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The Lakehouse, Cameron Highlands

Travelers' Choice award winner
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30th Mile Ringlet | Cameron Highlands, Ringlet 39200, Malaysia
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The Lakehouse, Cameron Highlands
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527 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have a wounderfull staying on this very comfortabel and beautiful Lakehouse. The Stuff is very friendly and helpfull by every Ouestion and make the staying very lovely. The best breakfast in West Malaysia and one of the best accommodation in the Cameron Highlands. Very beautiful Rooms ,clean, quiet, and with a lot of nice small things around our Staying... More 

Helpful?
Thank Roofer2015
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Roofer2015 Thank you for spending the time to write this review on TripAdvisor We are delighted to know you have enjoyed the hotel, the service and the breakfast Your compliments will be shared with the team to motivate them Again the team and I are pleased to see you had an enjoyable stay with us and we look forward... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Beautiful and interesting building. Every effort made to make a comfortable and relaxing stay. Gorgeous suite room 6. Fabulous furniture and luxury extras like the bath salts, quality soap, gorgeous coffee in room. Simply charming public areas with interesting antiques everywhere and comfortable areas in which to relax indoors and out (lovely climate in the highlands!) The main problem is... More 

Helpful?
Thank Myfairlady79
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Myfairlady79 Thank you for spending the time to write this review on TripAdvisor We are delighted to know you have enjoyed the hotel, the service and the amenities in the suite Regrettably, development activities on the Highlands had caused erosion which has affected the condition of the lake in front of the hotel, hence the work ongoing at the... More 

Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is very nice from outside. The design inside is also nice but a bit old. Not good service. Bad communication at reception. Nobody to help with the luggage, only if you insist and maybe they send a woman which hardly can pick up a big luggage. The rooms look old, the carpet is filthy. Hot Water in bathroom... More 

Helpful?
Thank Buchares
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Buchares Thank you for your review Feedback is always greatly appreciated and helps us to constantly strive to improve our services. The hotel was built over a 4 year period from 1966 by an eccentric retired British Colonel Foster, and we do invest annually to preserve the quality and maintenance of the building for our guests to have a... More 

Singapore
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Although the ride from Tapah to Ringlet was an hour long winding road, we totally loved this place! The quiet atmosphere and beautiful setting was just charming and perfect. Cold breeze greets us each time we walk out to the open and although it rained when we were there, it was like a 'snow effect' and not heavy downpour. We... More 

Helpful?
1 Thank pUtRi_YaNi
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear pUtRi_YaNi Thank you for spending the time to write this review on TripAdvisor We are delighted to know you have enjoyed the hotel, the service and the gardens Your compliments will be shared with the team to motivate them Again the team and I are pleased to see you had an enjoyable stay with us and we look forward... More 

Kuala Lumpur, Malaysia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My sister and I had a very pleasant afternoon tea at the Lakehouse. The scones , sandwiches n tartlets were good and fresh. The cakes were soft too. We were surprised that the food was fresh eventhough we were the only guests there. Service was pleasant too. Thank you very much for a relaxing afternoon.

Helpful?
Thank jooleelau
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear jooleelau Thank you for the review We are delighted you enjoyed the Afternoon Tea and service Kind regards Lena Wee Hotel Manager More 

Ho Chi Minh City, Vietnam
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I was very excited to visit this place after reading all the nice reviews and decided to go there for the afternoon tea with friends. The food turned out to be terrible.. The whipped cream had expired. The cheese tarts obviously didn't spend enough time in the oven. Carrot cake had no taste. Only the scones and strawberries were eatable.... More 

Helpful?
Thank Caroline N
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear Caroline N Thank you for taking the time to give us your feedback following your recent visit to The Lakehouse Cameron Highlands. Feedback is always greatly appreciated and helps us to constantly strive to improve our services. I am extremely sorry to read your review and see that we have not succeeded in exceeding your expectations. The whipped cream... More 

Singapore
Level Contributor
75 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a room here for a couple of nights in early January. We had booked a pick-up in Ipoh through the hotel that turned out to be problematic, but the hotel was very responsive to my concerns and the manager treated us to a lovely tea the next day to make up for it. The grounds and the common... More 

Helpful?
2 Thank aventurera1
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear aventurera1 Thank you for your review Once again we apologize for the inconvenience you encountered with the taxi from Ipoh and is happy to know you were taken care off during your journey to Malacca. The tour pricing from the hotel is given by the Operators to include the cost of pick up transfers from the hotel to Tanah... More 

Kuala Lumpur, Malaysia
Level Contributor
61 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I can't find any fault with this place. Well except for the chocolate coloured lake but that's not their fault. We went near Christmas time and was upgraded to a suite. Place was very well decorated and gave a really nice Christmas feel. Room was comfortable and even get to choose the fragrance oil for the night. Bed was comfortable.... More 

Helpful?
1 Thank jan1ce_csh
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear jan1ce_csh Thank you for spending the time to write this review on TripAdvisor We are delighted to know you have enjoyed the hotel, the service and the picnic in the gardens Your compliments to Param will be shared with him and the rest of the team to motivate them Again the team and I are pleased to see you... More 

Sydney
Level Contributor
133 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our Foster Suite in a separate annex was private and very large and the bed was very comfortable. However our stay was marred by extremely loud dredging machinery operating on the lake outside the hotel from about 7.15am to after 7pm both weekend days we stayed ( and it started again Monday morning just after 7am), making it unpleasant to... More 

Helpful?
Thank HP8_11
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear HP8_11 Thank you for taking the time to give us your feedback following your recent stay at The Lakehouse Cameron Highlands. Feedback is always greatly appreciated and helps us to constantly strive to improve our services. Firstly, we do apologize regarding the children in the restaurant after 8pm, the team will need to reemphasize the policy to guests firmly... More 

Dubai
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I recently stayed in this hotel and used it as a base for my visit to Cameroon highlands and thought of sharing few points which may help fellow travelers; - I stayed here for 3 nights which was way too long as there is nothing much to do or see around this area other than visiting tea plantations. (Mossy forest... More 

Helpful?
1 Thank shane D
Lena W, Manager at The Lakehouse, Cameron Highlands, responded to this review

Dear shane D We would like to thank you for taking your time to write this review. Your feedback is very much appreciated as it is the key in our efforts to continue improving our services. We are extremely sorry to read your review and see that you were bored during your visit to the Highlands. Cameron Highlands is a... More 

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