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The staff should learning give smile to guest. Same problem with Liza Zamri..
This my last stay here. During peak season they should provide more staff and work efficiently. This is the problem when the staff can not handle the to much guest. The service...More
I stayed here on the 30/6/17. While checking out, the staff by the name of Nani called me.. (hubby was the one making the payment at the counter).. I was waiting at the sofa.. Nani the staff was on the phone with the housekeeping staff,...More
1 Thank LizaZamri
Response from Maanagement, General Manager at StarCity Hotel Alor SetarResponded 3 weeks ago
Dear Ms LizaZamri,
We are truly sorry for learning of your embarrassing situation which was obviously created by our staff.
This is at all level unacceptable and I assure you corrective measures will be in place as soon as possible.
You were also right to...More
Property had numerous faults. On checking into the room we found that the door chain was broken- it was lying on the floor. The property advertises free WI FI-it was not working . We had to remind the staff continually and only after a threat...More
1 Thank John P
Response from Maanagement, General Manager at StarCity Hotel Alor SetarResponded June 6, 2017
Dear John P,
We regret to learnt of your feedback and we will sure to make improvements, however we would like to state here that our room doors are without door chains but rather it is fixed with well fastened door latches.
We are also...More
I stayed at this hotel for 4 nights. Why You should stay here. Central Location, comfort and friendly staff. The hotel is within walking distance of many food options, key attractions and Aman Mall (just 100 m away)- the newest and largest mall in Alor...More
Thank Rossman I
Response from Maanagement, General Manager at StarCity Hotel Alor SetarResponded May 31, 2017
Dear Mr Rossman,
Thank you far taking the time to pen down your observations. Glad to be your home away from home anytime you are in Alor Setar Kedah.
Stayed at the StarCity Hotel Slot Star for 3 nights for a family wedding and was sat near the groom when the first course was served , knowing the groom had a nut allergy i thought his dish was different to mine that had some...More
$35 - $60 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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