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Swiss-Garden Beach Resort Kuantan

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Swiss-Garden Beach Resort Kuantan
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842 Reviews from our TripAdvisor Community

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There are newer reviews for Swiss-Garden Beach Resort Kuantan
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Showing 752: English reviews
Warrnambool, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We have just finished our holiday at swiss garden resort, a seven night stay that was totally relaxing, pool beach and so many friendly staff. Managed to take a tour to rainbow falls which was great and enjoy a game of golf. The area has plenty of local attractions and to experience the local towns and culture was very interesting.... More 

Helpful?
Thank Anthony W
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for taking time to write us on your feedback. It was indeed a pleasure having you with us. I am delighted that your stay was a pleasant one and it was made possible and it was made possible by the service rendered by our team members. I truly appreciate your kind compliments and high ratings of the Hotel.... More 

Kuala Lumpur, Malaysia
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room is big and clean. The bed is comfortable. The beach is beautiful and the sand is soft, but be careful of the sea mosquito. The swimming pools is ok, we did not spend too much time there. Good environment. We had the (Ramadan) buffet dinner in the hotel restaurant, with expectation, and get disappointed. Food is less variety... More 

Helpful?
Thank Cityangel25
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for taking the time to write us on your feedback. It was indeed a pleasure having you with us. I am delighted that your stay was a pleasant one and it was made possible by the service rendered by our team members. We have noted on your feedback with regards to the food and remedial measures will be... More 

norway
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Yes....yes it may be a resort that needs to be upgraded for some but on average the rooms are clean and modern and good. This is a resort that we always come back whenever we are in kuantan....lovely people working there and the lovely beach( can see that it is clean daily) that is just wonderful for us northerners. From... More 

Helpful?
Thank zakiaNorway
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

It is truly gratifying to read that you had such a wonderful stay with us. Thank you for taking the time to write this review and for selecting Swiss garden Beach Resort as your preferred Resort. I am very happy to hear that our services made such a positive impression, delivering to a great resort experience throughout your stay and... More 

Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I would like first of all to express my sincere thanks and appreciation for the services and hospitality I received during my 3 nights stay in August, 2016. I was surprised to read on a recent comment by others on the cleanliness of the bath towels and WIFI connectivity. I am a frequent guest in the hotel for my business... More 

Helpful?
Thank edwinyeong
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for sharing your feedback on your recent stay at the Swiss garden Beach Resort. I am happy to hear that you had a wonderful holiday and thoroughly enjoyed all aspects of the Swiss garden experience. I will pass your kind words of appreciation to the rest of the team who I am sure will be pleased to hear... More 

Kuala Lumpur, Malaysia
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Since I needed a break, we decided to give this place a try. What I like about this place was the service. The staff were friendly and helpful. The room was not that great. We went to the cafe near the lobby. The pizza was quite bad. We went for dinner at the Chinese restaurant. Since I love Chinese food,... More 

Helpful?
Thank JohanaRosli
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

We would like to start by thanking you for sharing your personal feedback from your recent stay with us. We thank you for the positive feedback on our Blossom Restaurant. Your kind words for our Blossom Restaurant have been passed on to the crew of the Restaurant. Once again, thank you and we look forward to being of service to... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We went on a 4 days 3 nights stay, we got the family room 8322. The room was pleasant, it was clean. The bed was comfortable. It was so close to the beach. The beach was beautiful. The sand was so soft! The swimming pools was alright. My children enjoyed themselves. I feel the food needs improvement. Breakfast needs improvement.... More 

Helpful?
Thank Jules A
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying at the Swiss Garden Beach Resort Kuantan and spending your time to write a review of your experience with us. We sincerely thank you for your valuable feedback. I am very happy to hear that our services made such a positive impression and I will share your kind words of appreciation to the rest of the... More 

Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Hotel with beautiful swimming pool and private beach. Waited for 1 hour and got the room keys around 330pm instead of 2pm. Hotel stated that they need more time for housekeeping. Some parts of the hotel is undergoing renovation. Hence rooms are nicer. My room was before renovation. Pretty old. Toilet hygiene is poor. Shower curtain has lots of dark... More 

Helpful?
Thank 343elainel
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for taking the time to share your feedback with us. I am disheartened that we did not meet your expectations nor did you receive the positive Swiss garden experience that we pride ourselves in during your recent stay with us. The team and I hope that we will have the opportunity to serve you better in the future.... More 

Kumeu, New Zealand
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were rather disappointed when we first checked in. Our room was spacious but the furnishing and bathroom were quite dated and very 'budgeted'. Generally the hotel looked very tired, quite different from what we expected given the photos on the website. But after a couple of days, we began to appreciate the service we had; the staff was genuinely... More 

Helpful?
1 Thank Lai L
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for taking time to write us on your feedback.It was indeed a pleasure having you with us. I am delighted that your stay was a pleasant one and it was made possible by the service rendered by our team members. I truly appreciate your frank feedback on the Hotel. Your kind words for our team members have been... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Rooms are very spacious. Long corridors in each wing carry noise, so don't forget this is a family resort and can be quite noisy at times. Good breakfast spread serving mainly malay dishes. Coffee is the worst I've experienced in a hotel so give it a miss. Nice pool and surrounds. Lobby bar closes at 11pm.

Helpful?
Thank Anthony C
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss Garden Beach Resort Kuantan. I am pleased to note that our services and facilities were to your satisfaction. We have also taken note of your feedback with regards to our coffee and measures will be put in place to further improve. It was indeed a pleasure having you stay at the... More 

Penang, Malaysia
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel is nice but during my stay, there were too many guests check in the hotel and it become so irritating during the check in process with a full parking. 1st impression when entering the hotel compound is excellence. But the car park is nearly full. there's a lot of guests stays during my stay including a few group with... More 

Helpful?
Thank AlKajai
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying at Swiss garden Beach Resort and spending your time to write a review of your experience with us. We sincerely thank you for your valuable feedback. First of all, please allow us to apologise for the frustrations that we have not managed to deliver, but grateful for bringing it up as this helps us to constantly... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more   less 

Additional Information about Swiss-Garden Beach Resort Kuantan

Address: 2656 & 2657 Mukim | Balok Beach, Beserah, Kuantan 26100, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: $84 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Beach Resort Kuantan 4*
Number of rooms: 304
Reservation Options:
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Also Known As:
Swiss-Garden Hotel Kuantan
Swiss-Garden Resort And Spa
Hotel Style:
#2 On the Beach Hotel in Kuantan
#3 Spa Hotel in Kuantan
#5 Luxury Hotel in Kuantan
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