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Eastern Pavilion Boutique Resort & Spa

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Eastern Pavilion Boutique Resort & Spa
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25 Reviews from our TripAdvisor Community

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Showing 23: English reviews
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 2, 2016 via mobile

Visited this hotel because we won from a contest. There are lots of improvements to be done by the management team: 1. Good greetings from staff at the reception area. It would be good if they escort you to the room instead of telling you directions turn left turn right. 2. Wifi: the connection super poor even though there's router... More 

Helpful?
Thank Wendy0907
Kuala Lumpur
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed March 10, 2016 via mobile

Deceit: this hotel is listed on various site separately from Holiday Villa, but it's the same hotel. We would not have booked had we known that. We asked when we booked if alcohol was served. But when we arrived, there's no alcohol in the restaurant, only in the 'fun pub' after 9pm. So no wine or beer with dinner. Food:... More 

Helpful?
3 Thank HaanimBamadhaj
HVCherating, Manager at Eastern Pavilion Boutique Resort & Spa, responded to this review

Thank you for choosing to stay at Holiday Villa Beach Resort & Spa Cherating. You have chosen to stay at a Garden Villa, a chalet type accommodations. Not to be mistaken for the Eastern Pavilion Boutique Resort & Spa. Which instead offers distinctively designed villas with private swimming pools. The hotel offers alcoholic beverages and being Halal certified are being... More 

Travelers are raving about these Kuantan hotels

London, United Kingdom
Level Contributor
89 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed January 23, 2016

Firstly the room: I had the Melaka pavilion which has a sea view. It is a 1 bedroom pavilion. It had both a bedroom and a sitting room, 2 bathrooms, a fridge, tea/coffee making facilities, tv, verandah and of course its own plunge pool. It was clean and well equipped. The wifi worked in the bedroom, but not as far... More 

Helpful?
Thank IIliketogo
HVCherating, Manager at Eastern Pavilion Boutique Resort & Spa, responded to this review

Thank you for staying at the Eastern Paviion Boutique Resort & Spa Cherating. The Melaka Pavilion is one of five one-bedroom villas available. Which promises beautiful views of the South China Sea and easy access to the Cherating Beach. Pleased that you have enjoyed and appreciated the amenities and fixtures offered in your villa throughout your stay. And heart warming... More 

Muadzam Shah, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 6, 2015

Had a short trip here with my family (2 adults, 3 kids). We stayed at Sabah Pavillion. My kids really enjoyed their stay here as there was a private pool for each villa. Even the rain wont stop them from swimming. It will be much pleasure if they can provide pool heater. As for the room I think they need... More 

Helpful?
Thank Amy_Khairimi
HVCherating, Manager at Eastern Pavilion Boutique Resort & Spa, responded to this review

Thank you for the review of your recent stay at Holiday Villa Cherating. It is a pleasure to know that your family enjoyed the privacy of the Sabah Pavilion. Each Pavilion villa comes with it's private plunge pool. The Management have taken note of your comments. There is constant refurbishment of the facilities throughout. As every guest review assist to... More 

Kuala Lumpur, Malaysia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 8, 2015

When we entered the room we were greeted with a very comfortable and humble atmosphere, it made my niece jump up with excitement. We then went outside and saw the beach AND our own little swimming pool. The room itself was clean as were the two bathrooms that came with it. However, this is a hotel, and hotels are expected... More 

Helpful?
Thank IzzardN
HVCherating, Manager at Eastern Pavilion Boutique Resort & Spa, responded to this review

Thank you for the opportunity to be of service during your stay. All twelve Eastern Pavilion villas are attached to a private plunge pool. And every care is taken to ensure guest comfort and relaxation. The Management is taking immediate steps to improve the WiFi connectivity. Also to enhance in-house entertainment for the younger guest. Appreciate the positive feedback to... More 

Kuala Lumpur, Malaysia
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed September 21, 2015 via mobile

This visit wasnour umpteenth visit to Eastern Pavilion. The price has increased significantly since our last visit but the service and quality has deteriorated. Example - there used to be a courtesy tea provided to the villa in the afternoon but apparently there has been a change in management and there is no longer such services. However, the receptionist on... More 

Helpful?
2 Thank AAA1971KL
Malaysia
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 29, 2015

There's been complaints about this hotel (and to be fair, many others in Malaysia) where the lack of maintenance is a huge problem. I’m very glad to say that this place is well maintained despite being a little dated. As most of the bad reviews are a few years old, I can only assume the hotel and resort has put... More 

Helpful?
1 Thank Burrd
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed May 15, 2015 via mobile

We spent one night there just to break a long journey. Booked a two room villa since it was us with 2 young kids and my inlaws.  We were given Sabah Pavillion. To my surprise, the second bedroom had a separate entrance from the outside and didn't share the same living room. My inlaws had to step onto their verandah... More 

Helpful?
3 Thank AnneBea
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 8, 2015 via mobile

reading a few reviews from other visitor, i've found out that some of them get an early check in up to 11++am. but here i am waiting almost 1 hr, but the staff did not allowed me to enter the room by saying the room is not ready yet. i 've checked the villa by myself and found out that... More 

Helpful?
Thank idontwanttogoback
Perak, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 7, 2015

There is nothing much to say more about this place, as the previous reviews has stated it clearly. Check In, Check Out, Room design, service, cleanliness was all good points. However, the purpose of writing this review is to highlight on areas of improvement that the management may consider. For me, this is classified as a semi-luxury boutique villa. The... More 

Helpful?
1 Thank BenjaminSebastian82
Questions? Get answers from hotel staff and past guests. Ask a question

24 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Eastern Pavilion Boutique Resort & Spa

Address: Lot 1303 | Mukim Sungai Karang, Kuantan 26080, Malaysia
Location: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: $126 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eastern Pavilion Boutique Resort & Spa 4*
Number of rooms: 12
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Kuantan
#6 Top resorts Hotel in Kuantan
#7 On the Beach Hotel in Kuantan
#9 Luxury Hotel in Kuantan
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