We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Grand Crystal Kedah

Book on TripAdvisor
in partnership with
Trusted partner. We work with Booking.com to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Grand Crystal Kedah
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

21 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 20: English reviews
1 review
3 of 5 stars Reviewed 2 weeks ago

An old hotel but very good location. We could not assess the free wifi mentioned either in room or at lobby. The television was not in good condition. The hotel pool - average. Not sure will come back here again..

Helpful?
Thank anizahyati a
Langkawi, Malaysia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 3, 2016

The hotel is situated quite close to the centre and walking to the shops and restaurants is easy enough. The rooms are well appointed and spacious with comfy beds but the service was poor and the food portions when they eventually arrived is enough for a child only. First they could not find my booking, then they had no Coke... More 

Helpful?
1 Thank Nhanbread
singapore
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed January 20, 2016 via mobile

Family trip last year with booking of 4 of their biggest room. Triple bedded is not too bad but walking space is limited. Hotel looks very old and the only thing holding the hotel together is the staff. Most of them have passion in their work and walk around with a smile. You can really see their sincerely, if only... More 

Helpful?
Thank joejas

Travelers are raving about these Alor Setar hotels

Petaling Jaya, Malaysia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed December 15, 2015

when arriving, the front desk staff quit friendly but should learn more about customer service. He should learn which task to prioritize, to entertain the customer in front of him or to answering a lot of phone call or to give an instruction to his buddy. Oh i forget to mention, he just the only person sit at that desk.... More 

Helpful?
1 Thank shahrulhafeez
Kuala Lumpur, Malaysia
Level Contributor
116 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed December 7, 2015

Hotel has long been in existence and need refurbishment in rooms and restaurant. It gives the impression it is an old hotel by the look from the outside. It is a budget hotel but could have been better if the right things are in place or else hotel would run down and it will lose more customers. It is a... More 

Helpful?
1 Thank HO D
Rock Falls, Illinois
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 27, 2014

The rooms were spacious and the floors were stripped of their carpeting. It was also clean. However, this hotel is really old and it shows. Air conditioning vibrated with such noise, we had to lower the intensity (which are only 3 levels). The toilet had very weak flushing power (yikes!) Curtains were dusty and allowed sunlight to penetrate via gaps.... More 

Helpful?
2 Thank Suzy S
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 19, 2014

The room was spacious, big.. Far bigger than loads of 3 stars hotels i've been to. Spacious bathroom with bath tub. Affordable price as RM100 / night via Booking.com. However, the air cond. was barely cool. It was quite hot sleeping with comfortable bed, thick blanket but slow air cond.

Helpful?
Thank AyiemTom
HotelGC, General Manager at Hotel Grand Crystal Kedah, responded to this review

Thank you for your compliments on our staff friendliness. Its has certainly boost their confidence to continue delivering their best service. Your observation regarding the comfortable bed with spacious bathrooms, bathtub and room size to be "far bigger than load of 3 stars" is indeed precise. We are glad we could provide you with the comfort that exceed your expectation... More 

Kajang, Malaysia
Level Contributor
105 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
2 of 5 stars Reviewed June 17, 2014

Old, outdated and unpleasant were how I describe this hotel. It never came into my mind that I will end up at this kind of hotel especially in Malaysia but it happens. I've stayed for 3 days 2 night at deluxe room. Staffs were warm though. The facilities looks old and outdated at every corner. The room was big but... More 

Helpful?
1 Thank Shaharum A
Malaysia
Level Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed November 24, 2013

The hotel is very old, refurbishments are required to the exterior and interior of the hotel, especially the wall finishes, the carpet of the hotel should be entirely changed. I stayed at an deluxe room, which should have a bath tub, but the room assigned to me without it and my complaint was not answered. Poor selection for breakfast. The... More 

Helpful?
1 Thank TanCK
HotelGC, General Manager at Hotel Grand Crystal Kedah, responded to this review

A month after your visit, the Hotel went through a 2 months renovation. New furnitures were added to lobby and the coffee house were renovated and adding to it a more welcoming atmosphere. The front porch of the Hotel were replaced with a transparent roof, allowing more light to enter the compound. Most of the deluxe rooms has bathtubs except... More 

Melaka
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 15, 2013

stayed at this hotel for two nights.1st impression lobby look old and looks like typical chinese hotel.this make me curious regarding their coffee house halal status.but i already ask at the reception counter and they tell me all their kitchen staff is malay.glad to hear that.then i enter the guest lift.lift smell something that i dont know where it comes... More 

Helpful?
1 Thank AnissaH973
HotelGC, General Manager at Hotel Grand Crystal Kedah, responded to this review

Thank you for your observation and comments. Our Hotel is popular for its local cuisine, especially for the local Authentic Malay food. The kitchen and coffee house are Halal certified and you can rest assure that we are in full compliance with the necessary rules. Vast majority of our personnels are Malay including the kitchen staffs. Rest assured that periodic... More 

Questions? Get answers from hotel staff and past guests. Ask a question

36 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (6)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (30)
Viewed
Room/Suite (10)
Viewed
Dining (2)
Viewed
Business Center/Function Rooms (5)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (4)
Viewed
Pool/Beach Area (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Alor Setar hotels
1.5 mi away
Grand Alora Hotel
Grand Alora Hotel
#1 of 23 in Alor Setar
3.5 of 5 stars 85 reviews
0.5 mi away
Holiday Villa Alor Setar
Holiday Villa Alor Setar
#16 of 23 in Alor Setar
3.0 of 5 stars 96 reviews
2.5 mi away
AST Hotel
AST Hotel
#7 of 23 in Alor Setar
4.0 of 5 stars 6 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Fuller Hotel Alor Setar
Fuller Hotel Alor Setar
#4 of 23 in Alor Setar
3.5 of 5 stars 72 reviews
0.4 mi away
The Regency Hotel Alor Setar
The Regency Hotel Alor Setar
#11 of 23 in Alor Setar
3.5 of 5 stars 27 reviews
0.2 mi away
StarCity Hotel Alor Setar
StarCity Hotel Alor Setar
#8 of 23 in Alor Setar
3.5 of 5 stars 85 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel Grand Crystal is strategically located in the town area. We are within walking distance to several art, cultural and historical museum and within distance to the famous Mahathir's Birth Plac, Zahir Mosque and Alor Setar Tower. It also features an outdoor pool and a coffee house. Rooms are equipped with air conditioning and satellite Tv. Private bathrooms come with a bathtub and hairdryer. A minifridge and coffee/tea maker are also provided. A variety of Malaysian delicacies and continental dishes are served at the hotel's Putra Coffee House. Alternatively, room service is provided. Guests who drive can enjoy free parking at here. Aside from a 24-hour front desk, the hotel also provides laundry services. ... more   less 

Additional Information about Hotel Grand Crystal Kedah

Address: 40, Jalan Kampung Perak, Alor Setar 05100, Malaysia
Location: Malaysia > Kedah > Kota Setar District > Alor Setar
Price Range: $24 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Grand Crystal Kedah 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Budget Places, Booking.com, Priceline, Agoda, Hotels.com, Travelocity and Asiatravel.com Holdings so you can book your Hotel Grand Crystal Kedah reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Grand Crystal Kedah Alor Setar, Malaysia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay