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The Lakehouse, Cameron Highlands

Travelers' Choice award winner
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The Lakehouse, Cameron Highlands
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630 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Kajang, Malaysia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 15, 2015

The Lakehouse is a blissful haven of delights. From the warm welcome, the elegant rooms, quaint cream teas to washing your car before you go out exploring each day. This superb location is truly enhanced by a stay at The Lakehouse, especially if you wish to have a more private and personalized stay in this beautiful part of Malaysia. Highly... More 

Review collected in partnership with this hotel

Helpful?
Thank KarenMcClymont
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear KarenMcClymont Thank you for spending the time to write this review on TripAdvisor which will be shared with the team to motivate them We are delighted to know you have enjoyed the hotel and the service Once again, thank you very much for the strong recommendation and we all look forward to welcoming you back in the near future.... More 

Kuala Lumpur, Malaysia
1 review
2 of 5 stars Reviewed May 11, 2015

It was my first visit to The Lakehouse during a long weekend holiday. The hotel surrounding is beautiful, cozy and very old style in which I really enjoy. Sadly, when I reached my room, there was a problem with the water heater. It came hot for 2 minutes and then it turns cold. Made complaints and the housekeeping suggested that... More 

Helpful?
Thank jessicasuhanda
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear jessicasuhanda Thank you for taking the time to give us your feedback following your recent stay at The Lakehouse Cameron Highlands. We are extremely sorry to read your review and see that we have not succeeded in exceeding your expectations. It is always our aim to offer a memorable experience to each guest If any reader has further query... More 

Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 10, 2015

In my very sick state, I had mistakenly thought I had already cancelled. Submitted a request to the hotel for refund out of goodwill which was rejected. I then suggested for the hotel to allow me to complete the stay during off peak periods. The customer service whom I corresponded with via email, did not follow up. Am quite disappointed... More 

Helpful?
Thank mctubs_chubs
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear jjlove4008 Pertaining to your comment as you had booked via an online agent, the room had been charged. We received notification from you only 2 days after your supposed check in date and as we were not notified by the online agent which you had booked the room, we are unable to cancel it Please accept my apologies for... More 

HK
1 review
4 of 5 stars Reviewed May 8, 2015

Very friendly staff and great ambiance. The breakfast was excellent and the decor of the restaurant was very colonially nostalgic. My husband and I enjoyed our stay a lot! The only thing is that the mattress was too soft.

Review collected in partnership with this hotel

Helpful?
Thank rubyyong
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear rubyyong Thank you for taking the time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. We are delighted to know you have enjoyed the hotel and the service during your stay. Once again, thank you very much for the recommendation and we all look... More 

Riyadh, Ar Riyad, Saudi Arabia
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 6, 2015

This hotel is one the most beautiful hotel I've been to during my honeymoon in Malaysia .. Arriving the the hotel after the long trip to the Cameron made it easier after seeing the amazing scenery surrounding the hotel and the amazing boutique building They upgraded me to the junior suit without even me asking them to do .. Thanks... More 

Review collected in partnership with this hotel

Helpful?
Thank Mohd M
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Mohd M We would like to thank you for taking your time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. With regards to your comment about the building, the hotel was built over a 4 year period from 1966 by an eccentric retired British... More 

Kuala Lumpur, Malaysia
1 review
5 of 5 stars Reviewed May 5, 2015

Lovely hotel, great location in Cameron Highlands. Clean and great service. We were travelling with a 7 year old and 3 year old and booked a junior suite which had ample space for all of us. Breakfast was good.

Review collected in partnership with this hotel

Helpful?
Thank juward
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear juward We are delighted to know you enjoyed the property and service from our team during your stay with us. Thank you for sharing your staying experience on TripAdvisor and we look forward to welcoming you again in the near future Best Regards Lena Wee Hotel Manager More 

Singapore
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 1, 2015

Cameron highlands tour We decided to have our first Malaysian vacation at Cameron highlands. We wanted to getaway during the long Easter weekend, but the hotel we had chosen, " the lake house" had no rooms available during this period, so we decided to go slightly later and were very glad with our decision. Trip to Cameron: As we stay... More 

Helpful?
3 Thank PradeepSingapore
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear PradeepSingapore Thank you for taking the time to share your experience at The Lakehouse with our TripAdvisor readers. We are delighted to know you have enjoyed the hotel, its gardens, the jungle trekking and the service during your stay. Your detailed review will not only inform our future guests of your experience and what they can expect from us... More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 28, 2015

First experience to Cameron Highland, and we choose The lake house because of great recommended in Trip advisor, we like this lovely place,it is very cozy, beautiful garden, nice food and the fire place in the library. Seating at their living room especially night time, you could feel the serenity and silent, the sound of insert make us feel peace.... More 

Helpful?
1 Thank Violetoo
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Violetoo Thank you for spending the time to write this review on TripAdvisor which will be shared with the team to motivate them We are delighted to know you have enjoyed the hotel, the service and the gardens Once again, thank you very much for staying with us and we all look forward to welcoming you back in the... More 

Vientiane, Laos
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

I've been staying at the Lakehouse twice, first time was in 2010 and our whole family returned to this cozy hotel in April 2015. We were spoiled by the great service and its charm. Friendliness of the hotel staff is also one of the things that we are missing. Can have enough staying here and will return in the near... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Khanti S
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Khanti S Thank you for taking the time to write about your experience at The Lakehouse which will be shared with the team to motivate them We are delighted you loved your return visit and we look forward to welcoming you again in the future. Kind regards Lena Wee Hotel Manager More 

Victoria, British Columbia, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 15, 2015

This was our second visit to the Lakehouse and we were a little disappointed. It's a beautiful setting and has a feeling of old Britain. But we found it a little much - particularly the uniforms of the staff and the feeling that they were afraid that somehow they may be blamed for a mistake. Might have just been our... More 

Helpful?
4 Thank Lynn W
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Lynn W We would like to thank you for taking your time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. With regards to your comment about the food prices, we have actually reduced the price on our menu items this year, this was a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Spa
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located 200km north of Kuala Lumpur, set against lush state reserve forests 1,000m above sea level in the Cameron Highlands, The Lakehouse is a Tudor-style country house overlooking the Sultan Abu Bakar Lake. ... more   less 

Additional Information about The Lakehouse, Cameron Highlands

Address: 30th Mile Ringlet | Cameron Highlands, Ringlet 39200, Malaysia
Location: Malaysia > Pahang > Cameron Highlands > Ringlet
Price Range: $148 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lakehouse, Cameron Highlands 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
The Lakehouse, Cameron Highlands Hotel Ringlet
Days Inn Ringlet
Lakehouse Cameron Highlands Ringlet
The Lakehouse, Cameron Highlands Ringlet
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