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Eastern Pavilion Boutique Resort & Spa

Lot 1303 | Mukim Sungai Karang, Kuantan 26080, Malaysia
Hotel amenities
1 room 1 adult
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Eastern Pavilion Boutique Resort & Spa
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23 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
83 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Firstly the room: I had the Melaka pavilion which has a sea view. It is a 1 bedroom pavilion. It had both a bedroom and a sitting room, 2 bathrooms, a fridge, tea/coffee making facilities, tv, verandah and of course its own plunge pool. It was clean and well equipped. The wifi worked in the bedroom, but not as far... More 

Helpful?
Thank IIliketogo
Muadzam Shah, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 6, 2015

Had a short trip here with my family (2 adults, 3 kids). We stayed at Sabah Pavillion. My kids really enjoyed their stay here as there was a private pool for each villa. Even the rain wont stop them from swimming. It will be much pleasure if they can provide pool heater. As for the room I think they need... More 

Helpful?
Thank Amy_Khairimi
HVCherating, Manager at Eastern Pavilion Boutique Resort & Spa, responded to this review

Thank you for the review of your recent stay at Holiday Villa Cherating. It is a pleasure to know that your family enjoyed the privacy of the Sabah Pavilion. Each Pavilion villa comes with it's private plunge pool. The Management have taken note of your comments. There is constant refurbishment of the facilities throughout. As every guest review assist to... More 

Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 8, 2015

When we entered the room we were greeted with a very comfortable and humble atmosphere, it made my niece jump up with excitement. We then went outside and saw the beach AND our own little swimming pool. The room itself was clean as were the two bathrooms that came with it. However, this is a hotel, and hotels are expected... More 

Helpful?
Thank IzzardN
HVCherating, Manager at Eastern Pavilion Boutique Resort & Spa, responded to this review

Thank you for the opportunity to be of service during your stay. All twelve Eastern Pavilion villas are attached to a private plunge pool. And every care is taken to ensure guest comfort and relaxation. The Management is taking immediate steps to improve the WiFi connectivity. Also to enhance in-house entertainment for the younger guest. Appreciate the positive feedback to... More 

Kuala Lumpur, Malaysia
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed September 21, 2015 via mobile

This visit wasnour umpteenth visit to Eastern Pavilion. The price has increased significantly since our last visit but the service and quality has deteriorated. Example - there used to be a courtesy tea provided to the villa in the afternoon but apparently there has been a change in management and there is no longer such services. However, the receptionist on... More 

Helpful?
1 Thank AAA1971KL
Malaysia
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 29, 2015

There's been complaints about this hotel (and to be fair, many others in Malaysia) where the lack of maintenance is a huge problem. I’m very glad to say that this place is well maintained despite being a little dated. As most of the bad reviews are a few years old, I can only assume the hotel and resort has put... More 

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1 Thank Burrd
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed May 15, 2015 via mobile

We spent one night there just to break a long journey. Booked a two room villa since it was us with 2 young kids and my inlaws.  We were given Sabah Pavillion. To my surprise, the second bedroom had a separate entrance from the outside and didn't share the same living room. My inlaws had to step onto their verandah... More 

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2 Thank AnneBea

Travelers are raving about these Kuantan hotels

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 8, 2015 via mobile

reading a few reviews from other visitor, i've found out that some of them get an early check in up to 11++am. but here i am waiting almost 1 hr, but the staff did not allowed me to enter the room by saying the room is not ready yet. i 've checked the villa by myself and found out that... More 

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Thank idontwanttogoback
Perak, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 7, 2015

There is nothing much to say more about this place, as the previous reviews has stated it clearly. Check In, Check Out, Room design, service, cleanliness was all good points. However, the purpose of writing this review is to highlight on areas of improvement that the management may consider. For me, this is classified as a semi-luxury boutique villa. The... More 

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1 Thank BenjaminSebastian82
Kuantan, Malaysia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 7, 2015

I booked the Negeri Sembilan double bedroom spa for one night. Early disappointment because of very late check in i.e. at 3.00pm but later was allowed to check in at 2.00pm. Very impressive accommodation but the hall aircondition was malfunction due to overheating. It was repaired in less than two hours. The front desk staff was not really efficient but... More 

Helpful?
Thank bmatnor
Selangor, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

We stayed in a 1 Bedroom Villa over the weekend. We given Selangor Pavilion. What a coincident as my home town is also Selangor state in Malaysia. A cozy villa with private pool. This is suitable for small family like me, my wife and my son (4 Years Old) as it comes with a small private pool. Please take note... More 

Helpful?
1 Thank leekeanyong_david
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