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The Ritz-Carlton, Langkawi

Traveler (1020)
Room & Suite (177)
Videos (2)
Certificate of Excellence

About

#9 of 123 hotels in Langkawi
Location
Cleanliness
Service
Value
Certificate of Excellence
Fringed by lush rainforests and lapped by the clear-blue Andaman Sea, the Malaysian island of Langkawi has a gem on its landscape - The Ritz Carlton, Langkawi. Our oceanfront Langkawai resort blends beautifully with its surroundings and was designed to reflect a traditional kampong village with 90 luxurious guest rooms and suites and 29 pool villas, three swimming pools, a locally inspired spa, three dining outlets, two ocean front bars and lounges, and both indoor and outdoor wedding venues.
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Property amenities
Pool
Room service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Adult pool
Airport transportation
Babysitting
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room amenities
Air conditioning
Minibar
Room types
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Charming
Hotel links
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Location

Full view
Contact
MY-09, Jalan Pantai Kok Teluk Nibong, Langkawi 07000 Malaysia
Getting there
Langkawi Airport3 mi
Alor Setar Airport50 mi
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340Reviews
44Q+A
49Room tips
Traveler rating
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Popular mentions
+1
We enjoyed our stay tremendously in this beautiful resort. The staff are warm and attentive, the food was good throughout, the junior suite was perfect and our two children had a great time at Ritz Kids!
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Response from Ellen_Franke, General Manager at The Ritz-Carlton, Langkawi
Responded 3 days ago
Dear Frinn Y, Thank you for taking the time to share your recent experience with us. We truly appreciate knowing that you and your family enjoyed our facilities and service, and sure hope that you will have the opportunity to stay with us again when another chance to come back to Langkawi arises. Kind regards,
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We booked the spa and dinner package - we love it. The staff are fantastic , when we returned they even gave us balloons and cake! It’s our go to place to just totally relax. The sunset bar is also great. Highly recommend !
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Response from Ellen_Franke, General Manager at The Ritz-Carlton, Langkawi
Responded 3 days ago
Dear Sasu123, We are glad to hear that you love your recent experience with us. We truly appreciate knowing that you enjoyed our facilities and service, and sure hope that you will have the opportunity to visit us again in the near future. Kind regards, Ellen Franke General Manager
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+1
We visited Ritz Carlton in June during our family holiday for 6 nights. The experience was really good. The staff is excellent! Special call out to the SuperStar Celina, Mr. Patient Richard, Dearest person Riju who helped us every SINGLE day, Mr. SuperPlanner Muhen, Our Sunset
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Response from Ellen_Franke, General Manager at The Ritz-Carlton, Langkawi
Responded 3 days ago
Dear AnkurLohaniKumar Thank you for taking the time to write about your recent stay with us. We are delighted to see you and your family enjoyed your time at The Ritz-Carlton, Langkawi and we thank you for your compliments to the team. Your feedback is essential for us to continuously improve our quality of service, therefore we would like to thank you for taking the time to write us your constructive and detailed feedback. I am of course very disappointed to read that you have encountered so many issues during your stay causing much inconvenience, which I apologize for. Please rest assured your feedback and comment will be address and rectify immediately. Again, we sincerely apologize for the numerous issues encountered but we do hope that this did not prevent you from having a wonderful time in Langkawi nevertheless and we look forward to welcome you back in the future. Kind regards, Ellen Franke General Manager
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+1
The moment we stepped into this hotel they made us feel special ! There is no lobby or reception area, rather they walk you into a lounge type area with a beautiful view of rainforest and the beach. They served us with a refreshing drink while the checkin procedure was taken
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Response from Ellen_Franke, General Manager at The Ritz-Carlton, Langkawi
Responded 3 days ago
Dear Mr.Akhtar, Thank you for taking the time to write about your recent stay with us. We are flattered with all the compliments and delighted to see you enjoyed your time at The Ritz-Carlton, Langkawi and we thank you for your compliments to the team. It's our strive to be the best in all we do and we certainly take note on all the feedback written here. Do write to us should your travel plan brings you back to Langkawi in the future. Warm regards, Ellen Franke General Manager
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We stayed for three nights at the end of May 2019. The resort is undoubtedly beautiful and the F&B outlets are good. The Horizon Bar and Beach Grill have a nice setting by the waters edge whilst the Langkawi Kitchen and the Hay Yan chinese restaurant are architecturally
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Response from TRC_Langkawi, General Manager at The Ritz-Carlton, Langkawi
Responded 1 week ago
Dear FirstTravellerLondon, Thank you for taking the time to write a review on TripAdvisor and complete our hotel survey following your recent stay with us. First off, I'd like to thank you for sharing with us the challenges you have faced it's thru feedback such as yours we find more ways to improve our services and areas that would need more improvement. If you would prefer it, I would appreciate and welcome your feedback should you want to discuss this further via a call or email. I sincerely hope that we will hear from you soon and have the opportunity to welcome you back and restore your faith in the brand and hotel. Warm regards, Ellen Franke General Manager ellen.franke@ritzcarlton.com
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PRICE RANGE
$332 - $550 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaKedahLangkawi DistrictLangkawi
NUMBER OF ROOMS
119
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