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Swiss-Garden Beach Resort Kuantan

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2656-2657 Mukim Sungai Karang, Balok Beach, Kuantan 26100 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1344)
Pool & Beach (234)
Room & Suite (216)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Staff required to regularly wash hands
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 74 hotels in Kuantan
Location
Cleanliness
Service
Value
Travelers' Choice
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Game room
Kids stay free
Parking
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Tennis court
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
Malay
1590Reviews13Q+A100Room tips
Traveler rating
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Popular mentions
Man wrote a review Oct 19
1 contribution
Poor service. Very slow check in process.The people are not capable at all. Good facility ruin by a very bad team. Please learn how to be more effective. even small chain / boutique hotel are better than this. writing this while i am now still standing at the same stop for check in where the queue did not move at all since the last 30 min and the time now showing 5pm. with more than 20 people in front of me i dont think i will reach the check in counter even in the next 2 hours.
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Date of stay: October 2021Trip type: Traveled with family
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Response from May- Leong, Marketing at Swiss-Garden Beach Resort Kuantan
Responded 2 days ago
Dear Traveler41234937001 , Warmest Greetings from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to inform us of your concern with your recent stay here at the resort. We assure you that the Management views your comments with utmost importance. Our apologies for any inconvenience caused. Please be assured that, your feedback will be looked into and action will definitely be taken accordingly by the person-in-charge of their respective department. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you.
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jamaludin_marican wrote a review Oct 18
Chukai, Malaysia2 contributions
I'm booking short stay from 15th - 18th October with price approx MYR500/night for family room. Cleanliness of the room was okay but not good enough compare the price. Aircond was not working well and aircond grill full with dust. The hotel was understaff and with management accept heavy booking wihtout proper arrangment of manpower. The only good thing happen to me in this 4 days stay was all the staff really try their best to cover the shortage. Pity for them for having such unprofesional management. Several examples, room only available approx. at 7pm although check in time was 3pm. We need to queing for check in for approx 20 minutes then we you reach to counter, they mention room still not ready. on 3rd day I need to wait for almost several hrs to get my room clean. Again all the staff giving good services but the cannot coupe with the amount of work. I feel pity to them need to face angry customer. For breakfast, menu was limited but the taste not bad. For me I'm satisfy with breakfast. As summary, I will never plan my vacation here again because it not worth it with the price offered.
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Date of stay: October 2021
Value
Service
Sleep Quality
Room Tip: Get seaview room
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Response from May- Leong, Marketing at Swiss-Garden Beach Resort Kuantan
Responded 4 days ago
Dear Jamaludin_Marican, Warmest Greetings from Swiss Garden Beach Resort, Kuantan! Thank you for taking time to inform us of your concern with your recent stay here at the resort. We assure you that the Management views your comments with utmost importance. Our apologies for any inconvenience caused. Please be assured that, your feedback will be looked into and action will definitely be taken accordingly by the person-in-charge of their respective department. We hope to be able to make your visit to our resort better the next time you are here in Kuantan. Thank you.
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Azlan Dz wrote a review Jun 2021
Petaling Jaya, Malaysia1 contribution
Stayed at the hotel for a night and enjoyed the food there tremendously especially the 'mee mamak'. It was easily one of the better ones that I've had and the overall service by the hotel staff was top notch 👍.
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Date of stay: March 2021Trip type: Traveled on business
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Response from May- Leong, Marketing at Swiss-Garden Beach Resort Kuantan
Responded Jun 17, 2021
Dear atmd226 Warmest Greetings from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please be assured that guests’ comfort and well-being are our priority, therefore, our resort Management team will continuously look into enhancing our facilities and services. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you.
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Shuhaiba Ibrahim wrote a review May 2021
3 contributions
Stay during ramadhan since my husband got appointment at KMC so we decided to stay here. Booked w/o travel agency i just call the lobby since they got promo Vouchers buffet for berbuka with breakfast (sahur) which is good to my liking. The room is just nice for my kids. They also provide free crib for my baby & the room got tub which my kids loved so much. The scenery is just nice even our room is not facing the sea. The pool is kid friendly. They also have gym & kids playroom which kinda cool where the kids can run & play there. Overall the this stay is much needed. Thanks!
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Date of stay: May 2021Trip type: Traveled with family
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Response from May- Leong, Marketing at Swiss-Garden Beach Resort Kuantan
Responded May 20, 2021
Dear shuhaibaibrahim123 Warmest Greetings from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please be assured that guests’ comfort and well-being are our priority, therefore, our resort Management team will continuously look into enhancing our facilities and services. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you.
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sanshan wrote a review Feb 2021
Sri Kembangan, Malaysia5 contributions6 helpful votes
The hotel was great.The foods there are nice. Mr Ramesh is very responsible and making sure all the customers follow the SOPs, strictly in the restaurant.He is polite and humble.The hotel was very crowded at that time,however he managed to handle it .
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Date of stay: January 2021Trip type: Traveled with family
1 Helpful vote
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Response from May- Leong, Marketing at Swiss-Garden Beach Resort Kuantan
Responded Feb 21, 2021
Dear sanshan85 , Warmest Greetings from Swiss Garden Beach Resort, Kuantan! It was indeed a pleasure to have you in our resort recently. We thank you for taking time to share with us your experience while you were here at the resort. Please be assured that guests’ comfort and well-being are our priority, therefore, our resort Management team will continuously look into enhancing our facilities and services. We look forward to welcoming you back to the tranquility of Swiss-Garden Beach Resort Kuantan. Thank you.
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PRICE RANGE
$50 - $85 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swiss-garden hotel kuantan, swiss-garden resort and spa
LOCATION
MalaysiaPahangKuantan DistrictKuantan
NUMBER OF ROOMS
304
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Frequently Asked Questions about Swiss-Garden Beach Resort Kuantan
What are some of the property amenities at Swiss-Garden Beach Resort Kuantan?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Swiss-Garden Beach Resort Kuantan?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Swiss-Garden Beach Resort Kuantan?
Yes, free parking is available to guests.
What are some restaurants close to Swiss-Garden Beach Resort Kuantan?
Conveniently located restaurants include Puteh Beach Bar, Sara Thai Kitchen, and The Thirsty Tapir Bar & Grill.
Are there opportunities to exercise at Swiss-Garden Beach Resort Kuantan?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Swiss-Garden Beach Resort Kuantan have an airport shuttle?
Yes, Swiss-Garden Beach Resort Kuantan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Swiss-Garden Beach Resort Kuantan?
Yes, dry cleaning and laundry service are offered to guests.
Does Swiss-Garden Beach Resort Kuantan offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Swiss-Garden Beach Resort Kuantan have any great views?
Yes, guests often enjoy the ocean view available here.
Is Swiss-Garden Beach Resort Kuantan accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.