the service we had; the staff was genuinely... More 

Helpful?
1 Thank Lai L
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for taking time to write us on your feedback.It was indeed a pleasure having you with us. I am delighted that your stay was a pleasant one and it was made possible by the service rendered by our team members. I truly appreciate your frank feedback on the Hotel. Your kind words for our team members have been... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 24, 2016 via mobile

Rooms are very spacious. Long corridors in each wing carry noise, so don't forget this is a family resort and can be quite noisy at times. Good breakfast spread serving mainly malay dishes. Coffee is the worst I've experienced in a hotel so give it a miss. Nice pool and surrounds. Lobby bar closes at 11pm.

Helpful?
Thank Anthony C
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss Garden Beach Resort Kuantan. I am pleased to note that our services and facilities were to your satisfaction. We have also taken note of your feedback with regards to our coffee and measures will be put in place to further improve. It was indeed a pleasure having you stay at the... More 

Penang, Malaysia
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 24, 2016

Hotel is nice but during my stay, there were too many guests check in the hotel and it become so irritating during the check in process with a full parking. 1st impression when entering the hotel compound is excellence. But the car park is nearly full. there's a lot of guests stays during my stay including a few group with... More 

Helpful?
Thank AlKajai
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying at Swiss garden Beach Resort and spending your time to write a review of your experience with us. We sincerely thank you for your valuable feedback. First of all, please allow us to apologise for the frustrations that we have not managed to deliver, but grateful for bringing it up as this helps us to constantly... More 

Auckland Region, New Zealand
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 22, 2016

We have been a number of years to this hotel. After a couple of problems last year we were a little cautious about rebooking, but need not have worried. Everything went very well. The WiFI worked perfectly the whole 5 days, and the buffet menus have improved in selection and quality. The breakfasts were OK, the selection is limited as... More 

Helpful?
Thank Neil R
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

It is wonderful to know that you had a satisfactory stay with us and thank you for the feedback. I am pleased to note that our services and facilities were to your satisfaction. We have also passed on your feedback to our respective department heads to ensure that remedial measures are taken to further improve. On behalf of the team,... More 

Kuala Lumpur, Malaysia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed August 19, 2016 via mobile

Average room condition and cleanliness could be further improved (such as dust on table and obvious stains on bed sheets and pillowcases). Overall staff service and facilities are not bad. Special highlights: Vegetarian food at The Blossom Chinese restaurant is great.

Helpful?
Thank pkwoon
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort. We are indeed glad that you had enjoyed the vegetarian food at our Blossom Restaurant. We have noted on your feedback with regards to the Room and remedial measures will be taken to further improve. We do hope that when you are next in Kuantan Swiss garden Beach... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed August 17, 2016

This was my second visit, having stayed here in 1996 for 3 nights. This time we decided to spend 4 nights (it's a shame we could not stay any longer). Check in was quick. At the point of check in we requested for connecting rooms which was accommodated without any fuss. We were grateful for this. The rooms are spacious... More 

Helpful?
Thank GuchMalhi
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for your wonderful review. I am elated to hear of your fantastic stay with us and that we met your expectations in terms of facilities, food and service. Your feedback is testimony of our colleagues dedication towards our valued guests. It was a pleasure to have you with us and we look forward to you coming back to... More 

Wilayah Persekutuan, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2016

It was my second time stay at the hotel, first time was my company team building, was very satisfied with the service and everything has be take care of perfectly. So on that day itself i be telling everyone the good experience i had in Swiss Garden Beach Resort Kuantan and never dissapoint me for my second with visit, excellent... More 

Helpful?
1 Thank stevenlimmk
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for taking the time to write us on your feedback during your stay at the Swiss garden Beach Resort Kuantan. It was indeed a pleasure having you with us. I am delighted that your stay was a pleasant one and it was made possible by the service rendered by our team members. I truly appreciate your kind compliments... More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 12, 2016 via mobile

We stayed for 3 nights from 7-10 Aug at room 8465. On the 3rd night we had gotten the bed bug bites on whole bodies. Did complain to the frontline staff upon checked up but the staff didn't bother at all and not even apologize to us. Really bad experience at this so called 4 stars hotel. We would never... More 

Helpful?
7 Thank PKLing

Travelers are raving about these Kuantan hotels

2 reviews
2 of 5 stars Reviewed August 9, 2016

There was a big group of us there for a company trip. I have to say I wont go there again - reason being 1. check in was terrible...we had quite a few people in our group who managed to check in only at 5pm!!! We also had an incident whereby a room was given to us when the guest... More 

Helpful?
Thank Audrey L
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

We would like to start off by thanking you for sharing your personal feedback from your recent stay with us. It was most unfortunate for us to learn your experience was less than accomodating. Please accept our sincere apologies and every effort will be made to further improve on the services that are being rendered and we will look into... More 

Johor Bahru, Malaysia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 7, 2016

nice place to stay for business trip and also for leisure. food are very nice and delicious. pool are very convenience and the size is big. the view from room are nice. should be coming back to this hotel

Helpful?
Thank Md Yani K
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

I am pleased to note that our services and facilities were to your satisfaction. It was indeed a pleasure having you stay at the Swiss Garden Beach Resort and we look forward to welcoming you back again soon. Thank You, More 

Questions? Get answers from hotel staff and past guests. Ask a question

575 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (555)
Viewed
Pool/Beach Area (86)
Viewed
Hotel & Grounds (109)
Viewed
View from Room (19)
Viewed
Room/Suite (70)
Viewed
Bathroom (17)
Viewed
Family/Play Areas (10)
Viewed
Dining (20)
Viewed
Business Center/Function Rooms (1)
Viewed
0:14
Videos (1)
Viewed
Other (222)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (3)
Viewed
Dining (4)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Kuantan hotels
21.5 mi away
Mangala Resort & Spa
Mangala Resort & Spa
#2 of 49 in Kuantan
5.0 of 5 stars 51 reviews
6.9 mi away
The Zenith Hotel, Kuantan
8.3 mi away
Samsuria Beach Resort & Residence
Show Prices
Show Prices
Show Prices
0.6 mi away
Swiss Garden Resort Residences Kuantan
6.8 mi away
Vistana Kuantan City Centre
6.6 mi away
Hyatt Regency Kuantan
Hyatt Regency Kuantan
#12 of 49 in Kuantan
3.5 of 5 stars 700 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more   less 

Additional Information about Swiss-Garden Beach Resort Kuantan

Address: 2656 & 2657 Mukim | Balok Beach, Beserah, Kuantan 26100, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: $81 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Beach Resort Kuantan 4*
Number of rooms: 304
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, HotelTravel.com, Orbitz, Priceline, Agoda, Odigeo, Asiatravel.com Holdings, TripOnline SA, Expedia and Hotwire so you can book your Swiss-Garden Beach Resort Kuantan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swiss-Garden Hotel Kuantan
Swiss-Garden Resort And Spa
Hotel Style:
#2 On the Beach Hotel in Kuantan
#3 Spa Hotel in Kuantan
#5 Luxury Hotel in Kuantan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay