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Swiss-Garden Beach Resort Kuantan

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Swiss-Garden Beach Resort Kuantan
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819 Reviews from our TripAdvisor Community

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Showing 732: English reviews
Auckland Region, New Zealand
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We have been a number of years to this hotel. After a couple of problems last year we were a little cautious about rebooking, but need not have worried. Everything went very well. The WiFI worked perfectly the whole 5 days, and the buffet menus have improved in selection and quality. The breakfasts were OK, the selection is limited as... More 

Helpful?
Thank Neil R
Kuala Lumpur, Malaysia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Average room condition and cleanliness could be further improved (such as dust on table and obvious stains on bed sheets and pillowcases). Overall staff service and facilities are not bad. Special highlights: Vegetarian food at The Blossom Chinese restaurant is great.

Helpful?
Thank pkwoon
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort. We are indeed glad that you had enjoyed the vegetarian food at our Blossom Restaurant. We have noted on your feedback with regards to the Room and remedial measures will be taken to further improve. We do hope that when you are next in Kuantan Swiss garden Beach... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

This was my second visit, having stayed here in 1996 for 3 nights. This time we decided to spend 4 nights (it's a shame we could not stay any longer). Check in was quick. At the point of check in we requested for connecting rooms which was accommodated without any fuss. We were grateful for this. The rooms are spacious... More 

Helpful?
Thank GuchMalhi
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for your wonderful review. I am elated to hear of your fantastic stay with us and that we met your expectations in terms of facilities, food and service. Your feedback is testimony of our colleagues dedication towards our valued guests. It was a pleasure to have you with us and we look forward to you coming back to... More 

Wilayah Persekutuan, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

It was my second time stay at the hotel, first time was my company team building, was very satisfied with the service and everything has be take care of perfectly. So on that day itself i be telling everyone the good experience i had in Swiss Garden Beach Resort Kuantan and never dissapoint me for my second with visit, excellent... More 

Helpful?
1 Thank stevenlimmk
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for taking the time to write us on your feedback during your stay at the Swiss garden Beach Resort Kuantan. It was indeed a pleasure having you with us. I am delighted that your stay was a pleasant one and it was made possible by the service rendered by our team members. I truly appreciate your kind compliments... More 

Level Contributor
1 review
1 of 5 stars Reviewed 1 week ago via mobile

We stayed for 3 nights from 7-10 Aug at room 8465. On the 3rd night we had gotten the bed bug bites on whole bodies. Did complain to the frontline staff upon checked up but the staff didn't bother at all and not even apologize to us. Really bad experience at this so called 4 stars hotel. We would never... More 

Helpful?
Thank Ling P

Travelers are raving about these Kuantan hotels

2 reviews
2 of 5 stars Reviewed 2 weeks ago

There was a big group of us there for a company trip. I have to say I wont go there again - reason being 1. check in was terrible...we had quite a few people in our group who managed to check in only at 5pm!!! We also had an incident whereby a room was given to us when the guest... More 

Helpful?
Thank Audrey L
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

We would like to start off by thanking you for sharing your personal feedback from your recent stay with us. It was most unfortunate for us to learn your experience was less than accomodating. Please accept our sincere apologies and every effort will be made to further improve on the services that are being rendered and we will look into... More 

Johor Bahru, Malaysia
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

nice place to stay for business trip and also for leisure. food are very nice and delicious. pool are very convenience and the size is big. the view from room are nice. should be coming back to this hotel

Helpful?
Thank Md Yani K
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

I am pleased to note that our services and facilities were to your satisfaction. It was indeed a pleasure having you stay at the Swiss Garden Beach Resort and we look forward to welcoming you back again soon. Thank You, More 

Petaling Jaya
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is located about 10km away from Kuantan town (approx 15 minutes by car). The hotel has a rather nice beach - sand was smooth and fine but the sea water was not particularly clean. Room condition was acceptable although there was some foul smell coming out of the bathroom. Instead of the resort's bar, head to the Thirsty Tapir... More 

Helpful?
Thank RJ_Choy
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort Kuantan. It was indeed a pleasure having you with us. I am delighted that your stay was a pleasant one and we have also taken note of your feedback with regards to the bathroom. Once again thank you and we look forward to be of service again in... More 

Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

it is my third month of stay in Swiss Garden and, despite the long stay, I still pleased to enjoy the hotel. The resort is awesome, furnitures a little old-fashioned, the view on the ocean is outstanding as well as the access to it, customers are provided with all facilities and amenities, two nice pools, waiters and personnel friendly, careful... More 

Helpful?
Thank Luigi R
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

We would like to start off by thanking you for sharing your personal feedback from your recent stay with us. It is most unfortunate for us to learn your experience was less than accomodating. Please accept our sincere apologies. We will look into creating an alternative a la carte menu especially for our long term guest that they could order... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Waited for nearly two hours for a available room from 3pm onwards. Been to so many countries but never expected such service from my own country. Reason given the hotel is fully booked but it is still not acceptable. Some of my colleagues are still waiting for their rooms.

Helpful?
1 Thank Mok Y
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more   less 

Additional Information about Swiss-Garden Beach Resort Kuantan

Address: 2656 & 2657 Mukim | Balok Beach, Beserah, Kuantan 26100, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: $71 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Beach Resort Kuantan 4*
Number of rooms: 304
Reservation Options:
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Also Known As:
Swiss-Garden Hotel Kuantan
Swiss-Garden Resort And Spa
Hotel Style:
#2 On the Beach Hotel in Kuantan
#3 Spa Hotel in Kuantan
#5 Luxury Hotel in Kuantan
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