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Sutera Hotel

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Traveler (23)
Room & Suite (6)
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Overview
  • Excellent0%
  • Very good12%
  • Average34%
  • Poor14%
  • Terrible40%
Nov 15, 2017
“2 beds for 4”
Apr 28, 2018
“Worst choice”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Restaurant
Bar/Lounge
Concierge
3 Star Hotel
All hotel details
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Reviews (49)
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1 - 5 of 47 reviews
Reviewed April 28, 2018 via mobile

No towels in the room. Requested twice but no action taken. Broken wardrobe. Water stagnant in toilet. Stains on bedsheets. Wifi signal extremely poor. I would suggest not to stay here even for a night.

Thank Trend J
Reviewed March 19, 2018 via mobile

Check in is smooth and fast but mattress is due for replacement. Windows broken, coffee cup not cleaned after previous guest checked out. Water heater also faulty. Even if I set at lowest temperature but was too hot, complained but no action taken.

Thank ngengkiang
Reviewed January 13, 2018 via mobile

The room not proper clean. Still have rubbish from guest before. The bed sheet not changing. The toilet really dirty with a lot of dirt at the wall, floor also the sink & mirror. The swimming pool seem not taking care & also never do...More

1  Thank Rizan A
Reviewed November 18, 2017 via mobile

We are traveling from Singapore and we stop over Melaka to have adventure in the city..as an adventurer we always like to try anything in terms of food,drinks,service and most of all room accommodation. I can say melaka is a nice place. On the second...More

Thank Naeyem A
Reviewed November 15, 2017

Booked two rooms but upon arrival after a long tiring day, the reception told us that one room was unavailable due to some power problem. 4 people ended up sharing one room with 2 beds. The shower was rather run down with one missing panel,...More

Thank Jonathan L
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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
$17 - $29 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
$17 - $29 (Based on Average Rates for a Standard Room)
Hotel class
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Traveler (23)
Room & Suite (6)
Questions & Answers
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Susan K
May 7, 2017|
Answer
Response from Jassyzz | Reviewed this property |
Hi Susan, the Sutera Hotel is a budget hotel. We just checked out from Primaland Convention Centre Port Dickson, which was more expensive but in terrible conditions. So for the money we paid for Sutera Hotel which was... More
2
Votes
Room Tips
"If travel on budget, can choose this hotel, but suggest to book higher floor room...."
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"rooms overlooking the pool makes it easier for parents"
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"Do not stay here"
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"Higher floors have less noise from the swimming pool"
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