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Sutera Hotel

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37 Reviews from our TripAdvisor Community

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Showing 35: English reviews
1 review
3 of 5 stars Reviewed May 5, 2016

ROOM - Our room on the 3rd floor was clean upon entering and all the basic amenities like mugs and soaps were adequately stocked. The beds although neatly made-up, had 1-2 stained spots under the duvet but they seemed like the kind of stains you can never remove even after multiple washes. The pillow was hard and flat. The lighting... More 

Helpful?
Thank Animaguscat
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 7, 2016 via mobile

First stayed here 2 years ago and it wasn't bad, basic, but clean. The recent stay, though, was really disappointing. Checking in took more than 10 minutes. I didn't mind that. I minded the man at the counter who scolded his worker in front of me for not doing her job right. Totally not accepted. I bumped into the same... More 

Helpful?
Thank Zuruds

Travelers are raving about these Seremban hotels

Melbourne, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 13, 2015 via mobile

I wanna rate 0, no even a star!! Travel to Seremban for a working trip, step into this hotel, front desk welcomed us with poor service and even lazy to talk! We asked where's our room, she just point our room location instead of saying it! On the bed, a hair found below our pillow! A VISIBLE black stain found... More 

Helpful?
1 Thank yipie y
Selangor, Malaysia
1 review
3 of 5 stars Reviewed December 7, 2015

What differ this hotel than a budget hotel in Seremban..only that they have pool, decent lobby. Advise : bring your own pillow to get better sleep.. Iron not provided in every room, need to go to ironing room (avoid ironing in morning or else need to wait for turns) Room 122 : need to restart aircond every 2-3hour as will... More 

Helpful?
Thank SarahSue0
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 9, 2015 via mobile

For Rm 130 definitely not worth staying. Shower tap knob drop off when you turn..sink tap only drip when you turn it full. Breakfast really suckkkkkss. Simple request for 2 half boiled eggs have to pay...my godddd, just 2 miserable eggs. Wouldn't come back.. My room is 219

Helpful?
Thank curiouscat69
Pasir Gudang, Johor, Malaysia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 3, 2015

Room is quite clean and not too small (standard room with window), kids were enjoy at swimming pool. Breakfast was not good, food served do not have a lots choices. Restaurant was dirty and crowded. I stayed at Room 322, unfortunately the room lock spoiled. Called 2 times for repair.

Helpful?
Thank ung_anna
Malaysia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed September 23, 2015

Stayed here for over 3 nights with 5 rooms.. unfortunately it wasn't to our expectation. Firstly Night Manager was not friendly and helpful at all. One reason we choose this place because it said there will be wifi in the rooms but sadly untrue. We checked in late and when we ask the manager, all he could say was the... More 

Helpful?
1 Thank naturewala
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 14, 2015

I have made a reservation on Wednesday, received room booking confirmation on the same day. I send them details for online payment (my company only do online transaction) to the hotel official then I called them. The reservation said they will proceed for the documents. I have waited for 2 days but then no answer from the person in charge.... More 

Helpful?
2 Thank Anishuhada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2015 via mobile

Stayed here for a night. Actually I'm surprised reading the other comments. Personally this hotel is very good for it's price which comes with breakfast. Clean, friendly customer service especially the front desk guy on 18th July afternoon even though it was Hari Raya second day. Actually the hotel is walking distance to AEON Jusco Seremban 2. Parking too is... More 

Helpful?
1 Thank chorath.my
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 28, 2015

I booked this hotel as it was closer to my friends wedding dinner in Seremban 2. When we step into the room it smelled like a smoker paradise. I did ask downstairs to change as I can't stand the smell. The reception mentioned that that was the only room available & he will get someone to spray the room. We... More 

Helpful?
Thank Sabrina_Pat_Ro
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Sutera Hotel

Address: 77 & 78 Jalan Bahtera 2, Seremban 70200, Malaysia
Location: Malaysia > Negeri Sembilan > Seremban District > Seremban
Price Range: $20 - $32 (Based on Average Rates for a Standard Room)
Number of rooms: 84
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