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Swiss-Garden Beach Resort Kuantan

2656 & 2657, Mukim Sungai Karang | Balok Beach, Beserah, Kuantan 26100, Malaysia
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Swiss-Garden Beach Resort Kuantan
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800 Reviews from our TripAdvisor Community

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Showing 714: English reviews
Petaling Jaya, Malaysia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Went to this hotel on 10/7/2016 (Sunday) during festive season. Check in process was smooth. We book deluxe king room and we been given room number 2115. Obviously the view from our room is not really nice which is I expected it to have a view on swimming pool. Room is cosy and nice. Toilet is clean. We went to... More 

Helpful?
Thank LessaAziz
Selangor
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

There's a beach, a nice beach for family picnicking or just strolling around or just relaxing behind this hotel. We like it there but it is not a private beach as we can see people riding bike cruising in front of this beach. The beach is clean but not as pretty as the ones on the upper sides of the... More 

Helpful?
Thank NatureTraveller_3
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

It is wonderful to know that you had a satisfactory stay with us and we thank you for taking the time to give us your review of your stay with us. We have also noted on your feedback with regards to the pool and the dress code we also have proper swimming attire for rental for our guests if they... More 

Petaling Jaya, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Nice hotel with good facilities. As a hotelier, I'm satisfied with their services, amenities, facilities, food and nothing is negative to me. All is good and as per my expectation. The most important is the warmth welcome upon arrival that gave a great impact to my stay. Will definitely come back again. Keep it up!

Helpful?
2 Thank MizzE_77
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort Kuantan. It is wonderful to know that you had a satisfactory stay with us and thank you for the positive feedback on this occasion. Such praise serves as a great motivation to all of our colleagues here. We hope to have many more opportunities to be of service... More 

the Netherlands
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stopped on the way at this hotel. The reception was terrible. But in the end we mamaged to obtain a family room. The room is nice! Breakfast is the best so far on this trip. Beach and pool are well maintained. We would come back when the prices were more resonable.

Helpful?
2 Thank Dutchy911
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at Swiss Garden Beach Resort Kuantan It is wonderful to know that you had a satisfactory stay with us and I have also noted your comment on the reception which we will review together with the manager to ensure improvements are forthcoming. My colleagues and I look forward to welcome you back to our... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

we would like to give our focused recognitions to the following personnel for the excellent and personalised assistant given during our 2 night stay at swiss garden beach resort kuantan from 2/7 until 4/7/16: 1. En Mohd Jelani - for taking extra effort to ensure our dining at hotel is a memorable one for the 2 nights. for ala-carte order,... More 

Helpful?
2 Thank Zulaikha A
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for your wonderful review. I am elated to hear of your fantastic stay with us and that we have met your expectations. Jelani, Balan and Natasha are extremely delighted at your positive feedback on their service delivery and your feedback is testimony of our colleagues dedication towards our valued guests. It was a pleasure to have you with... More 

Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The room is clean but found some stains on pillows. However, the toilet is clean too. The breakfast choices are limited but taste ok. Hotel amenities are ok with gym and game room but can be improved. The hotel is next to a beach, go before sunrise and sunset to enjoy the great view.

Helpful?
1 Thank awkeang
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort Kuantan We are indeed glad that you had enjoyed your stay at our Resort and we have also taken note of your feedback with regards to the stains on the pillows. Remedial measures will be taken to ensure that there is no repetition of the same nature in... More 

Semenyih
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Feel itchy when sleep on the bed. TV screen blur and not many channels. Breakfast not many choice and not tasty. The toilet at my friend's room is not function, they called to receptionist and asked for help, but no one come to serve them.

Review collected in partnership with Asiatravel.com

Helpful?
2 Thank saihong84
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying at the Swiss Garden Beach Resort Kuantan First and foremost our sincere apologies for what had transpired during your recent stay at our Resort and all efforts will be put in place to ensure that there is no repetition in the near future. We do hope that you would give us another opportunity to serve you... More 

Travelers are raving about these Kuantan hotels

Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

my husband and I stayed here from Australia 5 nights and would highly recommend the Resort. The breakfast menu included in the cost was one with a huge variety of different foods for everyone. The staff very attentive and happy to go out of their way for us. We had read a not so good review before leaving Australia but... More 

Helpful?
2 Thank elizabethdavis55
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

We are most appreciative of this lovely review and the kind support,thank you. Such praise serves as a great motivation to all our colleagues here. We hope to have many more opportunities to be of service again. Thank You, More 

Tanjong Malim
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The resort is located near the capital state of Pahang, Kuantan with newly refurbished rooms and such a wide view of the beach of the South China Sea. It's great to walk by the beach at night but do be equip with a flash light. Is not advisable to dine in at the buffet as the sitting is quite congested... More 

Helpful?
1 Thank lykim
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

It is wonderful to know you had a satisfactory stay with us and thank you for your positive feedback on this occasion. I have also noted your comment on the buffet dinner which we will review as part of our regular market bench marking analysis for continual improvement. My colleagues and I look forward to welcome you back to our... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Booked for 2 adults and 2 children, and paid extra because of the 'extra' guests. When we arrived we were just given a room with a double bed. Asked reception about this and they said they could change to 2 singles. I asked where the children would sleep, and this conversation went round in circles for 5 minutes. A different... More 

Helpful?
Thank anthonyartist
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more   less 

Additional Information about Swiss-Garden Beach Resort Kuantan

Address: 2656 & 2657, Mukim Sungai Karang | Balok Beach, Beserah, Kuantan 26100, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: $71 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Beach Resort Kuantan 4*
Number of rooms: 304
Reservation Options:
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Also Known As:
Swiss-Garden Hotel Kuantan
Swiss-Garden Resort And Spa
Hotel Style:
#2 On the Beach Hotel in Kuantan
#3 Spa Hotel in Kuantan
#5 Luxury Hotel in Kuantan
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